About us
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.77 Reviews
Showing 1-7 of 7 reviews
Nikki T.
08/2015
remodeling
+ -1 moreI would not recommend "Serv Slo." They were friendly and likeable but unprofessional. They used my furniture as ladders, my wastebaskets as buckets, left cups and cigarette butts around the house, would be gone for days (once leaving piles of removed carpet on the side of my house to mildew that I had to drag to the curb myself), and just did their work half-heartedly. My house now has disorganized stacks of boxes and walls of peeling wallpaper that look like a scene from a Third World country. We have to wear shoes at all times because they left pieces of tack strips everywhere. "Like it never happened"-- and something much worse did!
Description of Work: My insurance recommended ServPro as one of the companies to help with restoration after my fire. They removed carpet, attempted to remove wallpaper, packed things in boxes, sent curtains and coats to the cleaners, and gutted the kitchen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$5,000
Response from SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley
Amanda C.
07/2015
Unprofessional, and unresponsive.
Description of Work: Had construction crew come give estimate for drywall repairs after a leak. Got estimate in a timely manner. However, contractor said he would start at beginning of May. Called and said to pick out paint chips and he would call me next week with update. He never called. I called him 3 times with no response. It is now July and I never heard back from them. Very frustrated! Would not recommend to anyone!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
JAMES S.
04/2013
The work performed was below average. They sloppily cleaned and put everything in boxes but would not return anything that was cleaned. Numerous items were removed from the premises and not returned or reported as being so. Workers told me the items had to be removed because they couldn't be properly cleaned, but the items never made it on a list to my insurance company. I believe this is called "THEFT"! Seek elsewhere for a cleaning crew after your fire or water damage!
Description of Work: Cleaning of property after a fire.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$5,000
Response from SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley
Kathy P.
05/2012
ServPro arrived timely and immediately went to work. They completed the job in less time than initially anticipated. The workers were friendly and efficient.
Description of Work: The outside wall where the chimney is had been damaged by water leaking in. ServPro tore out old paneling and replaced the wall then painted it to match the rest of the room.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
William L.
02/2012
Good.
Description of Work: We had a water leak. They dried it out and are doing all of the repair work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Linda T.
04/2011
SERVPRO paid attention to detail. They came on time. They were thorough and went above and beyond what is expected.
Description of Work: SERVPRO cleaned out our septic tank for us through the walls of our bathroom.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,240
Margaret H.
10/2010
remodeling
+ -1 moregreat
Description of Work: company came to my house to examine mold in closets and provided advice on remediation. There was no charge for the advice.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
7 Poverty Ln, Nitro, WV 25143
SERVPRONorthKanawhaValley.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley does not offer free project estimates.
Yes, SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley offers eco-friendly accreditations.
No, SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley does not offer a senior discount.
Yes, SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley offers emergency services.
Yes, SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley offers warranties.
SERVPRO of N Kanawha Valley SERVPRO ofTeays Valley offers the following services: Fire & Water Damage Resoration, Mold Mitigation, General Remodeling
Contact information
7 Poverty Ln, Nitro, WV 25143
SERVPRONorthKanawhaValley.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed