I am livid. I will not use this company for plumbing needs. Since I do not have the strength to move a washer, and have no neighbors who can do this, I will have to hire a separate person to move the washer. Then move it back. The receptionist said the owner would call me, but he did not call me.
Description of Work: I have used this company for 10 years. Not anymore. Today, I had standing water in my laundry room. I called American Home Shield. As usual, they sent the work order to All State Arizona Plumbing and Rooter Service. When I described my problem, I was asked if the washer draining hose had fallen out. I hadn't used the washer last night. I can't move the washer. "Then we cannot come out to check out the system". They cannot move anything to gain access to the area. They might scratch the floor. I have to find someone to move the washer before they can look for the source of my flood.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Gordon W.
09/2007
5.0
water heater repair
+ -1 more
They were very polite and didn t leave a mess at all. They were also extremely respectful of my home and were very nice and polite to me. I would definitely recommend them to other people looking to install water heaters in their homes.
Description of Work: They installed a 40 gallon water heater in my home. The costs were covered by our home warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY R.
09/2007
5.0
plumbing
+ -1 more
Very well.
Description of Work: Replaced and fixed parts in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
NANCY B.
06/2007
1.0
drain cleaning
+ -1 more
We arrived home after a 3 week vacation to find that our kitchen sink & laundry tub & washer were backed up. On Thursday afternoon I called All State for service. She wanted to schedule me for Monday afternoon. When I protested, she explained that they were booked for Friday and did not work on weekends. I called another company and got the work done the next day. The company that came out (the next day) were able to complete the work in less than 1 hour.
Description of Work: They were unable to schedule an appointment in a timely manner.
Rating Category
Rating out of 5
responsiveness
1.0
VERONICA T.
03/2007
5.0
plumbing
+ -1 more
They guy was terrific, he was on time, clean, and cleaned up after himself. He was in and out in no time at all.
Description of Work: They fixed my toilet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LEE E.
01/2007
1.0
plumbing
+ -1 more
An appointment made between 10 am and 2 pm. I made a very big deal on the phone about punctuality. The plumber was late. I sent him away.
Description of Work: There was no work done. The plumber missed his appointment.
Rating Category
Rating out of 5
punctuality
1.0
MARK & DONNA R.
09/2006
5.0
drain cleaning
+ -1 more
I am glad I called them. It is hard to find good plumbers.
Description of Work: They worked on our garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BERTHOLD H.
02/2006
5.0
plumbing
+ -1 more
Punctual, pleasant and efficient. Moreover, much cheaper than any other quote I received.
Description of Work: Installation of new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
BONNIE T.
05/2005
2.0
drain cleaning
+ -1 more
I TOOK OFF 1/2 DAY FROM WORK TO MEET THE PLUMBER WHO, WITHIN A MINUTE OR SO, KNEW WHAT THE PROBLEM WAS. HE DID NOT, HOWEVER, HAVE THE EQUIPMENT TO CLEAR A DRAIN. ANOTHER APPOINTMENT HAD TO BE MADE FOR SEVERAL DAYS LATER. HE WAS GOING TO CHARGE ME A 1/2 HOUR TIME FOR THE 1ST VISIT, BUT IN THE END DID NOT. I ASKED FOR AN EARLY APPOINTMENT & WAS TOLD IT WOULD BE BETWEEN 8AM & 10AM. I ASKED IF THEY WOULD PLEASE MAKE ME THE FIRST STOP SO I WOULDN'T MISS WORK AGAIN. HE ARRIVED A LITTLE AFTER 10AM & HAD THE DRAIN CLEARED 5 MINUTES LATER. THE CHARGE WAS $65 BECAUSE OF A 1 HOUR MINIMUM. I ASKED IF HE WOULD RUN THE LINE THROUGH SOME OTHER DRAINS SINCE I HAD PAID FOR THE TIME. HE SAID THAT WOULD BE AN EXTRA $20 EACH. I HAD NOT BEEN TOLD THAT THERE WAS A 1 HOUR MINIMUM WHEN I MADE THE APPOINTMENT. JUST THAT THEY CHARGED BY THE HOUR, NOT BY THE JOB.
Description of Work: CLEARED THE PLUGGED DRAIN HOSE COMING FROM MY WASHING MACHINE.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$65
WAYNE S.
09/2004
5.0
plumbing
+ -1 more
THEY ARE HARD TO GET A QUICK APPOINTMENT WITH, BUT ARE VERY GOOD WORKERS.
Description of Work: I HAD TO REPLACE THE HOT WATER TANK AND LEAKY KITCHEN FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
SANDY R.
09/2004
5.0
plumbing, drain cleaning
+ 0 more
THEY WERE AT THE HOUSE WITHIN THE HOUR. THEY ARE A VERY GOOD COMPANY WITH GREAT PRICES.
Description of Work: THEY DID SOME PLUMBING AND A SEWER CLEANOUT. THEY CLEANED OUT THE LINE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
MONICA E.
09/2004
5.0
drain cleaning
+ -1 more
I WILL CALL THEM AGAIN IF NEEDED.
Description of Work: THEY CLEARED DRAINAGE FROM THE SINK AND REPLACED A FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
david K.
08/2004
4.0
heating & air conditioning/hvac
+ -1 more
DID NOT ARRIVE DURING DESIGNATED TIMES. GENERALLY GOOD AT DIAGNOSING PROBLEM. TECHNICIAN WAS NEAT AND CLEAN.
Description of Work: REPLACED MOTOR ON AIR CONDITIONER.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$35
DIANA R.
08/2004
5.0
drain cleaning
+ -1 more
THE MAN WAS REALLY CONSIDERATE AND KNEW WHAT HE WAS DOING. I GOT HIM THROUGH A HOME WARRANTY COMPANY.
Description of Work: CLEANED OUT DRAINS TO ONE BATHROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$35
STEPHEN S.
08/2004
5.0
drain cleaning
+ -1 more
LOWEST PRICE; PROMPT SERVICE.
Description of Work: ROOTER SERVICE FOR SLOW TOILET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
david K.
08/2004
5.0
plumbing
+ -1 more
TOOK TIME TO DO GOOD JOB.
Description of Work: TOILET SEAL REPLACEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
08/2004
5.0
plumbing
+ -1 more
ARRIVED PROMPTLY AND COMPLETED THE WORK QUICKLY WITH MINIMAL DISRUPTION IN MY HOME. REPLACED THE DRAIN AT NO CHARGE.
Description of Work: REPLACED GARBAGE DISPOSAL.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WANDA P.
07/2004
5.0
plumbing
+ -1 more
THEY WERE QUICK AND CLEANED UP THE ASSOCIATED MESS. THEY WERE IN AND OUT EXTREMELY FAST. GOOD EXPERIENCE, NO PROBLEMS, AND WOULD HIRE AGAIN.
Description of Work: THEY CLEARED A STOPPAGE IN THE KITCHEN SINK AT THE DISPOSAL LEVEL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ROB S.
07/2004
5.0
plumbing
+ -1 more
THEY ARE POLITE AND PUNCTUAL. DO A FAST AND EFFICIENT JOB. PRETTY STRAIGHT FORWARD WORK AND THEY GET IT DONE WITH A MINIMUM OF FUSS AND DON'T LEAVE ANY MESS BEHIND.
Description of Work: THEY COME OUT UNDER OUR HOME WARRANTY TO DO PLUMBING REPAIRS. THEY TYPICALLY HAVE UNBLOCKED DRAINS FOR US.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning
FAQ
ALL STATE ARIZONA PLUMBING & ROOTER SERVICE is currently rated 4.6 overall out of 5.
No, ALL STATE ARIZONA PLUMBING & ROOTER SERVICE does not offer free project estimates.
No, ALL STATE ARIZONA PLUMBING & ROOTER SERVICE does not offer eco-friendly accreditations.
No, ALL STATE ARIZONA PLUMBING & ROOTER SERVICE does not offer a senior discount.
No, ALL STATE ARIZONA PLUMBING & ROOTER SERVICE does not offer emergency services.
No, ALL STATE ARIZONA PLUMBING & ROOTER SERVICE does not offer warranties.