STEWART'S MAYTAG HOME APPLIANCE CENTER

Scheduled the repair with the telephone person at Stewart's. Used them simply because of their closeness to my location. Had to wait a week for the scheduled repair person. They scheduled the repair for the "traditional" "sometime between 9 and 5;" I was to call back the day of the repair for a closer estimate of the time, but I still had to clear my calendar for the entire day--a nuisance. The repair person was prompt to the time she stated, when she called me back. It took the Stewart's repair person 2 trips to get the job done, at $100.00 for the first trip, when she reported that she did not have time to do the necessary work, and $50.00 for a second trip, ONE WEEK LATER, to actually get to the problem and fix it. For the second trip, the repair person and her helper were very prompt. I had informed Stewart's of the nature of the problem when I scheduled the work at first--it's not as if they didn't know what to expect. And I do not feel that I should have been charged for 2 trips just because the repair person "didn't have time" to complete the repair the first time around. Now, having said all that, the 2 people who came the second time took not too much time to solve the problem. So I am satisfied, in that the dishwasher is now draining properly. The repair persons did leave me with a little water in the basement, and a little lint on the kitchen carpet, to clean up. Also, they had to ask for my help in getting the water and electricity to the dishwasher turned off, and then turned back on again--no "thank-you," no courtesy about this, and certainly no consideration given on the bill.