Blackwell Property Management is a full-service property management company that oversees and controls all aspects of the rental and oversight of homes and commercial spaces. Blackwell runs the whole process, from advertising and showing, to running background on applicants, collecting rents and overseeing the day-to-day maintenance of assets. The object of their job is as it should be: the owner should simply get a check at the end of the month- never a headache.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Rental property management, sales and purchasing assistance- specializing in investment properties, distressed/high-value transactions, real estate sales, investment properties.
Our experience with Blackwell has been subpar at best. In the 2 years we have been leasing from them (the same property) we have had to deal with the following: - Interior of house was filthy/not cleaned upon move-in (including items left behind by owner) - Exterior of house had trash lumber, plastic, insulation strewn about the yard - Air Conditioning unit broken upon move-in. HVAC system installed. - Washer/Dryer hookup needed to be added (as per advertised listing, was supposed to be included) - Master bathroom leak that ruined portion of living room floor - resulting in replacement - Fighting to have driveway re-rocked due to hazardous conditions during snow/rain (despite having 4WD vehicles) - Front & Back door frames rotting & being replaced - Roof needed to be replaced - Still waiting (since move-in) for an outside water source to be added as the property is in a heavily wooded area and we need to pressure wash the house/deck/stairs/dock for safety I'm not sure if this is a company-wide issue but every single one of these instances, weeks were wasted with having Blackwell go back and forth with the owner who penny-pinches every single thing. Meanwhile, that left us living in an overpriced dump. Despite all these issues, the owner has refused to lower our rent or pay us for any inconvenience (i.e. having to take off work for maintenance appointments). I realize this is out of Blackwell's hands but they should have never allowed tenants to rent this property. Now - the straw that broke the camel's back. Our main breaker to the house has fried and needs to be replaced. This started to cause issues 1/23 with the first electrician coming out on 1/26. On 1/29 the power would not stay on and the electrician said we are lucky that the whole breaker had not caught on fire. We have two dogs, who have needed to be boarded and we are staying at friends' houses out of state. It's now 2/2 with no date as to when this will be fixed "due to the storm". Once again we have been left out in the cold (literally) due to Blackwell's inability to properly inspect the livability of this property before renting it out.
Description of Work: Leasing Agent
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Contact information
115 West Washington Street, Charles Town, WV 25414
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Service Categories
Property Management,
Real Estate Agents
FAQ
Blackwell Property Management, LLC is currently rated 2 overall out of 5.
Blackwell Property Management, LLC accepts the following forms of payment: Check,Financing Available