1-800 Water Damage Of Phoenix

My tenant notified me there was mold appearing on the kitchen wall. I contacted 1-800 Water Damage Of Phoenix and they sent a technician out right away. When the technician arrived he found that my tenant had removed the visible mold, but still did an inspection and found no issues. He sprayed the area with a mold removal chemical and did not even charge us for the service call. I initially dreaded having to contact a mold remediation company since I know that many of them will tend to exaggerate the problem and try to sell an expensive bill of goods. This company was wonderful and honest and truly responsive. I will definitely contact them again if needed in the future. I highly recommend them.

Water damage of Phoenix came within 30 minutes of our urgent call for help and knew just what to do to resolve our problem. Their staff was efficient, thorough, and competent. We are very happy with the final result and highly recommend them to anyone with a water damage evergency. You can count on them to do the job needed!

I recently, unfortunately had the need to call 1-800 Water Damage. They picked up on the first ring, calmed me down. Came out within an hour, assessed my situation and assured me they would take care of my problems. It was all done in a timely-cost effective manner. I can't thank Alicia and her great team enough!

Very prompt response, very professional, no complaints, would hire again

The entire process went smoothly. The two specialists showed up on time and remediated the mold due to a leaking pipe behind my water heater and left no mess. I highly recommend this service provider and would not hesitate to use them again.

We were renovating our Laundry Room and noticed a wet paint blister behind our washer. 1-800 Water Damage responded incredibly fast (less than 60 minutes); identified black mold inside the wall; sealed the area and started removal and treatment; and scheduled air quality test! Gosh...they made it look easy and you know it is not! They handled everything...coordination with insurance, environmental tester, and general contractor! I highly recommend 1-800 Water Damage!

An absolutely amazing company! I Called and talked with Alicia last week with some questions regarding mold. She answered all of them as well as educated me on signs of molding. Some of the best customer service I've seen in awhile. I will be reccomending this company to all of my family and friends.

Work was done satisfactorily, but workers failed to save any remnants of baseboard to be replaced so owner had to remove undamaged section to get matching baseboard.

Alicia and 1-800 Water Damage really goes above and beyond with not only there work but there ethics. I own a company that is around restoration companies all the time, while most companies try and get ever dollar they can 1-800 water damage does the exact opposite they try to do things for there customers to save them money and so the customer only gets what they need and do not have to pay extra. If you want a good water remediation company look no further than 1-800 Water Damage.

Extremely well. They were very professional and thorough and very reasonably priced. I would definitely use them again if the need arises.

Outstanding response and professionalism. Was on site in 20 min at 1:30 AM. Their immediate response helped reduce the amount of damage from the broken water line to the washing machine in the middle of the night. I recommend them for any water damage or mold issues.

This is a family owned, local business that does an absolutely fantastic job! Their response time is wonderful and the work is top notch. I highly recommend them. Heather

I was very happy with Tom and Mike at 1-800 Water Damage! They were professional, punctual, friendly and neat! I would highly recommend them and would use them again.

The team were very responsive. They were at our house the evening of this fiasco starting!! They checked on us through the weekend, checking the dryness levels, and how we were progressing. They took multiple pics and worked with our insurance co to get the claim paid. Very courteous and professional. And they were totally cool with our large dogs. They also recommended a contractor that they work with. I was very skeptical of this kind of recommendation (one hand washed the other?). But the contractor turned out great, they did good work, were courteous , on time, no surprises with the budget and work, all upfront, and they also worked with our insurance co to get the claims paid in full. All in all, this sucky situation was worked out to the best possible outcome and we are happy we contacted them!

They did a professional job and cleaned up after themselves. Our home was very clean after they completed the job. Friendly, reliable and professional.

We discovered damage from a leaky water heater located in a utility closet on the outside of the house. By the time it was discovered the water had made its way into our master bedroom closet which affected the drywall and carpet. The drywall had accumulated mold inside the wall. If I could, I would give Tom Hodges an A+ for responsiveness. His team arrived within the hour after I called. Altogether it took about three weeks to restore everything as I needed HVAC, plumbing, and drywall repair, in addition to his portion which included opening the wall, drying the area, mold remediation, and carpet cleaning. Each time I called Tom during this time I always received a real person to respond to my questions! Nobody likes to go through emergency repairs. However Tom and staff did an excellent job. In addition, he connected me to the other experts to complete the job. He honored his Angie's List coupons, which impressed me as well.

Good communication, on time, respectful and clean working. I never expected to, have such a good experience as i did with my back againt the wall .as I did with 1800. Halfway through the job I realized the presidents of the company Tom Hodges was on the job getting his hands dirty leading the charge. I thought the price was a little steep till I saw what they actually had to do. Worth every penny.

What an amazing company! I first spoke with Alicia (at 7:30pm on a Wednesday night). Tom was out at my house by 8:00 pm and got me all set up with fans to start drying out the wood and drywall that was impacted. Tom walked me through the entire process, answered all of my questions, and was so thorough, and most importantly trustworthy. 1-800 Water Damage of Phoenix has to be one of the most ethical, fair and professional group that I have ever worked with. They have a customer for life! I hope I don't have a reason to need them in the future, but if I do, they are the ONLY company that I will call!

As far as something like this can go, it went great. Tom explained each step of the process and what needed to be done to get the house dry and certified mold free. The total amount we paid was less than $4000. And I feel like it was worth every penny. They are a non pressure company and worked around my work schedule. All employees were top notch. Very comfortable crew to have in your house.

When I discovered my refrigerator had leaked in the wall, I called 1 800 water damage and they were at my house within a couple of hours. The left me with fans and a dehumidifier for 3 days and when they came back, discovered we did have mold and immediately sealed that area off and began remediation. They also coordinated with a licensed GC to have some cabinets and granite counter tops removed and have also dealt with our insurance company. Alicia, Tom, Nolan and Scott all did a great job for us!

We loved 1-800-Water Damage. Nolan came out right away and explained what needed to be done very clearly. They said they would send someone out to be there when the insurance adjuster came, but I didn't have high hopes when the adjuster called late one evening and said he'd be there at 8:00 the next morning, but sure enough, they were there to advocate for me! They came out every day for about a week to get everything cleaned up, and they were always punctual and professional. They said not to worry about paying them, because they would work with the insurance company to get paid. It took a very long time for the insurance company to agree to pay for the water damage cleanup, but eventually they did, and 1-800-Water Damage did all the talking for me. I hope I never have water damage again, but would not hesitate to call them again if necessary.

They provided great service and came very quickly after hours. We negotiated a very fair and reasonable price for the service. They did what was needed to mitigate the damage until I could get in contact with the insurance company the following morning to figure out a repair plan. Their technician Nolan was very professional and helped explain the best options on how to fix.

These folks are terrific. Another firm said I needed extensive repairs and possible mold remediation, so I contacted 1-800 Water Damage Of Phoenix for a second opinion. Ms. Hodges replied promptly to my inquiry and offered an appointment on the same day I contacted them. Nolan, their technician, was right on time and gave me exactly what I was hoping for -- an honest assessment. He answered my questions and made no effort to upsell me anything. Great service!

I can't believe how easy Alicia, Tom, and Nolan made this whole process. After accidentally leaving my bathtub running and having it flood the hallway, master bathroom, and bedroom- they quickly got everything under control! I have to admit, I was so worried about having to possibly deal with my insurance company but Alicia walked me through every single step and made this whole experience easy as pie. They answered all of my questions and the communication was way beyond anything I've experienced with any other company in Arizona. Not only that, but they also got the job done as quickly as possible so that I could return to normal use of my house. I wish I could give them 10 stars! They definitely deserve it!

Very professional and courteous. We used an Angie's List coupon for a free assessment and they came over same day we called. Turns out we might have been overly worried about something minor, but they were thorough and professional, and scanned to make sure we didn't have a significant problem.