Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
We take pride in our work and do our best to make your home look the best it can. We have won the Angies List Super Service award 4 years in a row, 2014,2015, 2016 & 2017. We will send only fully trained, uniformed employees to your home. We will arrive in a company vehicle and will provide all professional supplies & equipment. Our professional residential cleaning technicians are among the best and most knowledgeable in the industry, including several who are IICRC certified house cleaning technicians. Additional Contact: Brenda Muchmore
Business highlights
19 years of experience
Services we offer
& post-construction/remodel cleaning., House cleaning, move in & out cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.778 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 9% | ||
| 5% | ||
| 3% | ||
| 0% |
Showing 1-25 of 78 reviews
DUANE R.
Jul 2021
They are awesome , efficient , fast and I love them.
Tim P.
Nov 2018
Professional and thorough cleaning was completed within two hours. Workers were efficient and courteous.
Response from ProCare Cleaning, LLC
"Thank you for taking the time to review our company, also for the opportunity to come and clean for you."
JOYCE C.
Oct 2017
Very well.
Response from ProCare Cleaning, LLC
"Thanks for taking the time to leave a review We really appreciate the business. Thanks so much!"
Jeff C.
Aug 2017
ProCare did an awesome job. I wish I had known what a good deal it was, I would have had them in before.
Response from ProCare Cleaning, LLC
"Thank you for the kind words we really do appreciate the time you took to leave us a review."
Leona S.
Jul 2017
I use them regularly.
Mike S.
Jun 2017
A good job was done
Response from ProCare Cleaning, LLC
"We really appreciate you leaving us a review."
Jude E.
May 2017
The bathroom was spotless. They did a really good job. They were on time. They worked in a timely manner and they were organized.
Response from ProCare Cleaning, LLC
"Thank you for taking the time to leave us a review. We really do appreciate it."
Robert B.
May 2017
It was ok. I assumed it would be one person for how long. They showed up with three. Then rather than staying in an allotted amount of time. They boiled it down to the time. You can't monitor three people in an hour and a half. It wasn't too long. One of the three was lacking. Mostly just standing around. I remember they showed up on time.
Lynn P.
Apr 2017
Excellent.
Response from ProCare Cleaning, LLC
"Thank you very much for taking the time to give us this review. We appreciate the opportunity we had to come clean for you. Thank you, Missy"
Lynn P.
Apr 2017
The team did a good job and I am satisfied with their accomplishment.
Dan A.
Apr 2017
Very satisfied.
Response from ProCare Cleaning, LLC
"Thank you very much for taking the time to give us a review. We appreciated the opportunity to come and clean for you. Thank you, Missy"
Artemio M.
Mar 2017
BAD, BAD, & BAD
Response from ProCare Cleaning, LLC
"It is unfortunate that he was unhappy with his clean but it is also unfortunate that this is the first time we are hearing about it. We have a 100% satisfaction guarantee and would have fixed things if we were given the opportunity. With that said, the lady of the house told our cleaner who was going to vacuum the floor not to do it because they would rather have us spend our time on the other things that needed done in the house, so that is why the floors were not vacuumed. A lot of time was spent on the stove (not 2hrs, that is how long the whole kitchen took) because it was caked with grease and that takes awhile to get it all off and it had little grooves that we had to get the grease out of. Unfortunately we were not able to get it all out of the grooves even after spending all of that time on it. However, we didn't even charge him full price for the clean because we were giving them a break, so i am not sure why we are being called unprofessional and that our responsiveness was given such a low grade. We answered his phone calls right away, we were able to do it when they wanted it done which was sooner than later....I am just very confused by this review. Missy ProCare Cleaning"
Macala S.
Dec 2016
It went well!! I plan on using them regularly
Response from ProCare Cleaning, LLC
"Thank you for taking the time to fill out a review, we really do appreciate it. We also appreciate the opportunity to clean for you. Missy ProCare Cleaning"
Lauren H.
Sep 2016
for the most part, it was pretty great. 3 people showed up so they were only here a short amount of time. Scheduling was pretty easy, however I wasn't overly excited at not knowing the exact time to expect them until the night prior when I received a message from the scheduler. This meant I had to make some last minute adjustments to my day to accommodate their schedule. And finally, they asked if I had any special requests. I asked that they prioritize bathrooms and kitchen and then everything else was second. As they were packing up they told me they didn't have time to do one of the bathrooms. I was really excited about everything they had done, but window cleaning was definitely a distant second to bathrooms and I would have liked if they would have focused on what I requested.
Response from ProCare Cleaning, LLC
"I am sorry that the bathroom did not get done, that was a mistake on our part. As a company we do guarantee our services and would have been happy to send them back out. However with scheduling, because this is a service based industry, our schedule is constantly changing even up until the day of service because of cancellations due to peoples schedules changing, which in turn then changes ours. The best we can do is give you a specific day we can come and if the clients wants us to try to provide a morning or afternoon appointment we can try to accommodate that, but still can't give a specific time window until the day before. As we route the day before, we try to accommodate the request for morning or afternoon but even that is hard sometimes because of where the houses are located, but we do our best. Unfortunately this is not something we can change, but I do know how frustrating it can be, because i have had to wait on service people myself as they come to my home, but i do have a better understanding now as to why, because i do the scheduling for the company."
John G.
Sep 2016
Great job. Completely satisfied.
Response from ProCare Cleaning, LLC
"Thank you very much! We appreciate you taking the time to give us a review on here. Look forward to cleaning for you again. Missy ProCare Cleaning"
Thomas C.
Aug 2016
They did a fabulous job. Showed up on time and stayed past the time we'd agreed upon in order to finish. Their service was above and beyond what I expected. I will definitely use ProCare Cleaning again.
Response from ProCare Cleaning, LLC
"We really appreciate people taking there time to come on here and give us a review. We would be happy to come back and clean for you again. Thank you, Missy ProCare Cleaning"
Bao N.
Aug 2016
The team came on time and did a deep clean.
Response from ProCare Cleaning, LLC
"Thank you for allowing us the opportunity to come clean for you. We appreciate the review. Thank you, Missy ProCare Cleaning"
Sue S.
Jul 2016
unknown
Response from ProCare Cleaning, LLC
"it is hard to respond to this review not knowing why we received the "C" especially when she would have us back."
Reed H.
May 2016
unknown
Paula B.
Apr 2016
.
Maargot F.
Mar 2016
.
Samantha S.
Feb 2016
unknown
Devin J.
Feb 2016
punctual, fast, and thorough
Response from ProCare Cleaning, LLC
"Thank you for this review. We know it takes some time out of your day to do this and we appreciate it. We were very happy to come clean for you and appreciate the opportunity. Thank you, Missy"
Meghan G.
Jan 2016
I would like to thank the professionals at ProCare Cleaning. They did amazing job on our home. We will definitely be using them again in the future.
Cleaned the following:
- Kitchen
- Living Room
- Bathrooms
- Master Bedroom
- Dining room
The Harrimans
Cleaned the following:
- Kitchen
- Living Room
- Bathrooms
- Master Bedroom
- Dining room
The Harrimans
Response from ProCare Cleaning, LLC
"Thank you very much for taking the time to post this review. We appreciate the opportunity to come clean your home and look forward to having the opportunity to do so in the future. Thank you, Missy"
Bill M.
Jan 2016
Three women showed up on time and promptly got to work. The overall cleaning was what I would expect for a regular per month cleaning. I had emphasized to the owner that I wanted a deep cleaning particularly the cork flooring. The floors were just sprayed with a solution and lightly mopped. It was the same kind of mopping I do every few days. The kitchen was well done. The bathrooms were not deep cleaned. The baseboards were just swiped and the bathtub and tile walls could have been cleaner.
The owner was not clear what was meant by 4 hours.
The owner was not clear what was meant by 4 hours.
Response from ProCare Cleaning, LLC
"We try our best to clean the homes as well as we can in the time constraints given us. As the scheduler I try very hard to make it very clear what is meant by 4hrs and what we can get done in that amount of time. I am sorry that there was miscommunication there. We always appreciate the opportunity given to us to clean homes. Thank you, Missy"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ProCare Cleaning, LLC is currently rated 4.7 overall out of 5.
ProCare Cleaning, LLC accepts the following forms of payment: CreditCard
Yes, ProCare Cleaning, LLC offers free project estimates.
No, ProCare Cleaning, LLC does not offer eco-friendly accreditations.
No, ProCare Cleaning, LLC does not offer a senior discount.
No, ProCare Cleaning, LLC does not offer emergency services.
No, ProCare Cleaning, LLC does not offer warranties.