It is very hard to get into them. Once they have it they get it back quickly. They are very reliable and have excellent quality of work at a good price. The work takes like a day. You drop your car off, you don't stay there.
Description of Work: They did tire work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
SHELLY L.
06/2016
5.0
auto repair
 + -1 more
I've been using Munson's Independent Hondo for several years now and am always pleased with their service. They get the job done each and every time and have proved to be reliable, quick, professional, and cost effective. This time was no different. My screeching drive belts were replaced and the problem was resolved. I will continue to use them to provide routine maintenance for my car and have no qualms about recommending them.
Description of Work: Munson's replaced drive belts on my 2006 Scion XA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82
John G.
12/2015
5.0
auto repair
 + -1 more
I was inform during the timing belt fix that the oil pump need to be fix. I glad it was fix and i do not have to worry about the problem. the car is running great.
Description of Work: replace timing belt and fix a leaky oil pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
SHELLY L.
11/2015
5.0
auto repair
 + -1 more
I have been using Munson's Independent Honda for the past few years after discovering them on Angie's List, I continue to be extremely impressed by the service I receive, and the water pump replacement was no exception. The quote was on target and the service was completed in a timely manner. I will continue to use them for all routine auto maintenance and service needs.
Description of Work: I had a leaking water pump replaced on my 2006 Scion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Brandy M.
11/2015
1.0
auto repair
 + -1 more
No response after 2 - 3 weeks. Regarding Angie's Review, the Home Build Year is hardly applicable when one is reviewing a mechanic or dealership!
Description of Work: Absolutely nothing. I left them a message regarding services I was interested in having them complete, and no one every contacted or responded in any way to my message. Clearly, they are not interested in new business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
WIL AND KAREN B.
10/2015
5.0
auto repair
 + -1 more
Munson's always practices integrity and honesty in all their business dealings. We have taken all our Honda and Toyota vehicles to them for a couple of decades. We highly recommend them.
Description of Work: Routine maintenance, diagnosed and repaired wheel vibration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK S.
10/2015
5.0
auto repair
 + -1 more
They always get the work done as scheduled at cost that is very reasonable. I use them for all three of my vehicles.
Description of Work: We have a 2007 Honda Odyssey that they did the recommended 100,000 mile service on. Timing belt, water pump, spark plugs, transmission flush, and coolant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
MARY B.
03/2015
5.0
auto repair
 + -1 more
I rarely sit down and take the time to write a review on Angie's List but after going to Munson's yesterday for a 30,000 mi. service on our Rav-4 and, as always, getting great, honest service and not overpaying ($81!), I just had to comment. We've been using them for over 15 years and have had timing belts and CV boots installed, pre-purchase inspections and much more done on the 5 or 6 Honda/Toyotas we've had and not once have we experienced anything but excellence. We can get our cars in promptly--but frankly, I can't believe that they aren't booked solid for weeks. I was so happy when they started working on Toyotas a few years back. Last fall, we started going to an auto repair shop (a chain in Vancouver) that was closer to our home in Ridgefield that we heard was good, but they soon started trying to sell us on things that were questionable. They used an expensive, synthetic oil without asking us and said we needed a motor vac/fuel injection service at 30,000 mi. so I called Munson's, who said it was not necessary. There are no fancy waiting rooms at Munson's, just a repair shop that I will use as long as they are in business.
Description of Work: 30,000 mile service on 2011 Toyota Rav-4.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Gene S.
02/2015
5.0
auto repair
 + -1 more
The staff were just fine. They were prompt with getting us in for an appointment. If you don't need services they will tell you. They are an honest company.
Description of Work: We got new brakes on our vehicle
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Todd F.
08/2014
5.0
auto repair
 + -1 more
I've used Munson's several times for my Toyota Sienna and Honda Accord. They've always done good work for me. They don't over-charge; I've asked about maintenance items in the past and they've told me at times that something didn't need to be done yet so they aren't just out to get as much of my money as they can. They've always completed the work by the time promised. I've never had any problems with the work they've done.
Description of Work: Replace spark plugs (which is h****** a Sienna because you must remove the intake manifold to reach the plugs), repair coolant leak, flush transmission fluid
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Dan B.
05/2014
5.0
auto detailing, auto repair
 + 0 more
He was excellent, when i was working, he didn't have to come pick my car up, and normally i wouldn't trust anybody, i'm the only one who drives my car, he said he could change my oil but he thought that was about it, and when he checked the breaks he said i can do this too, he does not need to say you need to do this, he's actually a mechanic. I checked everybody and no one has to say negative things about him. I didn't think he could go wrong especially if you have a Honda and Toyota, he know's this stuff, you get what you pay for.
Description of Work: I used Munson's Independent Honda a bout three months ago for oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Larry & Terri D.
02/2014
5.0
auto repair
 + -1 more
These guys were terrific. We have been looking for an auto mechanic that we can trust, that doesn't overcharge, and will do a great job. We found it in Munsons. I won't need to take our cars anywhere else ever again. The servicing was professional, extremely well priced (I had expected to pay a lot more!), and the service people that we spoke to were honest, knowledgeable, and answered all my questions right away.
Description of Work: Fixed the transmission on our 10 year old Acura
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$608
Gloria L.
01/2014
5.0
auto repair
 + -1 more
It was a pleasure dealing with them and we'll definitely continue even though we live 45+ miles away.
Description of Work: Our Accord hadn't been serviced in 2 years & although there were no problems, it was time for oil change & transmission service. Munson's staff was efficient, professional, made sound recommendations on things they located requiring attention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Lynne J.
12/2013
5.0
auto repair
 + -1 more
They are wonderful! They carefully look at needs to be done, making recommendations. They are very honest and let me know about future "needs' that the vehicle may have... but never push to do it right now! Dick Munson is honest and forthright. he hires technicians that meet this standard!
Description of Work: Tune up and valves tightened. Checked for other issues as my vehicle is 15 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carl P.
10/2013
5.0
Munson's has been the sole provider for maintenance on my 1989 Honda Civic DX hatchback. It's a one owner car and purchased in 89 on my behalf. I'm keeping the car as a 'classic category' vehicle. It's kept in top notch shape and looks almost new. They always get the repair done right the first time and I've never had to return for a second, or subsequent attempt. The owner and his associates are very knowledgeable and are more than willing to discuss repair issues with the customer rather than hiding behind front end people as in many car maintenance establishments. Recently I was warned that they might have problems locating an ECU (engine control processor) or the automatic transmission processor, both digital in the event they fail thus forcing me to junk the car. Currently there's no problem, but this simple tip has alerted me to a future parts problem. I've been locating sources and will buy the parts and keep them on hand in the event I have such a failure. In summation I highly recommend Munson's Independent Honda to area residents. I believe they now work on other imports such as Acura and Toyota vehicles.
Description of Work: Replaced both the air conditioning and engine cooling fans for a 1989 Honda Civic DX hatchback.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Carl P.
09/2013
5.0
auto repair
 + -1 more
Munson's has been the sole provider for maintenance on my 1989 Honda Civic DX hatchback. It's a one owner car and purchased in 89 on my behalf. I'm keeping the car as a 'classic category' vehicle. It's kept in top notch shape and looks almost new. They always get the repair done right the first time and I've never had to return for a second, or subsequent attempt. The owner and his associates are very knowledgeable and are more than willing to discuss repair issues with the customer rather than hiding behind front end people as in many car maintenance establishments. Recently I was warned that they might have problems locating an ECU (engine control processor) or the automatic transmission processor, both digital in the event they fail thus forcing me to junk the car. Currently there's no problem, but this simple tip has alerted me to a future parts problem. I've been locating sources and will buy the parts and keep them on hand in the event I have such a failure. In summation I highly recommend Munson's Independent Honda to area residents. I believe they now work on other imports such as Acura and Toyota vehicles.
Description of Work: Replaced both the air conditioning and engine cooling fans for a 1989 Honda Civic DX hatchback.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Janet A.
09/2013
5.0
auto repair
 + -1 more
It was easy to get an appointment. They allowed us to bring the car in the night before and they locked it in the shop for safety. They got everything done the next day. We even had them check on a strange noise and they told us it was common, but not dangerous and did not try to charge us the cost to fix it. Will use them again.
Description of Work: Performed many overdue services for our Honda Civic. Included timing belt, spark plugs, water pump and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Rose C.
08/2013
5.0
auto repair, transmission repair
 + 0 more
These people were the best to work with. They were professional, honest, and cared about the customer, calling me several times about the car. Will definitely use them again and am getting ready to do so. We need more people like Munson's.
Description of Work: Replaced speedometer, hoses, belts, transmission service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$651.91
Kathryn C.
04/2013
5.0
auto repair
 + -1 more
They did a pressure test on it and I was fully ready to pay for a new radiator. So, after the pressure check, they said they just didn't find anything wrong, so they added some fluid and just charged me $7.00. On an earlier visit, they had rotated the tire for me, not knowing that this had just been done recently when I stopped in at a tire store. They said they would be happy to switch it back, for me for free. I said it would be fine with me if I paid for the rotation because I had not mentioned this had been done recently. They said, "No, we don't want to charge you for something you did not ask for." I feel they are beyond honest. They are the quintessential auto servicers. I have never been anywhere where they are so honest.
Description of Work: I went in and I thought that I had a leak in my radiator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
SHELLY L.
03/2013
5.0
auto repair
 + -1 more
I was able to schedule an early morning appointment within 1-2 days of my phone call and was greeted promptly on the morning I delivered my car. I provided authorization for new brakes as well as a thorough assessment, parts, and service for any and all other maintenance costs associated with my request. I was shocked to receive a phone call several hours later advising that I did not need new brakes or any other maintenance on my car. When I picked up my car, I fully expected to pay for the assessment and was pleasantly surprised when I was told there was no charge. Consequently, Munson earned my trust and respect as well as a customer for life.
Description of Work: I scheduled an appointment with Munson's for the specific purpose of purchasing new brakes for my car, and completing any other maintenance that needed to be performed for my 7 year old Scion.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marian H.
02/2013
5.0
auto repair
 + -1 more
They are very available. I can get in within a day or two. They are prompt and seem to be very honest. They are low cost compared to other people. We took a couple of used cars to them a couple of years ago and they kept us from buying a bad used car. They told us that two of them had serious engine problem and we ended up buying a third one that they said was great and we still have it.
Description of Work: I used Munson's Independent Honda for a 60,000 mile service on my Honda.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Judy K.
09/2012
5.0
auto repair
 + -1 more
I had used Munson's one other time several years ago and when I go tired of dealing with the dealer, I decided to go back to Munson's. Good choice. We took the car in a 8:30am and they called at 11 to tell us what they recommended. The car was ready by 2pm. Couldn't ask for more.
Description of Work: Had our 2004 Toyota Camry checked out to make sure all belts were okay etc. They did a complete inspection and only recommended that the coolant be changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roy D.
08/2012
5.0
auto repair
 + -1 more
Munson's is consistently awesome! Every time the work has been done right and on time. My first experience with them was in 2008 when they replaced the clutch and timing belt on my 93 del Sol while I was out of state. I told them to replace whatever they thought it needed. They called about one inexpensive part, I asked them to replace it and told them again to replace whatever was needed. They said it didn't need anything else. Their integrity, along with high quality service keeps me going back. My van died recently and I wanted to buy a Subaru to replace it but haven't, in part, because I don't know of a shop to service it that measures up to Munson's.
Description of Work: The last time they worked on one of my cars it was for an oil and lube. Munson's has been working on my cars since 2008. They have done brake, clutch, timing belt and exhaust work on my Honda Odyssey, Honda del Sol and ancient Toyota 4Runner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Constance O.
07/2012
5.0
auto repair
 + -1 more
I can now tell you after putting about 125 miles on the car that the leak is all but gone. I have had an absorbent pad under the car since it started leaking, and have checked the drops daily. The oil drops lessened day by day, and I haven't had any drops in the last 2 days. There is no doubt the seal has been re-conditioned and is no longer leaking.Mr. Munson saved me $1000, and earned my loyalty and respect. He is an honorable man.You can bet I will be recommending him to anyone who needs auto repair.
Description of Work: I contacted Mr. Munson regarding my Saturn Vue being diagnosed with a rear main seal leak. Since my Vue has a Honda engine and transmission, I asked Mr. Munson for his opinion and advice, and if he worked on Saturn Vues with Honda engines. I told him the car had been inspected by 2 local repair shops, both of which stated the rear main seal needed to be replaced to the tune of over $1000. And the car only has 35,000 miles on it, but out of warranty. Mr. Munson said these engines seals could dry out, and suggested I first try a product called Bearin Seal before jumping into expensive repairs. No one else had recommended trying a seal conditioner.He even told me where to buy it. I got it that same day, added it to my freshly changed oil and started driving the car. .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$4.29
Carl P.
05/2012
5.0
auto repair
 + -1 more
They are real good and very reliable. They get it done right the first time. We don’t have to run back over and over. They do excellent work and are very sharp. They are on top of it. They work only on Honda cars.
Description of Work: I used Munson's Independent Honda for redoing the whole company engine and replacing gaskets and all that stuff. I have been using them for probably 15 years.
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Service Categories
Auto Service,
Auto Detailing,
Lighting,
Auto Transmission,
Auto Tires
FAQ
Munson's Independent Honda is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Munson's Independent Honda accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa