American Air Improvement Resources Inc

The whole process was professional. From the initial call to completion of the project they were clear on what needed to be done and followed through with what they said they would do. They even worked on one small area that they weren't required too. Although no mold was present in the area there had been a little water damage there so they cleaned and sealed it to make sure. Their pricing was in the middle of the estimates I received but I decided to go with them after reading some reviews as well as the professional attitude they exhibited toward the estimate.

They came promptly and inspected some window damage with mold. they tested the air and surface. They sent the samples away for testing and provided an extensive report. It was worth the money for the peace of mind.

James was prompt for both the estimate appointment and the mailed estimate. Misdiagnosed the problem as water damage behind the drywall rather than due to condensation.

The remediation was done satisfactorily, but one of the workers caused a crack in the ceiling in the living room and failed to mention it before they left. When I noticed it and called the office, they were very responsive and sent someone out to repair the crack the next day.

See above

The estimate was good but the work is just beginning.

They responded to my email request promptly and arrived to provide an estimate as we had agreed on. Gene was very knowledgeable about the situation and helped me understand how bad the issue is. I am still deciding on my next course of action but overall a good experience.

Called 3 different companies for an estimate & they were in the middle price wise. They showed up on time the person in charge informed my wife as to what they were going to do & was thorough in his explanation as to what they were going to do & how long it was going to take. He then came back when I got home from work and showed me what he had done & answered questions that I had.

They where very honest.

I think American Air Improvement Resources was overpriced, but they were very, very, good. I wouldn't use them again unless they were willing to negotiate a little bit on their price.

1.5 months after we moved into our new home we noticed a leaking window that had substantial mold growth throughout he entire wall from years of water getting behind the siding. With in days of finding the window mold, we found a leaking tub drain that allowed mold to grow on a 10'x16' section of our basement wall. As an engineer I didn't think it would be difficult to remediate myself. I did my research, built a containment area (even used a HEPA air purifier), purchased the proper respirator, gloves etc and began. About half way through I began feeling nauseous and had enough. I called AAIR and Bob was out to do a free estimate within 48 hours. He was EXTREMELY thorough in his inspection, crawling through tight area's that I wouldn't want to stick my hand through. I received the quote within 48 hours. They're estimate was very competitive compare to the 2 other companies who provided estimates and Bob was much more thorough in his inspection. AAIR's crew of 3 showed up on time and got to work immediately. They set up the proper containment in both area's and completed the work the same day. All 3 were friendly, paid attention to detail, respectful and thorough. After they completed and cleaned up, they took me through and explained what they did and why it was done. Hopefully I won't have any future mold issues but if I do, Bob and AAIR will be the only company I call.

We were quite pleased with the work that AIR performed for us.The initial assessment was conducted quite professionally with Jason pointing out several areas that had not been anticipated. He was right on.the scheduler was very helpful when we needed to change dates. The remediation crew was neat, clean, and workmanlike, going above and beyond the quoted work.the crew chief, Jeff, was especially impressive,, displaying a broad range of remediation techniques. The work ethic of the entire team was. Impressive. We would definitely use their services in the future.

It was a horrible experience to which I am out $4408.00 plus furniture and belongings I threw away because I believed it was contaminated with spores. I had several emergency room visit bills because of breathing issues. Half of my fish are dead and the air quality of my home is unacceptable to me.While this company has a 15 year warranty, I do not trust them as they do not seem to utilize cautious measures for mold removal or their clients health nor do they follow the guidelines of the National Association of Mold Professionals they promote on their website. Update 7-6-2012 In response to Mr. Richards post: 1. I did 'ask' his 17 year old crew member for the paint brush because he had no idea how to use it and I showed him how since the other crew member was not going to. Also 'I' supplied the brush because they had none. My time is valuable too. 2. I have had another mold expert examine and run tests in my home and no other mold can be located. Therefore I must conclude that spores kept repopulating. 3. Mr. Richards did not share with me that he ran air quality tests in my home until our conversation at the end of June. His tests do not indicate any values for Aspergillus/Penicillum or Stachbotrys, however my tests show highly increased levels. 4. Part of the service I paid for listed that numerous boxes and items would be disinfected and removed from the basement into my garage however 'I' had done this before his crew came over. I was still charged for this service. 5. Bob states that clients are not allowed in the home while cleaning is being performed. I was in and out numerous times to check their work and offer them beverages and to remind them to clean the back hallway which they did not do. 6. I have NEVER called Mr. Richards a liar as he claims, but rather have pointed out discrepancies in what he claims is or is not done against what actually occured at my home during the cleaning process. 7. I initially gave his company A rating for promptness because the staff were on time and they did work hard. But they did also make comments to the effect that 'you have so much stuff' while cleaning which I disregarded. 8. I asked Mr. Richards why my basement is now yellow when the paint was white. He has no idea. In summary, it was extremely difficult to have a conversation with Mr. Richards because he was very defensive and all he cares about is his 'reputation' and that I called him a liar. As a result, Mr. Richards refuses to honor the 15 year warranty, nor will he refund me any of my money even though I had offered a partial settlement. He replied that would rather spend another $2000.00 to go to court. I never implied legal action, but that was the threat Mr. Richards made to me. He DID NOT make any attempt to resolve this issue, period. I am out $4880.00 and loss of furnishings and clothing and my fish. UPDATE: 7-16-12 While starting to reorganize my basement items, I discovered the cause of the continuing mold spores. I had taken pictures of my basement on 3/25/12 prior to the cleaning. There were numerous shelving units that have particle boards. The crew placed items on these shelves while they cleaned my basement and while doing so broke one of my aquariums BUT more importantly, they did NOT clean these shelves before putting items on them. I have pictures to prove this. While Mr. Richards may be an honest person, perhaps some members of his crew have other intentions. Final Note: 12-3-2012 Bottom line is that HIS crew FAILED to clean the BOTTOMS of the shelving units which continued to recontaminate my entire house via his powerful filters. And YOU Mr. Richards would not even return to my home to view all of the contaminated boards after you read my review AND seen all of the photo's of the boards covered in mold. You made NO attempt to resolve this other than state you'd prefer to go to court, Your stubborn PRIDE cost me thousands of dollars from INADEQUATE mold remediation, furniture loss, all of my fish which I treasured are gone, hotel bills, clothing expenses, personal effects and on and on. My life has been devasted due to your crew's carelessness and you have no idea the harm caused to me. You only care about YOUR REPUTATION. From the bottom of my heart, GOD BLESS you Mr. Richards and the crew who cleaned my house. "Be not deceived; God is not mocked: For whatsoever a man soweth, that shall he also reap" Galatians 6:7

(See above - we will hire them to perform the cleanup after we resolve a few issues with our property.)

I have a 1920s bungalow and wanted to remove a couple walls to do some electrical work. I wanted to know if there was asbestos in the walls just to be safe. I called the company and set up appointment and they were happy to work around my schedule. The inspector came out 2 days later and took 3 samples from different walls that I wanted to take out. It only took about 20 minutes, I asked him several questions about asbestos and he was very informative. The samples were sent out to a lab in Florida and I was sent a email as to what the results were within the next 2 days. The results came back positive for asbestos which I somewhat figured but now know for sure. Just have to decide now if I try to be cautious and use a mask and bag the plaster or have them come and remove it all professionally which im sure isnt cheap. Overall my experience was good I think 150 dollars might be a bit high but I would hire them again.

Let me see, where do I begin? We emailed and called Bob on our nagging issue of this mold throughout our basement. The house constantly smelled musty with the basement even worse. After reading the controversial reports on how potentially mold was hazardous to our health we had thought better late than never. We considered another highly rated company doing the same work but they were a lot higher in price by roughly $1,700. Well before they ever began this project, I was just plain doubtful. I just balk at spending so much money on projects like this and have them turn out sub-standard, plus getting ripped off. After reading so many favorable Angie's Lists reports though, you just have to consider differently. It's what people are truly saying about them I think. A chance to have their voices heard. On the contrary, Bob and his American Air team of 3 men made BIG believers out of us, period. From start to finish these workers were exceptionally courteous, respectful and never got in the way nor did they pester us needlessly. It was hard to know that they were here other than some normal noises. They were just the ideal workers you wanted to have and they worked very hard each day that they were here. It had taked them about 2 1/2 days total. They had bagged and taken many bags of mold infested debris that was torn out. And, they disposed of them. Wood paneled walls and mold infested drywall totally removed, and it's now down to the "skeleton" framing exposed. The last day that they were here, Bob came over to do a once, twice over to inspect their work. He wasn't happy with certain cleaning aspects after the gutting out, and he firmly but kindly instructed them that they had some more to do. They just did it. No balking, whining or anything. It's unbelievable, the transformation of our basement, our home. No more musty smells and odors. And, to top it all off, the cleanness and feel of our home once again. I truly really would have to recommend this company without hestation. This job was first rate, and above all else, Bob's very easy to deal with and he is very approachable. What a find. He honored the 5% Angie's List discount coupon, too.

They treated and sealed the areas where the mold was. Overall, I think they did a great job.

They tore down an existing room in our basement to the bare walls. This included removing tiles with asbestos. They then coated everything in a product which treats the mold. Their price was lower than another bid I received. Overall, I was very happy with this service.

I called the company and made an appointment for an estimate.Bob came to my home and he walked me around the perimeter of my home and suggested that I have vents placed into the soffits to increase the air movement in the attic. He stated to me that I would get an estimate for the job in 48 hours and I received the estimate via email in 48 hours. I call Bob and scheduled an appointment and he was able to fit me into the schedule almost immediately. The team showed up on time to remove the mold-took before and after pictures as well. I was IMPRESSED with the timeliness of the entire project!!!

Work was supposed to take 3 days but took 4 due to weather & other jobs. Otherwise, the workers were pleasant,did their work, and always cleaned up before leaving for the day. Bob, the owner, made sure to stop in at least once if not more to supervise the work and see what we thought of the work.

They did a good job. They seemed very professional and they performed the service in a very timely manner. They had also given a good written report on it, and described what they had found, which was very helpful.

Bob was very prompt in returning my call, and got a crew to the house the day after he inspected in, despite being very busy with other jobs. They were efficient and helpful through the whole process and let us know exactly what they were doing and why. They removed the floor tile and tore out the damaged portions of the drywall, as well as picking up some items that had been damaged and making sure they were taken care of appropriately. Best of all, the estimate I received was right on the money instead of considerably higher as has been my experience in the past with hiring contractors.