DJ'S LAWN SPRINKLERS

Did a nice job. Happy with ev.

It went very well. They came out ahead of the installation date and installed preliminary plumbing. Then they install the installed the outside sprinkler zone, and control box all in one day, tested it, showed us how it is laid out and how the control box works. They sent us a diagram of where all the lines are under the grass. They have been prompt, professional and helpful. We definitely would recommend DJ's. Thanks

As above it went great

It went very well overall. There were some initial issues with wifi connectivity, but Eric (the owner) got in touch with support from KRain and they worked to get it resolved. It took a second trip to add in some additional equipment, but Eric took care of it and took care of me. Very professional and would definitely hire again.

Always very good.

DJ's lead man was easy to work with. Very helpful in educating how each of our systems are set up and how scheduled watering times are entered.

The overall experience was excellent.  I was given a quote and the system was installed for the quote that was provided.  They arrived on the date and time they had scheduled.  They were very professional, respectful, and informative.  They spent as much time as I needed to review how the system operated.  They provided a recommendation as to how often to irrigate in the first few weeks and then how to adjust the system for an ongoing regular process.  They followed up by phone to make sure we were satisfied and if we had any further questions.  In late fall they scheduled an appointment to shut down the system for winter as promised as part of the price quote.

A great Company to work with

They are extremely responsive and professional and friendly. They take the time to educate you and fix the problem rapidly. Would recommend them to everyone. The $130 goes towards opening the sprinkler system in the spring and blowing it out in the fall.

They did a very good job. They were inexpensive and on time. They were very professional. They were very clean. They took off their boots when they came in the house, so they were very mindful.

Went well, but through landscaper found smaller company who were wonderful to deal with. If smaller company goes out of business- will be back. If not- gone.

We were quoted and paid for 28 sprinkler heads, they only installed 26.

We paid for them to run water lines under three sidewalk sections, they only did two of the three.

They were supposed to install sprinkler heads between the sidewalk and the street on two sides of our house.

They only installed on one side of the house, claiming they asked my spouse if it was OK to not follow the design I requested.

An allegedly verbal approval from my spouse who has no recollection of being asked this question and wasn't involved in the design at all.

No signed written Change Order, and the DJs Owner did not call me to ask me if it was OK.  How convenient for them that they do not use written Project Change Orders for the alleged verbal approval they claim to have received.  How convenient for them that they chose not to call me for this major design change.

When I asked for a refund for the parts and labor that was not provided, I was met  with no response, except "Carol is not authorized to issue refunds".

Oh, there are sprinkler heads pointed at the street from the main lawn, they do a really good job of watering the sidewalk and angering the pedestrians

We will be asking again for DJs Owner to negotiate a refund with us as one of the next steps.

The Professionalism score of "F" is directed at the Owner of DJs Lawn Sprinklers.

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Routine work on sprinklers in the past, good,  expected service.  Reasonable prices. Last few service calls, inadequate communication .  We had moved and I requested callback on services.  Because of lack of communication, and poor preparation, our sprinkler system was not started in a timely manner (waiting on a head replacement and a valve fix-the latter requiring a plumber).  I hired another company and one person was able to perform this task and it was done within the day. 

unknown

I have now asked for the owner's, Eric, advice on what can be done so my sprinkler heads don't clog again in just a few days/weeks.  DJ Lawn Sprinklers installed our system 2.5 years ago and have been the only sprinkler company we have used.  We would like to stay with them, but need a system that we can count on for more than a few days/weeks before heads start to clog.  They have been nice to work with so we would like to stay with them.   Update to follow.

I contacted a few contractors last year and asked for estimates to install an automatic lawn sprinkler system.  I have a one acre lot and DJ's Lawn service was excellent with explaining their high quality equipment and how the work would be performed.  They were also the most reasonably priced compared to the other contractors.  After telling them I needed more time to make a decision with having the work done, they were very patient with us, not pushy, and told us they were willing to hold the offered price until this Spring providing we agreed to sign and mail the contract to them right away. 
They performed the installation 1-1/2 weeks ago and I can't tell you how pleased my wife and I were with their service as well as their professionalism.  We had them install the system to our well water and after they started working, they noticed there was a problem with our old pressure switch.  They immediately had a plumber revisit our home to replace the switch.  This also resulted in having to upgrade the station and add more heads to better control the water pressure.  They installed a total of 44 sprinkler heads and it took them only one day to complete everything.  After all of the work was done, my wife and I were totally amazed at how difficult it was to see where the sod had been dug up after the water lines/heads were installed.  A few days later, we even had overnight guests stay at our house and they couldn't believe how "clean" our lawn looked.  Note:  We did have issues with water sprinkling directly on a main road and to avoid getting drive-by cars getting wet, we decided to make another appointment to learn how to adjust the water arc and diameter on the heads.  Eric (the owner) was not only prompt, but very understanding and thorough with his instructions.  We highly recommend DJ's Lawn Service! 

They were accommodating, because it was really last minute when we called them. They were prompt and courteous. They were in and out of here quickly.

I was fortunate enough to deal with the owner, Eric throughout the process of establishing the correct system and price for my home. Once we settled on an installation date, DJ's came out, installed the system as promised. The installers/techs were polite and courteous and did a great job. The system has worked to perfection. We will be selling our home in the next couple months and will be building a new house this spring, I will definitely be using DJ's again for our new home!

They did a fine job. They did what I asked them to do. The interaction with them was fine. They accomplished the task.

Outstanding! They were very professional and came on time. They did a great job would use them again in a heartbeat!

unknown

Eric inspected the system including turning on each zone, some multiple times to determine any problems.  He was very professional and demonstrated his expertise in finding and explaining problem areas.  He also explained what adjustments will be needed as well as options for correcting some of the major problems.  He even found a faulty valve where the water comes out of the house and explained that it would need to be done and how they would do it and why.  Eric is very knowledgeable, likable and easy to talk to.  He took notes and will be delivering an estimate for correcting our system.  He said he could also set up a phased approach if we determine we need to spread the cost out. 
I will update the review after getting the estimate for corrections and completing the work.

e m

Eric and his team were showed up on time and completed the entire nine zone system in one day. The plumber came in several days prior to run the water lines outside. When the installation team arrived they were able to get right to work and complete the job quickly. 
I wasn't home the day the installation was completed and Eric made a special appointment to come back out to my home and instruct me on how the system worked.

We had a bit of a unique situation in which we were looking to complete our job in stages.  DJs was very receptive to that and came out to our house a couple of times to make sure we were all on the same page before the job started.  They came out and shut our system off in the fall and will start it up again in the spring.  The second phase of the job will be completed this year as they add additional zones to the original system.  They told me that if I had any issues that I should not hesitate to call and if a messed up a head that they would come take care of it for me.

it went fine