Casey's Clear Panes, LLC is a Professional Window Cleaning Company specializing in residential and commercial window cleaning services, along with pressure washing and solar panel cleaning services. We perform 1 & 2 story homes and buildings. Our niche is custom and luxury homes. We have been in business since June of 2002 and have grown steadily in that time. I have been featured on 3-TV's popular morning show, 'Good Morning AZ' twice and a number of other radio shows promoting my business while educating viewers and listeners about our services .
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
We offer window cleaning services to include basic to in-depth glass cleaning, cleaning of bug screens and sunscreens...cleaning of tracks, ceiling fans, certain light or lantern fixtures...we also provide paint overspray removal and light to heavy construction cleanup services. We also do pressure washing for driveways and other structures, objects and cleanings of awnings.
Services we don't offer
We do not offer cleaning of blinds, roll down shades, roll down sunscreens for entire patios (large), chandeliers or anything outside our already wide range of expertise.
Had used them before, and I was still not disappointed. They came on time, were done in a flash, and cleaned up well. Very professional. Did a great job.
Description of Work: window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from CASEY'S CLEAR PANES, LLC
Thanks!
Susan J.
11/2016
5.0
window cleaning
+ -1 more
It went well. We had to postpone MANY times because of rain they were all over the rescheduling. I never had to wonder if they were still with me.
Description of Work: Clean all my windows on the ground floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
11/2016
5.0
window cleaning
+ -1 more
This was a big deal purchase. I just called him a few days ago to have him come out again. He was timely and answered all of my questions before starting the service. He was great. He was patient and thorough when he answered all of my questions because I am pretty meticulous. He came out and we talked for a few minutes about what he was going to do and what he might need from me. He took care of it all. He gave excellent service, great value and I would definitely use him again. They take care of both sides of the glass as well as taking care of the sill and screen. I think their price is more than fair. He did not leave a mess. He put everything back the way it was when he arrived. He put all the shades back down again so I did not have to go around and adjust my shades. It's little things like that that makes me think I am going to hire Casey's again.
Description of Work: I used him for window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from CASEY'S CLEAR PANES, LLC
[Member Name Removed]-Thank you so much for the incredibly kind words. Also, I wanted to thank you for the follow up message you left to comment how professional Alik was and the good job he did! I wish I had more clients like you who are appreciative of the services we provide. Thank you, again!
helmy M.
11/2016
5.0
window cleaning
+ -1 more
Very well. He was very accommodating in swapping inside washing to do more outdoor since inside panes weren't dirty. He was pleasant and professional.
Description of Work: Cleaned window panes inside and outside on single level home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Barbara M.
10/2016
5.0
window cleaning
+ -1 more
Great service. Tech was professional, courteous, did a good quick job. No complaints. Scheduling was difficult due to they were very busy.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$125
Sandy H.
10/2016
5.0
house cleaning, window cleaning
+ 0 more
He was very professional and a great job.
Description of Work: Clean inside and outside of all windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Dolores M.
10/2016
5.0
window cleaning
+ -1 more
They did a fast and wonderful job. They were also very polite and kind.
Description of Work: I had purchased a $89 for Window and Screen Cleaning deal, and they cleaned my windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deron L.
10/2016
5.0
window cleaning, replacement windows
+ 0 more
After having not cleaned our exterior screens for a few years, we are very pleased with the level of detail and time Justin took cleaning our sun screens and windows. The screens appear as good as new. I really appreciate Casey's customer service - I called to inquire about when I could have my windows cleaned and since Justin was scheduled in my area the next day they set up an appointment for that very next day. I will definitely contact them for regular maintenance.
Description of Work: Clean sun screens and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven S.
09/2016
1.0
window cleaning
+ -1 more
The company no showed on 2 occasions for the scheduled job.
Description of Work: I purchased a prepaid service for $89 for Window and Screen Cleaning through Angie's List.
Rating Category
Rating out of 5
value
5.0
punctuality
1.0
$89
Response from CASEY'S CLEAR PANES, LLC
Totally our fault, worker had two emergencies in one week that led to rescheduling and no shows by that worker. Worker has been relieved of his job due to mishandling of this situation. Sincerest of apologies. We offered to refund the purchase amount and do a free cleaning, but the customer declined. Very sorry for this isolated and unpleasant experience, please let us know if there is anything we can do to right this wrong for you in the future. Casey Gregory--owner
Virginia H.
09/2016
5.0
window cleaning
+ -1 more
Very well. Casey called to book appointment in a timely manner. Arrived a little late but called to state wreck on highway and time to expect, which was much appreciated. Arrived and went to work immediately. Nice job. Came back in less than 24 hours to correct a small area. Pleased and having him to come again in 4 mos.
Description of Work: window cleaning and screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dolores M.
09/2016
5.0
window cleaning, replacement windows
+ 0 more
Very well job done & done in a timely manner
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Charles M.
07/2016
5.0
window cleaning
+ -1 more
My windows have never looked cleaner. Casey and crew were very professional & did great work.
Description of Work: Outside Windows Washed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael T.
07/2016
5.0
window cleaning
+ -1 more
Awesome. Casey was quick to call me back and he showed up on time and did a great job!
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Charles H.
06/2016
5.0
window cleaning, replacement windows
+ 0 more
Casey was extremely professional. He and I played phone tag for a bit but we finally connected. We recently purchased the home and I am confident when I say the windows had not been touched in some time. He and his co-worker were very prompt and worked diligently in high temperatures to complete nearly 30 panes. They took the time to scrape away paint over spray where possible and point out issues that existed with some windows such as scratches and broken seals. I found the entire experience to be such that I would not hesitate to use their service again in the future or recommend the company.
Description of Work: Cleaned all windows and door glass inside and outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mattie M.
06/2016
4.0
window cleaning
+ -1 more
That was great, we ended up have to reschedule reschedule reschedule and that was cheaply because he didn't wanted to do the windows and then have it rain and get muddy, so we kind of waited until we were out of the month so this has been a while but when he did make it out here he did an excellent work and when we did get a schedule works out it was cost the schedule.
Description of Work: I used Casey's Clear Panes, LLC for Window Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Barbara H.
05/2016
4.0
window cleaning
+ -1 more
They did a good job. I thought the price was a little steep. I think they were on time. I think they were quite professional.
Description of Work: I purchased a big deal for Casey's Clear Panes. They washed windows for us.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Teresa N.
05/2016
4.0
replacement windows
+ -1 more
The windows looked great. I was bummed that he wouldn't at least dust the sun screens even though they weren't in very good shape. He was helpful and gave ideas and suggestions to maintain and care for windows, tracks and screens. I felt he should have introduced his team member that worked outside the house. Didn't even know he was there until I saw him outside my window. They did a good job.
Description of Work: washed all windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CASEY'S CLEAR PANES, LLC
Thank you for the kind words and good review. I apologize for not introducing you to helper. Must have been an oversight on that day. Usually do so. As for the sunscreens, they are not included in deal price. I look forward to returning again in the future and maybe we can tend to next time. Thanks again for your business! :)
Neil B.
05/2016
1.0
window cleaning
+ -1 more
No response from Angie's notice. Called Casey. Left Voice Message. No response. I hired someone else. Please refund deal Purchase of $89.00. Charge to credit card will be disputed.
Description of Work: Nothing. No response.
Rating Category
Rating out of 5
responsiveness
1.0
$89
Response from CASEY'S CLEAR PANES, LLC
Inaccurate. . Sent immediate email thanking for purchase over weekend and that follow up call to be made on Tuesday as I was out of town and we could get scheduled within a week. I received a message saying he wants me there 'tomorrow.' Long story short, he stopped all contact and never tried to reach me to coordinate a time and date. Angie's List Member Services will be more than happy to refund.
Nicole H.
04/2016
5.0
window cleaning, replacement windows
+ 0 more
I was worried about the work at first because they were so fast but there was nothing to worry about - the windows are crystal clear and the slides were never so clean. I paid extra to have my screens washed as well. What a difference. I will definitely use them again.
Description of Work: Washed windows, screens, sills, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Vickie S.
04/2016
5.0
window cleaning
+ -1 more
I took advantage of the Angie's List special of $89 for 20 windows and screens. They washed all my windows and screens and additionally, did a few sunscreens. For the extra sunscreens, they only charged another $15. Casey was up front with exactly what he would do and what would be extra during the original call, so there were no surprises. I appreciated his work ethic, being forthright with all information and the end result, which was beautifully clean windows, screens and window tracks.
Description of Work: Cleaned windows, screens and window tracks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Miguel F.
04/2016
5.0
window cleaning
+ -1 more
Casey and another gentleman showed up on time. Casey was professional and friendly. Work was fast and thorough. Good job, and good price.
Description of Work: Washed all exterior Windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patricia L.
03/2016
1.0
window cleaning
+ -1 more
I filled out a request on Angie's list for window cleaning service from Casey's Clear Panes. They had an advertised $89 special, and I paid that to Angie's list. Part of the information I provided was preferred dates and contact information. I was supposed to be contacted by Casey's to set up an actual date of service. I was never contacted. I filled out a form for Angie's list customer service to find out what happened, and it took me 2 tries and 2 weeks to get a response. The response was that I would get my money refunded. I hesitated to contact the provider directly because this whole deal went through Angie's list and I figured I would just get a run-around or some type of excuses from the provider who had possibly never even heard of me. I wanted to know what went wrong so I contacted the source. But I still don't know if it was Angie's List or Casey's Clear Panes that dropped the ball.
Description of Work: Nothing. After I paid for having my windows cleaned, I was never contacted.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$89
Response from CASEY'S CLEAR PANES, LLC
[Member Name Removed]: Let me first offer my sincerest of apologies. Angie's List has been experiencing technical glitches on their new and 'improved' website upgrade. As a result, this has caused a lot of problems in me getting my necessary notifications and client info, so I can contact and schedule in a timely manner. I am beyond frustrated at this point and am hopeful they figure it out. I realize this does not help you out, and I'm sorry for that. Were you ever able to look up MY contact info? I know my phone number is listed there somewhere. At any rate, I just wanted to extend my apologies and provide you with an explanation. Sorry for the bad experience. Rest assure, I will be contacting my Angie's rep right away to log yet another complaint. Thank you
Anneeta P.
03/2016
3.0
window cleaning
+ -1 more
Because of rainy weather the appointment had to be rescheduled a couple times. Casey let me know I was on the very edge of the area he services which I guess means he really didn't want any other jobs in the area. I have ben ill with the flu so I could not go out and watch but told him I didn't want any more than what I paid for. He informed me that there were water spot on the windows and they had to use a special cleaning chemical to get them off so it cost me another $80.00 dollars. To me water spots are a given on the outside of windows and whatever it takes to get them off should be included. I know it wasn't severly major because I cleaned the outside of the windows in the back of my house the week before. and all I used was windex.
Description of Work: Washed the outside of of about 5 windows
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$160
Response from CASEY'S CLEAR PANES, LLC
I'm sorry you are not happy. I always refer people to the 'Fine Print' of all deal purchases so there is no 'gotcha' or surprise. Hard water damage isn't easy to remove and DOES require a special chemical agent and more effort to remove. There is a reason why certain deals require more work than others and I always make it a habit to communicate that with my clients and price additional work fairly.. For future reference, please refer to the 'Fine Print' of any deal you purchase with any other vendor. I have never made a habit to charge excessively for our services, but not everything is included in these deals. Thank you. I hope you can understand.
Steven M.
03/2016
5.0
window cleaning
+ -1 more
The provider arrived on time and washed our windows. He did a really great job.
Description of Work: Washed Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Barbara M.
03/2016
5.0
screen repair, window cleaning, replacement windows
+ 1 more
It went fine. Scheduling was a bit more of a challenge than typically, but it all turned out OK. He pressed a little hard to find out what the competition charged but eventually backed off. He shared some observations about the condition of my upstairs screens which I very much appreciated. When he was done, the windows sparkled!!
Description of Work: Cleaned outside of windows and runners.
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*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Pressure Washing
FAQ
CASEY'S CLEAR PANES, LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: Closed
CASEY'S CLEAR PANES, LLC accepts the following forms of payment: Check,MasterCard,Visa
CASEY'S CLEAR PANES, LLC offers the following services: We offer window cleaning services to include basic to in-depth glass cleaning, cleaning of bug screens and sunscreens...cleaning of tracks, ceiling fans, certain light or lantern fixtures...we also provide paint overspray removal and light to heavy construction cleanup services. We also do pressure washing for driveways and other structures, objects and cleanings of awnings.
We do not offer cleaning of blinds, roll down shades, roll down sunscreens for entire patios (large), chandeliers or anything outside our already wide range of expertise.