Elliott Irrigation Company Inc

Perfect. Punctual, knowledgeable and a pleasure to work with

It went well.

Went very well. They were fast and punctual and seemed to know what they were doing. Minor glitch: they initially tried to repair one solenoid, but that didn't work, so they had to replace after all. But they really didn't pad the bill for that and it didn't take them long. We'll see if it's all still working next month, but for now I am very pleased.

Will Not work in Trussville

They only had one guy and he was sick a lot. Hire some more help they do a good job when they do come, but not that reliable.

Never returned my call

EXCELLENT! I feel like Mr. Elliott was honest about what was needed. Another company could have sold me the hardware - valves, sprinklers, etc. and charged me the labor to "fix" it even the zone itself was fine. I know I'm not the only one who has paid for car repairs that weren't needed or even not even done.

Dwight, the owner, showed up with a young helper, they inspected and tested the system. The Hunter products they used ranged in price on a google search from 7.38-20. when they finished Dwight said he had no idea how much the bill would be. And I said, "really? the owner has no idea?" I didn't say it to his face, comment after the fact. When the bill arrived two days later I was floored. I had used them several times before, and going through the system and replacing a couple of heads ran 100-200 dollars.

Dwight Elliot and his crew are fantastic. No BS and he doesn't oversell the job! I have no doubt that if he didn't know how to fix a problem, he would just say so. Fortunately for me, he knows what he's doing and it didn't cost an arm and a leg.
Very friendly and polite. WILL hire again for sure.

unknown

Quick, professional and courteous.  From the staff in the office to the owner.

Well.

unknown

It went fine until I found out how much the bill was going to be. In my opinion, $600.00 is excessive for the amount of work done.

Elliot was timely on the appointment and the technician was able to go through all the items I asked him to do. He even suggested I DIDN'T do one of the things because it wasn't needed. He could have just did it, charged me and moved on. I tried several other sprinkler companies with little luck. Elliot's price was a little higher than expected but the bottom line is they resolved the issues. From everything I have read, if it isn't right, they will make sure it is.

I will use them again if any new issues come up.

unknown

Fourth sprinkler company I called. First to deliver, called ahead, met appointment, provide professional efficient service.

I called Elliott irrigation because I had used them before and had great results. During the previous service call they were prompt, fixed my problem and called to tell me what the problem had been. So several months later when the system would not come on at all I of course called them. They came to my house, fixed the problem and called to tell me what the problem was--something about tripping the electricity that turned on the system. Because it was such a minor problem ( to them anyway) and did not take but a few minutes of their time-THEY DID NOT EVEN CHARGE ME!! This is a company that will always be on my speed dial!! They could have easily charged me for a service call which would have been justified but being the honest people that they are they chose not to. I applaud them and highly recommend this company!

I tried to use the schedule service button from Angies List, but after not hearing from them for a week, I called. They said they have never received any info from Angie's List and do not make appointments through them. They were appologetic and quickly made an appointment to come out to check the system. Mr. Elliott is very personable and knowledgeable. His crew checked out the entire system and fixed what needed to be repaired in less than 30 minutes. Mr. Elliott said he thought the repairs weren't very costly, then we received a bill for $345 minus a 15% discount from Angie's List. That is costly in my book. But the system is working perfectly.

Elliott Irrigation Co., Inc.'s secretary responded to my message the same day it was left. That is a plus which I greatly appreciate.
Elliott Irrigation Co., Inc. gives great service always. Could not be more please or satisfied. Mr. Elliot and his company stand behind what they do. I would highly recommend Elliott Irrigation Co., Inc. to anyone.

For the initial work, the men came out, checked the entire irrigation system, and made the repairs. The work was done quickly and efficiently. The system box was replaced at that time. All needed materials were on the truck. They also came back out to check on a sprinkler head that wasn't working. It was replaced at that time, and at my request, they rechecked the entire system.
I would gladly recommend Eliott Irrigation Company.

They called ahead to let me know they were on the way. They were professional and did an excellent job. The work was time in a timely manner.

Good communications - on time, but $395 for 1 hour.

After their quick response to my phone call, they arrived on time and were very prompt to getting the job done. They diagnosed the problem very quickly and completed the work just as fast.

after checking In to ensure my satisfaction with their work, they adjusted my sprinkler heads and raised the water pressure.

I have used Elliott several times in the past, and they are always courteous and professional and do very good work, and this time was no exception. They arrived promptly, performed the work required, and ONLY the work required (i.e., no and quot;gougingand quot;) and finished the job(s) with a minimum of mess to the yard and they cleaned up all of their ground work. The owner himself even took the time to report exactly what was done after the work, and pointed out any and all issues.