Brandi Carpet

Everyone at Brandi Carpet was great. I had checked 3 carpet dealers and Brandi had the best quality at the best price by far. I was able to bring a sample home so that I was able to choose a color in the room where it was going to be installed. The measuring and ordering went perfectly. The carpet installers came when they said they would and did and excellent job of removing the old carpet and installing the new. I love how it looks and was thrilled with the whole process. I definitely recommend Brandi Carpet.

The whole process was great! At the store, Chris walked us through all the ups and downs of various products and let us choose wisely without pressure. Once we purchase the planks, Devon the installer came out and did an outstanding job. Everything looks perfect.

Brandi Carpet is by far one of the best experiences I've had yet with my house renovation project. Very helpful throughout the whole process. My carpet was installed perfect and looks beautiful! Do yourself a favor and call these guys for any of your flooring needs before anyone else. Support the small family businesses first.

Awesome company. Chris spent a long time helping us figure out the best carpet for our situation. The installation was quick. The crew was terrific. When the furniture had to be moved back they made sure everything was put back just perfectly. For the price and overall experience I am thrilled. Five stars all the way.

Upon purchase, our home featured generic neutral-colored berber carpet. Fifteen years and several animals later, even after regular cleanings, it was a gray dingy ugly mess. It was time to “bite the bullet” and replace it. After some research, we visited the one local company at the top of mosts list, Brandi Carpet, and quickly discovered why they are #1. Chris, the owner, was engaging and informative without being pushy. He let us take several samples home so we could select the best color and texture. After we chose, Chris scheduled the free estimate. Justin, the estimator, was thorough and configured the layout to give us the best value. We were so impressed, we signed a contract, and installation was scheduled for two weeks out. On the day of installation, Steve and Nick arrived on time and were happy to answer all my questions. Though our house is not large, the installation was a bit of a challenge due to several diagonal walls and cramped closets. As I observed, several things became obvious: Nick and Steve are excellent at what they do, take great pride in their work and bend over backwards to please the customer. It was also evident that Brandi Carpet treats them well. Imagine that … a company that treats its people well, will have people who treat their customers well. We couldn’t be happier with the results! Brandi Carpet works hard for and deserves its high ratings.

Everything went perfectly and you can't even tell there is a repair! Amazing work!

Very pleased with the responsiveness to my needs and patience when I had to change date and time. They were very accommodating, and am very pleased with the finished project.

After being turned down by another company because the job was too difficult, we called Brandi Carpets based on Angie's List reviews. The work was done quickly, professionally, and perfectly. We couldn't be happier.

Extremely well. The tile was very nicely installed and it looks very well. Had several comments as to how good it looks. Truly a nice job.

They assisted with the type and color of the carpet allowing us to take many samples home. The ordering process and installation went smoothly!

As soon as I walked in the door of Brandi Carpet I was greeted and asked if they could help me. I told them what type of carpet I was looking for. They wanted to know for what room and how much traffic that room received. Then I was shown a quite a few options. I took home a few samples. They came out and measured. An appointment was set up and the installers were on time and did a wonderful job. Great customer service.

Chris Brown, the owner, took the time to answer all of our questions at the time of sale and scheduled the installation at a time convenient to us. The installation team (a father and son) did a terrific job on the install, were friendly and professional, and cleaned up nicely afterward. Very happy with the end product and will use this company for our future carpet and tile needs.

Although it didn't completely remove the smell, it was good enough. I would use them again.

The price was very fair. Chris was able to get me an upgraded carpet for just a little more than what I originally was going to pay. He gave me an Angie's List discount, which included an upgraded pad, and got the manufacturer to discount the carpet further since I have a large 3600 SF home. The installation crew was great! Steve, Nick and Brice were awesome!! They efficiently removed the old carpet and did a fantastic job installing the new carpet. Steve, the man in charge, was very personable and answered all my questions. His team really prides itself on quality work. He even recarpeted a dog ramp for our dog at the end of the job! I WILL DEFINITELY USE BRAND CARPET AGAIN AND RECOMMEND THEM TO MY FAMILY AND FRIENDS!

Horribly! The original installation was done incorrectly. Carpet lasted 3-4 months before rippling throughout house. They came back 4 additional times over 4 years. 2 independent inspectors were sent to my house by the manufacturer 6 months apart and both came to the same conclusion. Good carpet, really bad installation. The 4 additional times the carpet was over stretched and unevenly stretched causing the carpet to be ruined. The owner while sitting in my house told me that I paid $2500 for the carpet portion of the total bill. To resolve the situation we asked for $2500 to reimburse us for what we paid Brandi Carpet for the carpet. The owner's resolution was to send us a check for the wholesale price he paid for the carpet, not what we paid him. That is not acceptable! You don't get to make a profit off of carpet you ruined and not make it right.

Shopping in store was great. Chris was very helpful by allowing us to examine multiple carpet pieces while instructing us as to the different qualities of the different types. He was personable and patient. Measuring appointment was made quickly and Justin answered questions before a contract was signed. Installation was one week later. The father/son team arrived on time and was efficient in their work. Furniture was moved with care and replaced exactly where it was before. They also repaired a previous installation they did not do and now it looks great.

We saw Brandi Carpet on Angie's List and stopped into their store on Pinnacle Peak Rd. OUTSTANDING personal/professional services with prices that are comparable or better than the "Big Box Stores". And, unlike the box stores, these guys employ well qualified carpet professionals that know how to do the job right the first time from helping you to decide which carpet to go with to making free in-home estimates to laying the carpet and removing the old carpet. They show up on time, complete the work quickly and professionally, and are very knowledgeable. We plan on getting all of our carpet needs done by Brandi Carpet. Why would you go anywhere else? Thank you!

Chris was great to deal with... He was knowledgeable about flooring products, he was helpful in selecting products right for my Rental home and his pricing was $1000 below the other Angie's List competitors. Chris never tried to oversell me on carpeting I didn't need or want for this property, in fact he knew exactly the type of carpet I needed to put into this house. Brandi Carpet installers were professional, easy to deal with, nice, accurate, fast and did a really good job. The man who came out to bid the job was knowledgeable, professional, easy to deal with and took very accurate dimensions. After I got the contract bid, I went into the store and changed the tile type & color plus I changed the carpet color from my original bid selections. Chris was great about this and was a joy to deal with. He made sure I got what I needed and wanted in my property. Everything went according to schedule and plan. I would use Brandi Carpet again for any future flooring needs I may have. Thanks so much!

First, Chris, the owner, was great to deal with. He couldn't have been more helpful trying to support me to chose the correct carpet, color, material, etc. The installers were very professional, courteous and did a great job. I highly recommend Brandi carpet.

Nothing but praise for Brandi Carpet. From the first contact I had with Chris, I knew I made the right decision in selecting them for the job. Justin came to the house with a vast selection of carpet samples. While we looked at the samples, he measured the rooms. He didn't hover and wasn't pushy, but he was there to answer any questions we had. One of the best customer service experiences I have had. One the day of installation Steve and Kenny did a great job. I found everyone at Brandi to be friendly and professional and would certainly not hesitate to hire them again or recommend them to anyone in the market for carpeting.

Prompt response to our inquiry and follow-up questions; helpful estimator; lots of samples on their truck. Came to install as scheduled, and finished right at the estimated time. Excellent service all the way around.

We were so pleased with the original carpet installation in our home so when a water leak damaged a portion of the carpet in the bedroom, we were concerned. Steve responded immediately and restored our carpet to it's original beautiful condition. I recommend Brandi Carpet for all your flooring needs! You won't be disappointed!

We bought the house a little over a year ago and although the carpeting was new it wasn't the best quality. And it's all realtor beige. It started to bunch up so we looked for help in getting it to lay flat. The house is 2300 sq ft and it has the same W2W carpeting everywhere except the baths and kitchen so there is a lot of it. We contacted 2 companies on Angie's List and selected Brandi over the other. We selected them in large part because their estimate of $425 was considerably lower than the other company - by more than 1/2. Brandi charges by the room while the other company by the sq ft. The $425 estimate breaks down to $325 for the power stretching in 6 rooms and $100 for a helper for furniture moving. Our initial contact with owner went very well - friendly, explained the process and the pricing. They were able to schedule us for the job a couple of days later. On the day of the job, they called to let us know they had finished the first job of the day a little early and asked if it would be OK to start ours earlier than scheduled which was good by us. Steve and Ken showed up ready to go to work. Good guys to talk with about the job and other things. They took care of everything in about 4 hours. The carpet is once again flat. One area was a little tricky due to a slab crack but they handled it, We would definitely go with Brandi Carpet again. We want to replace the carpeting with some non-beige carpeting and other flooring material and Brandi will be at the top of the list when we start that process. A job well done at an excellent price by some very nice people - can't ask for anything more!

Brandi carpet offers a unique service by bringing carpet samples to our home. We were able to quickly select color and carpet type by comparing samples to our paint and furniture colors. Best carpet buying experience ever. Installation was done on time and the two man crew carefully removed and replaced a house full of furnishings. We are happy to recommend Brandi Carpet to friends and neighbors.

They don't have a storefront. They just operate out of their truck. We wanted someone to come out and give us some suggestions, and another company wouldn't do that. It was really nice to have somebody come out to us. He brought in the colors that we needed and we chose them. We were very pleased with them. They were very convenient to shop with. The price was wonderful, because they don't need a showroom or anything to display their samples. He was also right on time.