Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Marathon Restoration

Founded 1999 • With Angi since June 2010

Family Owned and Operated/Local In Business since 1999 Insured and Bonded We will work with your insurance to get YOU the best options for your situation

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
ask for details
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

3.8

(4) Verified Reviews

Showing 1-4 of 4 reviews
Sharon T.
5.0
11/15/2017
.
Description of Work
.
Category
mold removal
Laura T.
5.0
11/14/2016
Dakota and the team were incredibly kind and considerate during this entire process. Discovering a water leak under the floors throughout our entire kitchen and dining room was devastating. Not having it covered under insurance was crushing. They went above and beyond to make sure everything was taken out with care, in attempt to preserve what we could. They gave us an incredible price -it was the most work offered for the least price. But in no way did we feel we gave up any quality of work. They tore out all granite counter tops, had a professional in to do that work for us and saved them! Tore out all lower kitchen cabinets and island, saving them as well. They tore out all flooring and sub floor. They cut out drywall with mold. Drying fans and air scrubbers left in place for a week. Sprayed for mold. They address this job with the seriousness it entails - the safety of our family due to mold was at risk. We have dealt with contractors before, things do not always go this smooth. We are very grateful to this company, which meets people under some of the worst circumstances. There are good people willing to help others at their time of greatest need, not take advantage of them. Thank you.
Description of Work
Complete kitchen tear out, water damaged areas dried out, mold treated.
Category
water damage restoration
Susan L.
4.0
06/01/2016
unknown
Description of Work
Remediated mold is basement. Looks very good. Did a great job clearing out all the old cabinets and junk. Scraped walls, painted walls and floor. Overall looks good. Had a few spots the paint didn't stick; they retouched but came back off again. Took longer than anticipated and had a few small snags
Category
biohazard cleanup
Julie M.
1.0
08/21/2015
Save yourself the hassle and do not hire this company. They are very unprofessional and it was a nightmare dealing with this company. It is over 8 weeks since I had water damage in my basement and it is still not done. I went back and forth with the insurance company and they finally agreed that there was more mitigation to be done. Marathon told me and according to the contract, that they would come every day. They didn't come one day. I called the owner and he told me that they weren't coming that day. When they came the following day, they claimed my phone was disconnected. They then said they had the wrong number. I called them that day to tell them that I would not be home until after 2:30 so they had to know it was not disconnected. They also told me that I told the owner that I would not be in the rest of the day. I asked about caller ID and they said their number was a 1-888 number and they didn't have caller ID. I find hard to believe. It was another day of wasted electricity. First they tell me that the carpet pad needed to be replaced. Later they told me that other companies would come in and tear the basement apart but that they don't do that. So all the other companies are doing it wrong. There were so many red flags with this company that I decided to hire another company for the rebuild. I am so glad I did. The companies told me that there needed to be further mitigation before they could do a rebuild. They told me that the carpet pad needed to be removed, baseboards detached and anti-microbial sprayed. They also found moisture readings of 29%. Two other companies also found high moisture readings. Marathon came to my house and I told him what the other company said and he called me and the other company a liars. He started yelling at me. He stormed out of my house and left. I called him on the phone and he yelled at me and hung up. The owner called and he told me that they were coming to my house and he demanded I have a check ready. They came and I did not answer the door. I contacted an attorney and he said that I have a right to look over the invoice before paying them. I found out from another contractor that I have 30 days from when I received the invoice. I had a company that said they would look over the invoice for me. I called for the invoice and was told that they would drop it off and that I had 30 days to pay. Later the owner calls and says that they are coming to my house to remove the board that had the high moisture level and I should have the check ready. He went on to say that there better not be any shady business. I was afraid so I called the police for harassment. He denied everything and told the policeman that I have 30 days to pay. He was also told not to have any contact with me for 30 days. He continues to call and harass me about having the check ready and that he was going to sue me. The bill was not even due for another 3 weeks. I called the police again and now he wants to work with my insurance. He wants to come and tear out my carpet and pad for free. I had already contracted the job to another company. My insurance company is denying my estimates from rebuild companies because they are for mitigation (what Marathon was suppose to do) and not rebuild. Finally after over 7 weeks the insurance adjuster agrees to meet with me and the contractor. He re-inspects the area and agrees that there is still water damage that still needed to be dealt with. He will not cover the damaged rug or closet door because it was damaged from Marathon. The closet door was just laying against the wall. Luckily the contractor saw it before it fell on someone. I did send this information to the local tv station and according to them Marathon did not deny any of this. He did deny yelling at me and did apologized for the mistakes they made on their end and that they would remove the carpet pad for free. He also claimed that I was refusing to pay the bill. It wasn't even due yet. I call Marathon to remove the carpet pad and now he is saying that he would only remove the carpet because the pad is glued down. He told me that they don't have the right equipment to remove the pad and would have to subcontract out. I was willing to have them contract it out but he wasn't. He also said that he would reimburse my contractor to remove the carpet. He told me the he would have taken out the pad in the beginning but the insurance adjuster would not allow it. The insurance adjuster told me that Marathon assured him that the carpet pad was good and did not have to be replaced. Marathon talked to the adjuster the day after they first came to the house. According to the contractors, the carpet pad should have been removed the first day. The contractor said that it just looks like they just put in fans, air purifiers, etc. They said they charged a lot of money. They did give me a 20% discount. I don't know if it will cover my expenses.
Description of Work
water restoration
Category
water damage restoration

Service Provider Response

We at Marathon take a lot of pride in the work we do and it shows by our thousands of happy customers. Unfortunately, we did everything we could to bring a solution to the situation, including a discount from us and other contractors, and unfortunately, the customer has incorrectly stated what happened in her review as well as her comments related to the other contractors. We offered to do several things for free in exchange for the removal of this review, but none which have succeeded. There is nothing else we can do at this point besides continue to provide excellent service to all of our customers on Angies List.

Phone

Address

2332 N. Sylvania Ave Suite 2

Sturtevant, WI 53177

Other Information

Services offered

We specialize and are certified through the IICRC in the following areas- Water Damage Mold Remediation Fire and Smoke Damage Hoarding Situations/Junk Removal Trauma/Biohazard We take care of small losses and large commercial losses

Services not offered

Carpet Cleaning Mold Testing Air Duct Cleaning Asbestos Removal

Payment options

Check
Visa
MasterCard

FAQ

Marathon Restoration is currently rated 3.8 overall out of 5.

Marathon Restoration is open:

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Marathon Restoration accepts the following forms of payment: Check, Visa, MasterCard

Ask Marathon Restoration for details on free project estimates.

Yes, Marathon Restoration offers eco-friendly accreditations.

No, Marathon Restoration does not offer a senior discount.

Yes, Marathon Restoration offers emergency services.

No, Marathon Restoration does not offer warranties.

Marathon Restoration offers the following services: We specialize and are certified through the IICRC in the following areas- Water Damage Mold Remediation Fire and Smoke Damage Hoarding Situations/Junk Removal Trauma/Biohazard We take care of small losses and large commercial losses

Carpet Cleaning Mold Testing Air Duct Cleaning Asbestos Removal

Other Local Pros In Your Area

TNT Tom's On Call Team

5.0

(4)

Angi Certified

TNT Tom's On Call Team

We specialize in moving & junk removal/ cleaning! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!  

TJ's Hauling Service Inc

Angi Certified

2022 Super Service Award

TJ's Hauling Service Inc

We are a hauling company that offers a variety of different services, will haul away 1 item to as many as you have. For more information please call or visit or website www.tjshaulingservice.com.  

Dumpster Pros LLC

5.0

(5)

Angi Certified

Dumpster Pros LLC

Dumpster rental and junk removal business.