D & D Automotive Repair

Go Somewhere ELSE!!! Not for German cars, they replaced a wheel bearing and returned the car with a brake light problem, they noted it and instead of saying they can fix it or what to do to fix it, they just said your pads look fine here are your keys and pay THE SAME PRICE AS THE DEALERSHIP, now I have an issue that still needs to be resolved. Why would I come here if it isn't supposed to be less than the 200 an hr labor the dealer charges me and I still have to go get it resolved and pay more money. With the dealer I get top service, I know its certified work, and they don't let me go out the door till I am happy with everything they have done. If they resolve the issue I will fix the review but until then I would avoid this shop.

Easy to set up appointment. Inspected my vehicle, and made recommendations for upcoming service. Friendly folks, great service, and they answer all your questions honestly.

Although I haven?t gotten anything done yet the fact that they deticated time and essentially money to thoroughly look at my vehicle and explain to me in a way that I could understand and looked everything over efficiently and effectively. I felt as if I belonged there I wasn?t just another client to them. I was welcome as an individual. Whether I decide to invest money in this vehicle or junk it and get another I will absolutely be back. They provide an all around service. 100%. I will refer any and everyone to D&D Automotive Repair.

They were extremely professional and courteous. They gave me a written record of the services done and recommendations for future wore needed; however the were kind enough to prioritize the work needed so I knew what was the most urgent for safety. I also received an email of the recommendations and work done. I recommended them to family members who are now receiving service from them.

They've been my mechanic for 12 years, so they're great. I don't really know how they compare to other places, but I trust them. Several years ago when they had done some work on rotors perhaps. Something about the alignment that had done caused what they had done to not work very well. They grounded the rotors for me and didn't charge me. They're prompt, really nice and give me good information. They also give me choices, and they also tell me if I should not fix something. For instance the cable on my minivan that pulls the door back. When I talked to Steve, he found out all the information for me, but let me know ahead of time that it's the one thing the manufacturer doesn't do very well and I should expect it to be expensive and I should decide whether or not it was important to me. He was right, it was expensive and I decided not to do it and he validated my decision. It was like a $2,000 fix for something with the convenience. They said they could do it, and they'd order the parts and if I didn't want to do it, it was also a smart move. On the price, I don't know how it compares, but since I trust them I'd go there anyway.

Great! All done in 24 hours. Will be back for next service needed!!

great..no problems.....he is proud to be a part of Angie' list and takes pride in the awards he's won.

Previously car had no power. It is back to being a zippy car!

**OUTSTANDING EXPERIENCE** - A bright light on a dark day! Not sure where to begin as my transmission went out after 140,000 miles on my 2001 Chevy Suburban. It takes your breath away like a heart attack and you become very vulnerable with the fear of deception clouding your thought process. So I turned to Angie's List (had to renew subscription) and was able to find the answer I needed for catastrophic failure. D & D Automotive Repair. I knew the brakes were bad and had suspicions about the transmission because of noises and limited performance. But, when life intersects with reality, it became decision time. I was able to get the truck there (limping) and Dave (the owner) gave me a ride home. Steve is the point man and my main contact that lead me thru the ordeal and decision process with all my options. Great follow up and communication so there were no surprises for me as we walked down this road of the unknown. I picked up the truck last Friday after only a week of being in the shop and it drives like new. Smooth shifting, no noises, solid brakes, and repaired fan switch. I would recommend this company for many reasons and more than just the repairs that they completed. The communications, the options for repair, the follow up, attention to detail, and overall pride sets them apart from most service businesses you find today. The pricing was comparable to the other providers I reviewed in the area, but the service is what stood out for my experience. So, in summary, for all jobs big or small (oil change) I have found a new friend. A friend is someone you can trust! Rest assured that your vehicle and soul will be cared for in the business of maintaining your car or truck. Scott A.

Combustible material in the radiator fluid led to an initial diagnosis of a leaky head gasket which is quite an expensive repair. I told Dave, the owner of the shop, to go ahead and do the job. Dave, did not feel completely comfortable with the blown head gasket diagnosis. On his own initiative he contacted a Honda tech from Illinois who was able to come to Dave's shop. They worked on the weekend to ascertain the exact problem. The problem turned out to be something quite unusual and much less expensive to fix. I have never before dealt with an auto repair shop where they sincerely want to do the right thing and will go the extra mile to do so. The level of service provided by D&D was so refreshing. In the future D&D will get all of my maintenance and repair business.