Reddi Services

Jorge arrived on time, communicated clearly the issue and fixed it promptly.

After being stood up on a day I had taken off from work by another plumbing company, I called Reddi Services to see if they could fix my broken toilet. Mr. Ben Aguilar came by, on his way home from a long day I suspect, at 9pm on Saturday night to give a quote on fixing a broken toilet. He quickly assessed the situation and told me he could come anytime the next day which was Sunday. I told him 8am worked for me. He showed up on time and did the job quickly, correctly and cleaned the work area afterword to how it looked before he started. I was very impressed that he could do the work so soon after doing the initial estimate. He was finished by 9:30 and we had a nicely working toilet and could get on with the rest of the weekend. A+ service all around from Mr. Ben Aguilar!

Quick response to request for service via Angie's list msg & appt. was scheduled for the next day. Pepe was the technician that responded. He was friendly, professional & helped me learned about how the water system works in this house (I've been here 2 years). I asked lots of questions & watched how he did certain things so I could learn. He seemed interested is "teaching" & didn't get annoyed at me (he didn't show that he did anyway) even though some of my questions had nothing to do with the service he was being paid to provided. He made recommendations & told me how to do a few minor things I could do myself. There were 2 items I asked him to repair & he could have easily done so & charged me for it. However, he was honest & told me the repairs were more expensive than replacement & they were things I could easily do myself. He told me how, what products to use & where to get them. I appreciated that. Pepe kept the areas clean as he worked & took all boxes & old parts with him. I had no mess at all to clean after he was finished. Then came the bill. OUCH! But, I expected that. I haven't had enough experience with plumbers to know how ReddiServices compares when it comes to pricing but what I was charged was in the ballpark price I figured when I called. I had a lot of 22 year old original plumbing that needed updating & I knew it would be expensive. I enjoyed Pepe's personality. He's a good people person.

I called Reddi because two other companies could not accommodate my schedule. They were out to my place within an hour and Jorge Prieto-Moran was friendly and professional. He had a great recommendation to increase the water flow in my toilet as it flushed very weakly. It works wonderfully now and no leaks. I recommend this company. Thank you

Ben arrived promptly, figured out the problem, and quickly repaired it, all WITHOUT CUTTING A HOLE IN THE DOWNSTAIRS CEILING! Now I have no more water pouring into the dining room when the water in the tub rises to the level of the overflow drain upstairs.

Gerald S was very professional and got things done quickly and cleanly. He also assisted me without charge for a couple of small things I had questions about.

Pepe and Frank both came out to my house for two different jobs and were extremely helpful and friendly. They got the job done quickly and I would highly recommend Reddiservices to anyone.

I was very impressed with Mr. Ben Aguilar. He was prompt, professional and went above and beyond what I expected. His work was impeccable and he was so conscientious and the work area was very clean when he left. Thank you very much for a positive experience.

If I could give this company all A+s I would. I was under the gun to get my three septic tanks inspected and I called a company from Paradise valley that I had used in the past. They failed one tank due to a blockage and the next day used a camera at a quoted charge of $475, then decided to give a $100 off for a charge of $375. Charged $375/hr for a hand dig. Ended up not being able to see anything or identify the problem but decided I needed a new leech field for $5000. Total charges for time on this one tank, no work done was $1500.00. I decided to get a second opinion. I had used Mr Plumber, a sister company with great results so called them and they pulled in Reddi Services for the septic work. As I was in a hurry with the title people, they were out immediately. They were in constant contact, ran a camera, got into my seepage pit just fine and ran a three minute test with no problems. Camera charges were $125. Septic passed with flying colors. Digging, paperwork for title, camera, everything included came out to half the price and I didn't need a new leech field. Call them first!!!

The service call went very well. The main reason for this review is to put the spotlight on the technician who made the call - Tony Mata. Tony has been to our house many times. He is our technician of choice for the type of work he does. Tony knows what to look for and he provides excellent advice on repairs/replacements necessary and he looks for ways to help us save money. Tony is also a great ambassador for Reddi Services. He praises the ownership and management of the company and gives examples of how they are very employee and customer focused.

Jorge Prieto-Moran was the service person who came to the door. He was dressed professionally and was clean. He introduced himself and we proceeded to tell him about the toilet. He checked out the toilet and gave us a bid. We went with his bid and he got right to work. He was done in a matter of minutes which was nice. He explained everything he did and had us check the work out. It was a great experience and I would have this company and Jorge out again if I have any problems.

I submitted a request yesterday for some plumbing needs I had, and I was called within minutes to let me know they could get me on their schedule today, and someone would be calling me with the window of service hours. I was called by Carlotta at ReddiServices today to let me know the window of service hours. She called me again to let me know my serviceman would arrive within thirty minutes. Ben Aguilar arrived at the appointed time and was ready to work. I showed him the areas I needed to have work on. He replaced flush/fill value on a toilet, replaced a broken/leaking garbage disposal, and repaired a stiff turning shower faucet (replaced a cartridge). He had the parts needed to complete the work and did the work within two hours. He was friendly, quiet (I had a sleeping baby) and knew how to complete the work. Cleaned up after! I would call on ReddiServices again.

Reddi Services did the job for $1500 where other bids from other companies came in twice that much with the possibility of being higher. Reddi services used a camera to diagnose and correctly pinpoint what the repair entailed, where ALL of the other companies gave a cost estimate with a range of low end high end depending on what it looked like after they got into the job. The other companies did not want to bother with using a camera until I signed their contract. Reddi Services did the job with amazing skill. A 20 foot trench 4 feet deep was dug through my front yard and they put my yard back together looking better than it did before the job started. The men on our job, were Donald, Ramundo, Jose and Leo. They are all very skilled and knowledgeable. I will always call Reddi Services for all of our plumbing needs.

Jorge turned the water off at the main outside; and then he along with help of my husband moved the dryer out of the way; took the old hose off; replaced the hose with the new hose we provided that came with the washer; turned the water back on, checked for leaks and that all was working properly. He gave us a very reasonable quote then gave us a discount as he felt it took little longer then he felt it should have taken. When we said what a different plumber provider wanted to do, he said it was correct in what the other plumber said but we didn't need to do that. We should be fine and all is working great. Should we have any issues to give them a call as their work is guaranteed for 1 year. The quote he gave us for fixing/repairing an outside bib/water faucet was $275 parts and labor and would be guaranteed for a year. We will definitely be calling them when we are ready to have that fixed. We are extremely happy with the service today provided by Jorge of Reddi Services.

ON time, helpful, did what they said they would

Jorge Prieto-Moran arrived within an hour after my call. I was so happy I didn't have to wait for hours. He was very nice and very professional. He cleared the line quickly and tested it to make sure it was working properly. I was very happy with his work.

Our plumber Jorge Prieto - Moran arrived on time was very pleasant, professional and informative. He fixed our drain problem in record time. He was very conscientious making sure the drain was not going to give us any problems when he left. We feel the price was fair and we will definitely use Reddi services again as long as they send us Jorge!

Chris was extremely professional, friendly, thorough and answered all my questions. He gave me a quote before he began work and completed all the work at the the price he quoted. I've used Reddi Services many times in the past. This house is 60 years old and has had a number of plumbing problems. I am two thumbs at even the most minor plumbing repairs, so I am grateful to know there are professional, honest people at Reddi Services who will fix the problems and warranty their work.

The job was fine with one little gripe. The service person took no care to protect the work area. We had just installed new toilet seats which is when I discovered the leak. Because they weren't protected, one of them was badly scratched up by tools or parts sitting on the lid. Not the end of the world but toilet seats are $30 so it was mildly irritating. Now, that said here's why I probably won't use them again. When I asked how much to replace the water line between the wall and the tank I was told "about $200 each". I just replaced four faucets by an outstanding plumber (see my other reviews) and paid $335 for the faucet installation x 4 and 8 water lines from the wall to those faucets. Do the math.

The company representative arrived and provided all services listed on the advertised special. Even though the company viewed the sewer obstruction with their camera equipment, a copy of the pictures/film could not be provided via email.

It was a good experience. Bob has a customer for life. Not many service people let you talk and ask questions while working, but Bob let me ask away.

Couldn't be happier with Pepe's work. Excellent service.

Gerald S performed services over two days at my home. He was very responsive, courteous and professional. He informed me of the costs before he performed the services, which was really appreciated. I have used Reddi services a couple of times now and have always been pleased.

I was amazed at how my interaction with this company went. I called at 1:00 to ask if they could modify an existing natural gas line for my new BBQ - Gerald was out within the hour and the service was done within 20 minutes! Not only that, being a single woman - I asked him a myriad of plumbing questions about other items in my home and he was so forthcoming with information and advice. I've found a new plumber and I'll not only be using him for all my future needs, but will certainly tell my neighbors about this awesome company!

No problems, no hitches, no surprises.