Founded 1994 • With Angi since July 2006
Angi Certified
Service Provider Response
Thank you so much! Enjoy your new home!Service Provider Response
Yes ma’am you received an hour of Free for not being forthright on the phone about what actually needed to be moved. You stated on the phone you needed Living room, dining room and 1 bedroom to moved to garage for remodel. Upon arrival we moved one bedroom to garage and another bedroom back into the one we just emptied. After the bedroom swap I informed you it was going to take longer since you added work and you said take it or leave it? So yes ma’am you received 1 hour FREE MOVING! I’m not doing a 4hr job to get paid for 2hrs. Have a nice day!Service Provider Response
Thank you sir!Service Provider Response
Yes ma'am your sofa would not fit through the door assembled. like I said that day I'm not in the business to buy your used Furniture. I know you said just cram it through the door but that's not how we move stuff. And yes we didn't move your piano because you wanted it to go down a flight of stairs inside the home and like I said I had 2 crews out of town that day. I'm sorry I didn't risk hurting my guys, my self or your new home. Again that's not how we move furniture. As far as everything you stated I'm pretty sure you have us confused with another company? You never called me and expressed any of the concerns you speak of now? And yes it took way longer than it should have considering we had to wipe every single peice of furniture off before we padded it cause like you said you quit cleaning a month ago cause you were moving. I haven't seen that much cat hair in all the 20 years of moving! I'm truly sorry your move had a couple hick ups. It's funny how you Tipped my guys well but are on here with complaints? If my guy should've left when the saw the mess you live in. Thanks again RyanService Provider Response
Sounds about right!? As per my conversation with your husband I stressed the importance of having Moving Pads to cover your furniture with( I said to have 10-12 dozen, 120-140 pads) you had 4 dozen maybe? Which for whatever reason of cost for rental or what? I also stressed the importance of Tie rope which I would need atleast 200 foot of and for what ever reason you didn't have/BUY enough? You had about 75 foot which I told you guys was not enough before I started loading your truck and you said to load anyway. I don't recall damaging anything in your home and be sure if I did I would let you know and repair or deduct damage from our bill that day right then right there! You never spoke a word of any of these issues you now speak of? The guys said thanks for the $20 tip! And as soon as funds are available please mail me a GOOD CHECK for $450.00 for loading your house for you. Unfortunately we are not a non-profit company? Your move cost you $60 and cost me $350+ in labor/fuel/insurance/etc. Sorry to hear but exactly what I told you would happen with out the proper padding and tie-ropes to secure all items. Ryan Owner All The Right Moves.