National Express Inc

Their bill has National Express Inc and their emails have Interstate Relocations. The estimate was $2700. I spoke with Lisa. We did an inventory. They gave us the estimate. I gave a move date of June 14. They ended up asking if they could do it 2 days early, with 24 hrs notice. They told it 420 miles. They gave a volume of 10,000lbs. They gave us liability of 58 thousand dollars. They charged $1300 more. The truck they sent was too small. We had to rent a truck and pack the rest ourselves. It was frustrating. They showed up early. They were nice and courteous. When we got to the point where our quote ended, they kept loading. At the end they said it would be $2000 more. It was the end of the day and we were not able to unload. We called Adam and he was rude, unapologetic, and not willing to work with us. They were supposed to deliver the next day. We rushed to get it done because they had to get it done by the next day. We got to Birmingham and they didn't deliver for four days. We called Adam and he was very rude and unapologetic. He continued to give excuses. They didn't care about our problems. They were not willing to work with us, even though we had to pay Uhaul $1000. When we got the goods, the insurance was not accurate. They tore our bed. They only wanted to give us $10. To fix a $2000 mattress. Other things were damaged and they only wanted to give 5 cents per item. It was a complete nightmare.