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Pete's Plumbing Service LLC

Founded 2004 • With Angi since December 2006

.Residential and Commercial Plumbing Services

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
no
Warranties
ask for details
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(22) Verified Reviews

Showing 1-22 of 22 reviews
Gregory D.
5.0
02/16/2017
.
Description of Work
.
Category
plumbing
Kari B.
2.0
03/02/2012
The plumbers did show up on time. There was an issue in shutting my water off as the handle broke off in their hand when they tried to turn it off. I don't dispute that this can happen. Pete did show me his work when finished and explained how to shut off the water with the new valves that he installed. I noticed that the floor was wet and there were dirty foot prints but decided I could clean it up when they left. Within 10 minutes of them leaving I noticed that there was a leak. i called Pete and he said he was on the west side of Madison and would get back when he finished his next job. I explained that I needed to be to work in less than 2 hours and he said he would be back by then. He was not back by then and when I called him again he suggested I just leave my door unlocked for him. I had no choice. He called me later to tell me that the leak was repaired. When I returned home from work I found that it was still leaking. I called twice in the morning and finally Pete called back and said he was sending a plumber over to make the repairs. The repairs were made and so far no leaks (2 days). I told Pete in our initial phone call that I wanted an energy efficient water heater and asked him what kind he installed as MG&E was offering $50.00 rebates on many brands and I could just give him a model number. He explained to me that he only installed energy efficient heaters and it cost the last person $85 more to get the $50 rebate. Foolishly I believed him. I now have a water heater with an annual energy rating of costing $102 more per year than the 20 year old unit he replaced. Shame on me for that one. Overall, I am very disappointed with this company and would never use them again.
Description of Work
I called this company to replace a 20 year old 40 gallon water heater.
Category
appliance repair, water heater repair
Jeanette W.
1.0
02/27/2012
very dissapointing
Description of Work
No services were performed. I called Pete's plumbing and left a message about him coming out to give us an estimate for the plumbing aspect of a kitchen remodel. Almost before I hung up the phone, he returned my call. He seemed friendly and scheduled an appointment to come to the house. The appointment time was 1PM. I knew from other Angies list reports that this fellow tended to run late, but by 20 minutes after 1PM I called him. He answered the phone. When I told him who I was, there was a "sigh". He explained that his girlfriend had to go to the urgent care and he was home baby sitting. He would have called but he lost my phone number. Something about the way the conversation went told me this was not an exactly true story, but he asked if he could reschedule and I agreed. So we rescheduled for 2 days later and I asked if I should provide my address again (assuming that my phone# and address were on the same "lost" piece of paper) , but he said no he had my address alright. So, two days later at 2PM I was waiting for Pete to show up. At 2:30PM I called and found only an answering machine. I left a message telling him that we would not be doing business with him and that I felt two appointments missed with no phone call and no showing up was very unprofessional. I also stated that I would be posting this on Angie's list for other people who don't like their time wasted.
Category
plumbing
Jolien C.
5.0
10/03/2011
Great!
Description of Work
I've now used Pete's Plumbing several times, on every plumbing issue for my three properties over the past several months. Each time, he is prompt at getting back to me, does the job in a reasonable amount of time and with high quality work (from what I can tell as a layperson), and has been very reasonable on the charges. Once when I had to replace a disposal, he allowed me to pick up the replacement from the store myself and saved money on the job. He's very personable and reliable, and will be the one I call for every plumbing issue I have.
Category
plumbing
Lois M.
5.0
08/18/2011
An A+ experience. Pete returned initial call quickly. Arrived on time. Knew immediately where and what to check. Identified problem and proved it by showing where water was seeping into fixture. Professionally caulked area. Explained how to dry the area and check in the next few days to see if leakage had stopped. Call if problem persists. Fair billing and offered a senior discount that was much appreciated.
Description of Work
Came to check why water was suddenly leaking into garage ceiling. Carefully checked both bathrooms above garage. Readily determined that portable instant shower cleaner hanging on shower head was diverting water to tile wall. That water was seeping into faucet fixture and getting into wall leading to garage. Pete removed faucet cover and recaulked it carefully. Replaced cover. Suggested we use fan to dry caulk. Shower could be used next morning.
Category
plumbing
MICHAEL L.
5.0
12/28/2010
They were all good and I was quite pleased with it. They were prompt, did the work quickly and professionally. I would recommend them. They were responsive and were able to set up a time quickly. They came and fixed it and did a good job.
Description of Work
Pete's Plumbing Service LLC repaired the shut off valve for the line to the washing machine about six months ago.
Category
appliance repair
Bill B.
4.0
10/18/2010
It was very quick since they came in, told us what was wrong and they left. It was fine and we didn?t have any issues with them. It was something that they felt that they didn?t need to fix. We could try and fix it ourselves. They told us that the part in our sink could be replaced if we went to another store and they didn?t have it in their stock to replace it. It was very simple and their fee was like $80. They came when they said they would come and they were probably here for less than 2 minutes. My overall experience with them was fine. I would consider using their services again.
Description of Work
We had a person from Pete's Plumbing Service come out in August to repair our sink.
Category
plumbing
debra O.
5.0
10/07/2010
I had turned the water off to the whole house. I wanted to fix it myself but got no help at the hardware store. So I called Pete from work. He was just finishing a job and would meet me at my house in 1/2 hour. I drove home, he showed up promptly and fixed the faucet in 15 minutes. Something that would have taken me 4 hours or more. It pays to call a professional. Very happy with his service.
Description of Work
My bathtub faucet was leaking badly.
Category
plumbing
donna C.
5.0
05/08/2010
They came in and looked at the job, then went to the truck and got different tools. Then they snaked it and fixed it and flushed it out.
Description of Work
I had a stopped up sink and they snaked it and made sure it was fixed.
Category
plumbing
Steven O.
4.0
04/08/2010
He did an excellent job. I called him on Sunday night and he came on Monday morning. I was trying to do it myself, but it had corroded itself so I could get it out. I already had the replacement so he put it in for me. It hasn't leaked so far. He charged me for an hour and a half and he was working on it for all of it, it was probably close to 2 hours that he was here altogether.
Description of Work
Pete's Plumbing Service removed and replaced faucet.
Category
plumbing
Lisa K.
5.0
11/23/2009
He is a one man operation. We called him initially and he was going to come over and then he didn't because he was sick. He hurt his back. But he came back later and had it all done. He called us and told us what happened so we didn't have a problem with it. We would definitely hire him again if we needed to.
Description of Work
The plumbing company came out about a year ago and put in a water line to a new refrigerator.
Category
plumbing
Marsha K.
5.0
11/18/2009
Prompt responses to my phone calls. Gave me an estimate over the phone. Estimate was in ballpark of or lower than all others, tho Pete's was the only one to offer me a "scratch and dent" heater at a discount. Next day service. A little off on arrival time, but I was home all day anyway so it didn't matter. Mindful of my floors and custom wood staircase. Professional and nice. Asked for rags to clean up, left rags in appropriate place. Worked quickly and efficiently.
Description of Work
Removed old water heater and installed new one.
Category
plumbing, water heater repair
Gene Z.
2.0
11/05/2009
Making the estimate appointment went well - they were professional and knowledgeable, and sounded quite willing to do the work.
Description of Work
Called to get estimate on 3 small and 2 optional plumbing tasks, Arranged for 8am and explained that I didn't have much wiggle room for time due to daycare. They called at 8:45 and said they'd be there by 9. By 9:15 I couldn't wait any longer. Tried calling them back but got a terse "leave a message" voicemail that didn't even identify their business - not professional. Perhaps they are extraordinary plumbers at a fantastic price and were just having a bad morning, but I'll never know...
Category
plumbing
JOHN R S.
5.0
10/16/2009
For every project Pete provided an upfront estimate that was very reasonable. The quality of the work is perfect. The only negative is that because he is so good he is in great demand and many times he has to prioritize urgent calls from other projects over a commitment to your project.
Description of Work
I have used Pete for several major remodeling projects over the last 6 years. We also have used Pete to put in two hot water heaters and a water softener as well as minor service calls.
Category
plumbing, water heater repair, water softeners
Eric N.
5.0
05/29/2009
Pete was just a little late, but did a nice job ... he even drilled the hole through my sink for the spout when he wasn't expecting to and did not change the quote. He was reasonably priced, and personable. I will use him again if needed.
Description of Work
Had Pete install an eSpring water purifier that sits underneath the kitchen sink.
Category
plumbing
Jeffrey L.
5.0
02/10/2009
Pete was prompt in his response to our inquiry. He completed the job in the same day in what seemed to us a very efficient manner.
Description of Work
Replaced a wax ring under the toilet.
Category
plumbing
Joshua F.
5.0
08/25/2008
The work description says it all except that I was impressed with his advice and his speedy response time.
Description of Work
He replaced a leaky expansion plug in my basement sewer pipe. He suggested it leaked due to a plugged sewer drain and told me what to watch for. Indeed, the drain was plugged and I called again to have the drain cleared. He did it with little mess. Very nicely done.
Category
drain cleaning
Hanns-Peter N.
5.0
08/10/2008
The work was performed well and without problems. Everything was completed on time and on budget. Minor issues were the fact that I had to remind the plumber to send me the estimate after waiting for two weeks. Also, during the work a light bulb was destroyed and the base left in the light fixtures making it hard to remove later. But these issues are in fact minor.
Description of Work
Installed new drain for washing machine, which included opening up the concrete floor and closing it up again. Also installed new shut-off valve for gas dryer.
Category
appliance repair, plumbing
RITA H.
5.0
06/27/2008
He was punctual. His prices were very good, and the lowest of other plumbers I checked. Each time we have used him we have been very happy with him.
Description of Work
I have used them about three times total.He has replaced the garbage disposal, replaced a toilet, replaced some fittings and faucets and tightening them up, and most recently he installed a water softener to replace our old one.
Category
plumbing

Service Provider Response

THANK YOU!
RON R.
5.0
04/08/2008
Overall, it was a very satisfactory experience.
Description of Work
Pete arrived timely (with his Golden Retriever in the passenger seat) and I explained that my outside water service wasn't working. He tried it and of course it worked perfectly. He explained what had likely happened and traced the water pipe serving the outside tap. I offered to pay for his visit. He refused to take anything. I'll be happy to call him again for a real problem.
Category
plumbing

Service Provider Response

THANK YOU!
Susan H.
5.0
12/13/2007
Great. When he came for the leak, it turned out to be in minor problem that he fixed in a few minutes. Instead of charging me the emergency rate he just charged the regular rate. While there, he advised me about getting a new disposal and fixing the strange plumbing and told me that I should buy a disposal because it would be much cheaper than buying it from him. He showed up right on time and finished the work quickly and professionally.
Description of Work
The first time I used Pete's was in an emergency, he came on a Saturday morning, at a minute's notice and fixed a leak. The second time he came to rework the plumbing under the kitchen sink and install a garbage disposal.
Category
appliance repair, plumbing

Service Provider Response

THANK YOU!
Susan F.
4.0
04/21/2007
See above, and the only small issue I had was he was wondering if we had a cleaning crew that may have tossed something (e.g., mop water) into the toilet. He made a comment about Hispanic workers that I took to mean there was a communication issue sometimes with those who spoke Spanish. Of course, it just put me slightly on edge, but I plan to assume the best and use him again for my home needs. His price was very, very fair! He was also pleased to learn about Angie's List, and not worried!
Description of Work
I called on behalf of my employer. Pete answered promptly, gave an estimated arrival time, and arrived earlier than expected. He unplugged the toilet quickly and left the area clean. He offered unsolicited information about contacting the city water authority re: documentation of the latest water main flushing, and that it may have affected the toilet (potential reimbursement for us). Also, he mentioned the brand of toilet was prone to clogs. His van was clearly labeled with license # and "master plumber".
Category
plumbing

Service Provider Response

REGARDING THE COMMENT ABOVE, PETE HAS A FUNNY STORY ABOUT SEEING A WORKER FLUSH PAPER TOWEL DOWN A TOILET: WHEN PETE APPROACHED HIM, THE WORKER DID NOT UNDERSTAND WHY PETE WAS TELLING HIM TO STOP WHAT HE WAS DOING. APPARENTLY, PETE DID NOT TELL THE WHOLE STORY, OR PERHAPS, THE REFERENCE REALLY ISN’T FUNNY. SORRY ABOUT THAT.

Phone

Address

3734 Richard St

Madison, WI 53714

Other Information

Services offered

Residential & commercial plumbing, remodeling & new construction, water piping, water heaters, water softeners, pumps, wells, pipe camera & clean out.

Payment options

Check
Visa
MasterCard
American Express

FAQ

Pete's Plumbing Service LLC is currently rated 4.7 overall out of 5.

Pete's Plumbing Service LLC is open:

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Pete's Plumbing Service LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express

No, Pete's Plumbing Service LLC does not offer free project estimates.

No, Pete's Plumbing Service LLC does not offer eco-friendly accreditations.

No, Pete's Plumbing Service LLC does not offer a senior discount.

Yes, Pete's Plumbing Service LLC offers emergency services.

No, Pete's Plumbing Service LLC does not offer warranties.

Pete's Plumbing Service LLC offers the following services: Residential & commercial plumbing, remodeling & new construction, water piping, water heaters, water softeners, pumps, wells, pipe camera & clean out.

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