DON'T EVER USE THIS COMPANY!!!!!!!!!!!! Was the worst experience I have ever had. Ok.... let me explain. After speaking with Shawn (the sales rep) I decided to go with this company ( I looked online and it had some great reviews) After explaining in detail everything I had, Shawn quoted me $1450 for the move.... door to door. The day before my move I get a phone call saying "Sorry.... we are charging you an extra $500 for the move (and this is for real).... "because we didn't realize how far it was....." Sadly I'm not kidding.... less then 24 hours before I was supposed to move (already had a ticket to fly there the next day) what was I supposed to do.... so I agreed. I was told that the movers would be there around 8am.So, the next day I'm up and ready..... and I waited..... and waited.... and waited. I called and finally (after about 3 hrs) got a hold of someone with the company.... they said there was delays and that he would definitely be there by 6pm.... ok.... frustrating but not a huge deal..... ready for this??? The mover showed up at the house at MIDNIGHT!!!!!!!!!! (because doesn't everyone move out in the middle of the night??) Then.... the driver tells me that it will be $3000 to take everything. (this is every piece that Shawn had quoted me the $1450 for.... nothing more) I finally got it down to $2050.... and had to leave behind my bed, couch... and pretty much all of my furniture..... AND try to find somewhere to put them since I was leaving early in the morning for my flight and everything had to be out of the apartment. (The driver informed me that Shawn had a history of doing this to people.) Since I had no other options at this point.... I had to agree to whatever they threw at me.... Ok..... so after signing all of the papers the driver explained to me that my stuff would be taken to Denver and put in a storage unit until they were able to load it onto a truck and bring it to Buffalo, he said they had up to 21 days to have it to me. I waited.... waited .... waited...... my Jeep (which I also had delivered to me by a different company) showed up in a week..... still no truck..... I called, and could not get anyone to even call me back.... I left messaged for "managers" and not one person called me back. I finally received a call from the driver a month from the day I moved...... he said they would be there the next day and to "have the money ready before they unload" When I received my belongings.... EVERY box that I labeled "fragile" was crushed ..... DON'T EVER USE THIS COMPANY!!!!!!!!!!!
Description of Work: This "Company" was supposed to pick up all of my belongings and transport it from Leadville, CO to Buffalo, NY
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FAQ
ALL USA MOVING & STORAGE is currently rated 1 overall out of 5.
No, ALL USA MOVING & STORAGE does not offer free project estimates.
No, ALL USA MOVING & STORAGE does not offer eco-friendly accreditations.
No, ALL USA MOVING & STORAGE does not offer a senior discount.
No, ALL USA MOVING & STORAGE does not offer emergency services.
No, ALL USA MOVING & STORAGE does not offer warranties.