The phone operators are horrible. I was on the phone for no joke 3 hours when I first got my appointment. I got hung up on multiple times and then had to re-explain my situation each time. I was literally in tears. So frustrating. Their equipment became obsolete so I had to go without Internet for over a month and then pay for new equipment. When the guy finally came out to install the new equipment he left the old dish on the lawn. He wouldn't even get rid of it for me. What a jerk. He also left te wires all messy by the computer and said he wasn't allowed to help me fix it. I know nothing about technology, so If I didn't have a tech-savvy hubby, I would have been out of luck. The only reason I still have them as my service provider is because I don't have any other option living in the country. Boo! I am not a fan. At all. Overall a horrible experience that took days off my life.
Description of Work: Exede ( formerly Wild Blue) installed my Internet. They cancelled my first install date after I waited over a month for the appointment. The service is very slow, but we do live in a rural area.
Rating Category
Rating out of 5
value
3.0
Kathleen D.
08/2012
5.0
satellite tv service
 + -1 more
They are very responsive and honest. They have the fastest internet available in our area. I would continue to use them.
Description of Work: We use Broadband Internet service.
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Service Categories
TV Service - Satellite
FAQ
Exede Internet is currently rated 3 overall out of 5.
No, Exede Internet does not offer free project estimates.
No, Exede Internet does not offer eco-friendly accreditations.
No, Exede Internet does not offer a senior discount.
No, Exede Internet does not offer emergency services.