Two Maids & A Mop

"First, let me apologize that we did not live up to your expectations. Our goal is 100% customer satisfaction however we have no record of cleaning for you. If we ever have a complaint or a concern we send someone back out to address any issues that are brought to our attention as soon as possible because we do want complete customer satisfaction.If we did clean for you I would like for you to call us at 274-1000 and I will be more than happy to meet with you and resolve any cleaning issues. I would call you myself but I have no record of cleaning for you or any of your information.I look forward to hearing from you.We thank our customers for all reviews positive or negative...because we strive to be "a maid service worth talking about"."

"Thank you for taking the time to do a review! Thank you for making us a maid service worth talking about!!"

"I sincerely apologize that we did not live up to your standards. If we would have known, we would have been more than happy to come re-clean the floors. If we can be of any further assistance in the future, please do not hesitate to call. We truly want to be "a maid service worth talking about"."

"First, let me apologize that we did not live up to your expectations. Our goal is 100% customer satisfaction. At Two Maids & A Mop, we offer many different services to meet customers needs. Our services range from a Top-to-Bottom deep clean to a simple pay by the hour plan called Design with Time. In this case, the customer was advised to purchase a deep clean because of the nature of the work needed. However, the customer declined the advised service and went with the least expensive option. While we would like to believe that we are miracle workers, we simply are constrained to perform the best service in the amount of time allotted. We thank our customers for all reviews positive or negative...because we strive to be "a maid service worth talking about"."

"We hate that you were dissatisfied. It is our goal to reach 100% satisfaction with every customer. In this case, we contacted the customer to inform them that we would not be able to complete the entire project within the time frame allotted and that we would return the following day. We did return the next day and completed the job. This review was received six months after the service was performed; therefore it was difficult to provide a provide an adequate solution. We would have loved the opportunity to prove our mission statement that we are "a maid service worth talking about"."