At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.
They are professional. The painter who came out was a bright young kid. I think he had the right attitude. He was a very hard worker it was a pleasure to work with him. They were on time as well.
Description of Work: They painted the exterior of our home. They have provided interior paint work in the past.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim W.
06/2012
1.0
interior painters
+ -1 more
They had to send a repair painter out after they painted and he was not even able to fix the work because it was so bad. They told us after the work a supervisor would walk through with us which they did and we showed him. He told us he would come on a Saturday and he did not show up because he had softball practice. They tried to fix it and we have two shades of paint in our kitchen because they waited so long. I would not recommend them. They had the audacity to ask us if they could put a sign in our yard advertising them for a $25.00 check if we allowed them to do so.
Description of Work: This was for interior painting of our whole house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Shellan C.
06/2012
5.0
interior painters
+ -1 more
Everything was fine. The work and the courteousness of the workers was good as well.
Description of Work: They painted the main lobby of our home and hallways. They painted the kitchen as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Alice P.
06/2012
4.0
house painters
+ -1 more
I think they were very professional. They gave us the correct information about the products to use. The priced seemed just a little bit high.
Description of Work: This was an estimate for exterior painting.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Mark P.
06/2012
4.0
house painters, interior painters
+ 0 more
It worked out very well. The guys were timely. Half way through we decided to do a second a coat and there was no problem. They got that into the schedule.
Description of Work: They did interior painting and exterior.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
P S.
06/2012
5.0
house painters
+ -1 more
They did a fine job. They were very clean. They came back as one of the windows had paint on it that they cleaned. A year after that they came back for warranty work. We would use them again.
Description of Work: They stained the outside of our home which is cedar. They painted the trim and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mike C.
06/2012
5.0
house painters
+ -1 more
They did a great job. They were very neat and cleaned up after themselves.
Description of Work: They painted the whole exterior of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne U.
06/2012
1.0
interior painters
+ -1 more
We were not impressed with the service. It was sloppy work that they had done. They missed some spots and we found paint drips on the woodwork.
Description of Work: This was for interior painting.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Sally W.
06/2012
5.0
house painters
+ -1 more
They did a great job. We have used them twice.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Stefani L.
06/2012
4.0
interior painters
+ -1 more
The work turned out fair. The crew came in and painted. They offered me such a low bid and the subcontractors stopped working part of the way through. They did come in and finish the work and do extra but it was a little bit of a hassle.
Description of Work: They painted ceilings, walls, and woodwork. They painted cabinets as well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MRS GLORIA M F.
06/2012
5.0
house painters, pressure washing
+ 0 more
They did an excellent job. They came back last year as a follow up to make sure there were no problems. They called this year to remind me that the 2 year warranty was up and to let them know of any issues. They did a beautiful job and there have been no issues. They protected all the plants and windows with plastic. I would highly recommend them.
Description of Work: They painted the outside of my home. They power washed my home as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maja G.
06/2012
5.0
house painters
+ -1 more
The service was good. I was pleased with them. About every 6 years we get the house painted and we would use them again.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kathleen Z.
06/2012
3.0
interior painters
+ -1 more
In general it was not to bad. We noticed blotches of paint that splattered over time. They use larger rollers that caused that. They did not follow up on problems. I have been trying to remove the splattered paint and cannot get it to budge. They did not cover items very well. They were supposed to paint all the rooms in the house but we decided not to have them do them all as there was a lot of stuff in a couple of the rooms. They were very nice people.
Description of Work: This was for interior painting.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Cynthia S.
06/2012
4.0
house painters
+ -1 more
They did a good job. They were reasonably priced. I wish the main office would have been more in touch. The guys who came in an painted did do a good job. The guy who sold the job told me they would get by with one coat. The design consultant who came out said it would need two coats. They only did one coat and their was a charge of two coats at the end on the invoice.
Description of Work: They painted exterior trim work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BLAKE S.
06/2012
5.0
house painters
+ -1 more
The service was good. They were cooperative. My wife spent a lot of time doing paint matching with them. They were pretty customer oriented. The quality compared to the price was good.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine W.
06/2012
4.0
house painters
+ -1 more
The service was good. I thought they were fine. The rate was competitive.
Description of Work: This was for the entire exterior of a home.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Jim F.
06/2012
5.0
house painters
+ -1 more
They did a very good job. The price was reasonable. It was very professional. They did the job quickly and we were very satisfied with the work.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug H.
06/2012
5.0
house painters
+ -1 more
The service was very good. They were very professional and polite.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
B- G.
08/2011
2.0
interior painters
+ -1 more
We used them in October 2010. We didn't exactly care for them because it was poor quality and poor workmanship. They already went through the paper work that wasn't done. They did an outside door frame and shutters around. The initial supervisor or the salesperson was great and very responsive but the execution of the project was not.
Description of Work: CertaPro Painters of Brookfield did basic exterior painting.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$1,000
mathew G.
08/2011
5.0
interior painters
+ -1 more
Their quote was good. They had an interior designer that could come out and help with colors and that was part of their price. They did what they said they would do. I liked their professionalism. If needed, I would use them again in the future too.
Description of Work: CertaPro Painters of Brookfield did interior painting for us in March of this year. They painted 2 rooms, a hallway, and ceiling.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Mike R.
07/2011
1.0
house painters
+ -1 more
Eric came out and sent us a quote in a timely manner. After that, there was a total breakdown in communication. We left no fewer than 8 messages with various indiviuduals, wanting to know when and if they were coming out. We requested that they call us before coming so that we could unlock our gate and put our dog inside, but they did not. They made various incorrect assumptions of what they thought we wanted without responding to any of our calls. I finally reached someone and after we mentioned how frustrating it all was, they said they no longer wanted to do the job.
Description of Work: They were to paint the exterior of our home.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CertaPro Painters® of Waukesha County
Our apologies to the members as they are continuing to put full blame on our company. We provided the customer with an extremely detailed proposal that even included a power point presentation of what was included and what was excluded since the areas to be painted were very detailed and scattered around the house. We figured this would help the painters have a better understanding of the scope of the work. Unfortunately, when the painter arrived, the customer immediately started questioning the scope of the work that was agreed upon and making changes, trying to get more work done for the same price. Phone calls were made by the customers and to the best of our knowledge were all returned within a timely manner. The member even called Eric--their sales rep-- twice one of the mornings on two different phone numbers asking the same question not realizing that the same person was answering the phone. After complete frustration on the part of the painters and the sales rep, the owner of the company spoke directly with the member. The owner offered to come out in person and make sure everyone was on the same page, offered to be available by phone during the project and offered to be present at the final inspection. The customer demanded that the owner be on site during the entire project. The Owner apologized and said that he would not be able to do that as he had other appointments already set with other customers. The member said he would discuss the offer with his wife and get back to us--their final decision was to pass on having CertaPro do the work. We would have to imagine that the member has made this posting because he is struggling to find a company that will show up, give a detailed proposal, and follow through on their promises. CertaPro Painters would still be more than willing to revisit the offer made by the owner. We would be more than happy to reset the expectations of the work and follow through on the promises made in the proposal that was signed by the customer and the company. We would ask that the customer take some ownership for the changes that they continuously made and realize that our efforts were with the goal of getting the job done as agreed upon before the start of the project, and right the first time--the same expectations we have with all of our customers.
Adam B.
07/2011
3.0
house painters
+ -1 more
Decent experience. Great salesman, mediocre delivery. Most Certapro paint teams are SUBCONTRACTORS. They did not have a high standard of work, but a desire to get paid. There were many many delays as they worked around other jobs and weaved them in. not impressed, but satisfied. Steve was great, just wish we had a better crewmen. suzanne picked great colors too.
Description of Work: Exterior paint job full home, hardiplank and cedar.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$4,500
Donald S.
05/2011
5.0
house painters
+ -1 more
The painter was fantastic. He did a beautiful job on it. It was black and white for 38 years. Now, it just looks beautiful. I just brought my wife home back, and she just loves it. The painter worked very much in detail. He kept me up-to-date on everything. He was doing in between the raindrops because I had too much rain here all along. I got calls telling me the out next and everything else about the problem. He took care of the work. He is a contractor and works with CertaPro. He is very professional about the work. He really went through everything. His price was competitive. The price was little higher than expected; but it was worth the money.
Description of Work: CertaPro Painters of Brookfield painted the whole exterior of the house couple of weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Gary S.
01/2011
5.0
house painters
+ -1 more
They were fabulous. It was really good and we were very impressed because we have a lot of fancy landscaping and they worked around it and didn't damage anything. They were very clean. They had to match a siding with a paint that is no longer made and they did it. We were difficult and they were wonderful. They are very thorough, very precise and very clean. They were very timely. We will call them when we need more painting. They actually showed up when they said they would show up.
Description of Work: We used Certapro Painters for exterior painting. We put an addition on and they did the painting.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ralph P.
01/2011
5.0
house painters
+ -1 more
just did a great job and clean up was perfect.
Description of Work: pressure cleaning, caulking all areas, priming, painting the entire exterior
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Pressure Washing,
Deck Maintenance,
Wallpaper Removal,
Roofing,
Drywall,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Heating and Air Conditioning,
Stucco,
Wallpaper
FAQ
CertaPro Painters® of Waukesha County is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 4:00 AM
Tuesday: 8:00 AM - 4:00 AM
Wednesday: 8:00 AM - 4:00 AM
Thursday: 8:00 AM - 4:00 AM
Friday: 8:00 AM - 4:00 AM
CertaPro Painters® of Waukesha County accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Waukesha County offers free project estimates.
Yes, CertaPro Painters® of Waukesha County offers eco-friendly accreditations.
No, CertaPro Painters® of Waukesha County does not offer a senior discount.
No, CertaPro Painters® of Waukesha County does not offer emergency services.
Yes, CertaPro Painters® of Waukesha County offers warranties.
CertaPro Painters® of Waukesha County offers the following services: Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling. Wallpaper Removal.