Lawson Family Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Lawson Family Plumbing is an experienced family plumbing company that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, forthcoming service and a 100% guarantee on all estimates quoted, all products used, and all work performed. With Lawson Family Plumbing, there is no job too large and the work is done right the first time, every time. Plumbing problems can be inconvenient and stressful. Left untreated, small problems can turn in to big, messy problems. Let the professionals at Lawson Family Plumbing keep you from worrying about your plumbing needs. Not only can we handle small problems such as broken garbage disposals and leaky faucets, but we also offer water heater replacements, water heater repair and service, water softener installations, slab leak repairs/reroutes, house repipes and much, much more.

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.

Services we don't offer

irrigation repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 393 reviews

Eric L.
05/2017
4.0
plumbing
  + -1 more
He came out to give an estimate and the price was just way too high.
Description of Work: Install a water line for my fridge

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$652.82

JAMES G M.
05/2017
5.0
plumbing
  + -1 more
No problem. Timely, and no followup required.
Description of Work: Replace faucet and disposal on kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Emily W.
05/2017
1.0
plumbing
  + -1 more
The plumber wouldn't give me a quote on the price to start with. He started to fix the master bathroom shower but didn't finish since it was more difficult than he had anticipated. Instead, he told me that I needed to fix my master bathroom sinks for some other issues even though they worked properly and didn't need to be fixed. He fixed them and charged me for it even though I didn't want them to be fixed. They seemed to charge at least twice as much as any other company. I do NOT recommend using them.
Description of Work: Master bathroom shower was not giving out water.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$800

Response from Lawson Family Plumbing Inc
Hello, I would first like to say how sorry I am to hear about this, and I can assure you if I had known there was an issue it would have been handled immediately. What you have explained is not how we as a whole operate and I can assure you that my technician was completely in the wrong. I would like to resolve this problem with you and make it right. Please also tell me if the shower is still an issue. In our company we have a policy where price is always quoted up front and we also have a 100 percent satisfaction guarantee. I can tell you that I will do what ever it takes to hopefully make you a satisfied customer. I have tried to find your name in our system but unfortunately nothing comes up. Can you please provide me with the address that we did the work at. Thank you, Lawson Family Plumbing

Michael C.
05/2017
5.0
plumbing
  + -1 more
Excellent experience from appointment set-up to plumber interaction to work performed and advice given. Will use again.
Description of Work: Home plumbing inspection. Shower valve/fixture replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

B David C.
05/2017
5.0
plumbing
  + -1 more
They were able to trace the leak back to the shower/tub without removing additional drywall (only the moist drywall in the ceiling drywall in the first-floor laundry room). They determined it to be a lack of caulking around the faucet handles and downspout in the tub.
Description of Work: Determine source of a small leak from the shower/tub in the master bathroom on the second floor finding its way into the ceiling drywall in the first-floor laundry room. Repair the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Monica T.
05/2017
5.0
plumbing
  + -1 more
Excellent technican went beyond my expectations. He installed a part that will eleinibatw future problems.
Description of Work: Plumbing repair in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JEFFREY P H.
05/2017
5.0
water heater repair
  + -1 more
The technician came to the house and diagnosed the problem, said it was a complete gas valve failure. He told me the water heater was still under warranty, call the manufacturer and have them overnight the part. He said there was no charge, glad he could help and he was on his way. I did as he told me, received the part the next day and installed it. Problem solved. Always nice to review an honest and friendly company. Any future problems that require fixing, I'm calling these guys first.
Description of Work: Gas hot water heat stopped working.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yalonda T.
05/2017
3.0
plumbing
  + -1 more
........................................................................................................
Description of Work: ....................................................................

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$250

Elizabeth O.
04/2017
5.0
plumbing
  + -1 more
They were very good. They were responsive and were able to come out soon. They charged by the project versus by the call.
Description of Work: They fixed the aerator issue with the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Tim B.
04/2017
4.0
water softeners
  + -1 more
Good. Plumber showed up late, but called ahead and explained delay.
Description of Work: soft water loop install.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$250

Lori G.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Kenneth was our professional plumber. He listened carefully to what I had to say and then formulated a plan for troubleshooting. He went from one drain to another until he finally cleared the drain. He was professional and courteous! I will call Lawson Family Plumbers again!
Description of Work: I had a clogged master bath drain that we've been dealing with for a long time. We did not know how to approach this problem just that we knew the plumber would have to do some troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mitchel E.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Great all the work done in timely manor
Description of Work: Unclogged drain, re-plumbed kitchen sinks, disposal and dishwasher. also changed defective regulator to improve water pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne I.
03/2017
5.0
plumbing
  + -1 more
I can see why Lawson Family Plumbing Inc. has such high ratings. I'm in the process of selling my house, one item on the inspection list had to be fixed by a licensed plummer. I contacted Lawson Family Plumbing on Thursday and on Friday afternoon someone was at my house. The rep who showed up was Darrell, he was very nice and took care of my issue at a more than fair price. I wouldn't hesitate to use them in the future.
Description of Work: Needed to have a gas line capped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T M.
03/2017
5.0
plumbing
  + -1 more
David was courteous and efficient. After the repair was completed, Lawson called me up to see if I was pleased with the service. The extra bit of follow up was greatly appreciated by me.
Description of Work: Prior to selling a house, the home inspector indicated that there was a leak in a jetted tub. It was very difficult to find and multiple people denied that there was a leak. David came out and spent a great deal of time with a camera investigating a possible source of the leak. When the camera did not provide any evidence, he used his initiative to stick a pole in the service port with a rag on the end on which proved that there was water leaking somewhere. The inspector indicated that we needed to pull the entire tub. David saved me thousands of dollars by removing a small panel on the side of the tub where he thought the leak was located and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet F.
03/2017
5.0
plumbing
  + -1 more
They are better than “A”. They are very, very good.
Description of Work: I used Lawson Family Plumbing of Mesa. I use them quite frequently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean M.
03/2017
5.0
plumbing
  + -1 more
Did research on my own on top rated garbage disposals and the team at Lawson did an outstanding job working with me to locate and install a disposal that met my needs. They were in constant telephone contact with me on what they found and we discussed the options and jointly made a decision on the best unit. Really appreciated the effort! Was on time to the stated install and everything is working fine! Thank you.
Description of Work: Had to replace a leaking garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Molly S.
03/2017
5.0
plumbing, drain pipe
  + 0 more
They send out professional technicians who are punctual and polite and explain things clearly. Their prices are very competitive.
Description of Work: I am a realtor and have Lawson Family Plumbing out with three different buyers to evaluate and give estimates on replacing PBC piping and cast iron sewer pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott N.
02/2017
5.0
plumbing
  + -1 more
They did a great job! Work was done in less time than expected and for lower than quoted price.
Description of Work: Repaired Toilet Flange

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Excellent! Technician showed up earlier than promised and promptly made repair. Price was fair and there was no attempt to upsell other products/repairs. I will definitely hire them again.
Description of Work: Had to replace supply line and valve for water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicholas G.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Very well. Technician was ready by the start of time window. Technician was friendly, very transparent about the problem and the work was done quickly.
Description of Work: Water heater was not working. One of the heating elements was completely calcified

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Cheryl R.
01/2017
4.0
plumbing
  + -1 more
The installation was very good even with the challenges the plumber had, given the house was built in the 60's with block walls, etc. The only thing is when he turned the water back on, he only turned it on half way and we had to go out and turn it on all the way after we realized we had low water pressure. There were no leaks or anything.
Description of Work: A refrigerator line installed so we could hook up an icemaker

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Raymond M.
01/2017
5.0
plumbing
  + -1 more
Tony, Lawson plumber, called earlier than expected to see if he could come early. I was available so I said sure. Tony cleaned up the area and after seeing what was there I was sure I could replace the flange myself. Tony wanted to bolt the flange down to make it more secure but that would entail a lot more work. I told Tony we were going to remodel this bathroom in 6 months or so and he gave the option of his recommended fix or the basic fix that I could do. I chose the easier, short term fix and have Lawson back out for the remodel. Tony said no work, no charge.
Description of Work: I called then out for a leaky toilet at the base. I am handy and was going to fix this my self but after removing the toilet and seeing a rusted mess that I was unfamiliar with I called Lawson Family Plumbing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley P.
01/2017
5.0
water heater repair, plumbing
  + 0 more
My old water heater leaked and made a mess. I would give Blake an A++++++++. Blake is very knowledgeable and was honest and kind about the price. He cares about his customers and her even put a metal tin under the water heater just in case I had any more leaking problems, so there wouldn't be a huge mess. He is kind, understanding, and very compassionate toward his customers. He is a kind and beautiful soul that makes the world a better place.
Description of Work: They installed a new water heater for me after my old one leaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,295

Cheryl R.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Lawson Family Plumbing came and installed a gas water heater for us. They sent technician Jason K, and he was on time, efficient and capable. We really felt like we were in good hands, he cleaned up after he finished and they charged us 1043.00 with a special coupon we got off Angies List. Reliable Company!
Description of Work: Replaced Gas Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,043

Linda M.
01/2017
5.0
plumbing
  + -1 more
they were prompt and did a great job.
Description of Work: repaired toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
272014
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
04/30/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Coolers

FAQ

Lawson Family Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Lawson Family Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Lawson Family Plumbing Inc offers free project estimates.
Yes, Lawson Family Plumbing Inc offers eco-friendly accreditations.
Yes, Lawson Family Plumbing Inc offers a 5% senior discount.
Yes, Lawson Family Plumbing Inc offers emergency services.
Yes, Lawson Family Plumbing Inc offers warranties.
Lawson Family Plumbing Inc offers the following services: Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.
irrigation repair

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM