Reddi Services

Once the Service Specialist, Chris Groth arrived everything went well. While the projected arrival time was mid to late morning, the arrival didn't occur till about 3:30 or 4:00. Apparently there were alot of people needing services Monday. Dispatch did communicate with us regularly after an initial call to them regarding the status of our call. Chris was professional, didn't stop the clean out until he was able to push thru an apparent difficult obstruction. Made some recommendations for finding the "root cause" of our backup and explained a process of getting a two pronged clean-out installed. The delayed arrival time was the only reason I rated punctuality as fair. Everything else was good to excellent. Will use Reddi Services again.

Bob called back from the answering service almost immediately and asked what time we would like him to come by. He was prepared to come immediately, but we were leaving the house for a few hours for holiday related errands and he agreed to show up at a later time. He showed up on time and figured out we had a root stoppage on a line in our house that is underused, expect when family is visiting for the holiday. Bob was able to drill into the line and pull the stoppage out, clearing the line and making sure the problem wouldn't appear again (at least for the foreseeable future). All of this and the call and work only cost $199. I was fully expecting to pay all kinds of extras being as it was an emergency callout on Christmas day. I will always recommend Reddi Services for the vast array of services they provide and the excellent service Bob McKean provided us on this call.

Ben Aguilar and Reddi Services did a great job. He was quick, friendly, knowledgeable and professional. We always use Reddi Services for our plumbing needs and always have a great experience.

Couldnt provide the televising , But the actual drain cleaners were able to and did a good job. Never rain into a situation were the camera was to o large to put into a drain.

They came for the first part but they did not come back for the second part. They did not complete the scoping. They only did the drain cleaning. The plumber was knowledgeable.

Chris, the service technician that Reddi Services sent out, was extremely helpful and professional. He told me the cost of each item before proceeding to repair it, as well as offering options on how to handle each item, when that was possible. He took the time to explain in detail what he would be doing and why. He was here for 4 and 1/2 hours,taking all the time necessary to do a good job. For those interested in a breakdown of the charges, the bulk of it ( Over $600) was to replace the furnace blower motor and the remainder was for the plumbing work in the bathroom. It was very convenient for us to have someone come out who was able to both to plumbing and heating work. I would not hesitate to use Reddi Services again, and in fact, plan on doing so when we remodel our bathroom in the next few months.

All went well as promised; staff on tine, professional, and courteous. They even had a sense of humor.

I bought an Angies list deal for installation of a new water and prepaid for it by credit card. In the past I have purchased deals and the company has always called and emailed me within a day or so. After a week with no response from the company I called them. The number listed on the deal rang and rang with no answer. I tried again later and it rang and rang but finally someone answered and they seemed a little surprised I was calling. She didn't know about the deal so she took down my name and number and said someone would call me back. A few hours later a different woman did call me back and left a message as I could not answer. I called back about 20 minutes later and a man answered. He did not know what I was talking about but I explained it and he said he would pass on the information for someone to call and schedule me. I asked if I could pay an additional amount to get a water heater that was energy star compliant and he told me to ask the technician who called. A technician called the next day to schedule me and did not give me an option to pay for an upgrade. He told me he just picks up the Bradford-White hot water heater on the way over. We scheduled for him to arrive between 1 and 3 and he arrived around 3:15 and completed the work around 5:30. He was very nice and explained how to care for our heater etc. He was a very personable man and we felt comfortable with him. This was during the freezing cold snap during the first week of January. That night I woke up because the house was so cold. At 4 am my inside temp was 58 degrees. I called the emergency line for my heater company but went to the garage to investigate. I finally saw that when he turned off the gas to install our hot water heater he also turned off the gas to our heat but did not turn it back on. Fortunately I knew how to turn it on, restart our furnace and cancel the emergency heat call or I would have been out a few hundred dollars for that service call!

Did not show for appointment on two occassions.

I purchased the Big Deal on 12/30/14 and as of 1/6/15 the Company has made no attempt to contact me to schedule the service. All the dates I gave them for service alternatives have already passed! I'm very unhappy with their lack of any communication.

They did a great job. Showed up on time and were very professional. They even helped me navigate how to get reimbursed by the utility company for the damage they caused.

Gerald Schulz did a fantastic job of finding the water leak that was seeping from my second floor bathroom into my first floor living room. While it is a heck of a mess, he was quick and professional. Found the problem and completed a fix above and beyond my expectations. Not only did he fix the seal on the toilet (the core problem), he also installed new parts to ensure the toilet continues to function properly. As homeowners, we get to deal with these messes on occasion. Thankfully, Reddi Services and Gerald Schulz were quick to respond and fix the root problem. THANK YOU!

Our water heater had been in place for many years (over 20) and finally just gave out and started leaking all over the floor. We were able to purchase an Angie's Deal and get it scheduled very quickly. We knew enough to expect additional charges to meet building code changes that had happened in the last 20 years. The knowledgeable and pleasant installer double checked all code items and found one that did not apply in our case. This care on his part saved us that cost. The installation was efficiently and professionally done. He must have swept up three times-- I'm not sure my laundry room has ever been that clean! Our single caution would be the suggestion that such "deal" offers include a clear statement that code updates will result in additional charges. Such as statement would preempt customer complaints, and would reassure customers that their new water heater will come with increased safety.

Gerald S arrived right on time on a Sunday evening. He was extremely helpful and patiently explained where the problem originated and the probable cause of the clogged drain. He fixed the problem and thoroughly tested it. We appreciated his knowledge and excellent customer support!

Bob is the best! I will ask for him again by name when I next need service. Prompt, quick service. Explained what he was doing step by step. We have found our "go to" plumbing company.

Gerald S. arrived promptly and quickly assessed the problem. Gerald snaked the kitchen sink drain line, found the clog 75 feet down the drain and cleared it out so that the drain worked properly. He also replaced the hot and cold water valves under the sink that were leaking, as well as the old P-trap under the sink that was also leaking. All the work was neatly, quickly and expertly done and the area was left in a clean condition. I highly recommend Gerald.

Gerald called and was early. He finished the job quickly and effectively. All drain cleaned after discussing the best options.

Went very well, the water heater works great and they hauled off the old one. We had a bad shut off valve and needed new supply lines so there was a little extra cost which I thought was reasonable.

Gerald is the BEST plumber ever! He does not give up until he fixes your problems. We had a home maintenance insurance plan and the plumber the service sent gave up in 5 minutes and left! Actually left without doing anything. So we Called Gerald at Jan Ashford Plumbing (now owned by Reddi Services). Gerald drilled and drilled. Then he sucked all the water and goop out of the drain with his wet vac. Then he drilled again and out came a shampoo bottle cap and all is well with the world. I'd call Gerald and Jan Ashford FIRST always!

Serviceman arrived in a timely manner and provided an estimate of repair cost. On receiving the information he immediately began work and completed it in an efficient manner. We've never used Reddi services before but the guys on KTAR 98.7 recommended them and I'm glad we found an Angies List Deal to cover a portion of the labor cost.

On Wednesday before Thanksgiving (11-26-14) at about 6PM I noticed that there was a leak underneath my kitchen sink. I was surprised as less than a year ago we had done a home remodel with included a new sink and faucet. I tried for over an hour to fix the leak and could not. The next day was Thanksgiving and I started to panic. I desperatly turned to Angies list to find someone who could help this late before a major holiday. I called Reddi Services. Chrystal answered the phone and assured me they could help and that they would get someone out tonight. Chris Groth, the technician assigned showed up at 9:30PM to fix our leak. He fixed the leak temporarily so we could get by Thanksgiving as he said the plumbing was not done correctly by the previous contractor in that the P trap was installed backward. The entire plumbing would have to be re-designed. Anyway, he stopped the leak long enough for us to get by Thanksgiving and said he would be back on Friday after Thanksgiving to do the re-plumb. Sure enough he showed up late morning on Friday and did the work to permanently fix the leak. I was very impressed with Chris response and dedication to educating us. Reddit did not even charge me for the Thursday visit! The entire job on Friday was about $265 dollars which I thought was very reasonable. This company is top notch. They have professional plumbers and they take care of their customers. Again, Chris Groth was awesome! Seems like I have found a new plumber if I ever need one again. Reddit Services will do you a good job. You will not be dissapointed.

I called Reddi Services to fix our hot water heater after reading the positive reviews. My experience was very positive, from the first phone call to the completion of the work. Our water heater had a part that went bad. The part was covered on warranty but I wasn't comfortable installing it myself. The part took a couple of days to arrive, during which time Reddi Services sent Benjamin Aguilar to assess the situation and make sure that I would be receiving all the necessary parts for the repair (keep in mind we had no hot water and did not want any delays to pop up). Benjamin was very helpful and informative. Reddi Services worked with me to make sure that someone would be available to come over as soon as we received shipment of the part. I received the part at 11:30 and Frank Mata arrived to do the repair before 2:00. I asked him to also fix a leaky pipe which required draining the water heater. He was professional, polite and helpful. He was very clear about the price, which came in exactly as we agreed in the beginning. The repairs look very well done to me, and I was happy that he also made sure to check that everything was working and there were no leaks.

They showed up on time. Their guy was very confident and a good worker. He was trying, but the job did not turn out too well. They did a lot of good things, but what I needed them to do, they were not able to complete. The drain is not fully clean. It was for my washer and I cannot do a large load. I plan to call them back and see what they can do to fix that.

Lucked out on the timing of an Angie's List "Big Deal" offer of a discounted plumbing service call and labor. After checking out previous reviews of Reddi Services, I purchased the Big Deal. To my relief, the company responded almost immediately. They were able to schedule the service call the day after (today) ! Frank Mata was a pleasure to meet; personable and professional. He determined a faulty "cartridge" had failed within the shower handle. He dashed to the parts store (just in time!) and brought back the part. It was not an inexpensive part but all things considered, and thanks to the Big Deal discount, I feel fortunate ! The new part was installed in no time at all; along with switching out the old calcium encrusted showerhead with a new larger one I had already purchased. Yea ! No more leaks and peace of mind. If the need arises in the future, will definitely use this company again; and request Frank.

It went fine, although it took a little longer to get someone out than I expected. Pepe was professional, pleasant, and also solved an ongoing problem with my toilet.