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Wolfe's Carpet & Upholstery Cleaning

5.0

(80) Verified Reviews

Founded 1973 • With Angi since June 2011

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Phone Number

Address

PO Box 65249

University Place, WA 98464

http://wolfescarpetcleaning.com
COVID-19 Update
We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

Wolfe's is a local, family owned, IICRC certified cleaning firm located in Pierce County, WA and specializes in providing high quality service at a fair price. Utilizing state of the art steam cleaning equipment, safe products, and highly trained and certified technicians, they are known for their trust and dependability. Wolfe's is licensed, bonded, and fully insured for your protection. Additional DBAs - Wolfe's Steam Cleaning, Federal Way Carpet & Uphl Clg, Federal Way Carpet and Upholstery Cleaning Corporation, Federal Way Carpet Cleaning, Wolfes Carpet & Upholstery Clg, Federal Way Carpet & Upholstery Cleaning....

Verified Reviews

5.0

(80) Verified Reviews

Ratings Distribution

5

77

4

2

3

1

2

0

1

0

Rating Details

Price

4.8

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Responsiveness

5.0

Read reviews by category

carpet cleaning (75)upholstery cleaning (18)carpet installation (1)
Showing 1-10 of 80 reviews
5.0

11/19/2019


George B.

Very nice, on time, pet stains cleaned furniture replaced cost effective.

Description of Work
Carpet cleaned

Category carpet cleaners,upholstery cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/19/2019

Service Provider Response

Thank you so much for taking time to share your experience. We're very happy you were pleased with the results of our work. Hope to hear from you again in the future.
5.0

04/03/2019


Tracy W.

Great. very professional and friendly. We will call them next time we need work done!

Description of Work
living room and bedroom carpet

Category carpet cleaners

Cost $200

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/07/2019

5.0

11/12/2018


Bryan B.

The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!

Description of Work
Carpet cleaning

Category carpet cleaners

Cost $165

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/12/2018

3.0

09/24/2018


Anthony D.

Overall very poorly due to the quote for services received. I contacted the owner to get a price quote for the service. I asked for 1200 sq. ft. of carpet and one couch. I received a quote for $384. The Technician arrived on time and was very professional. He measured all the carpeted areas, came up with 794 sq. ft. and gave me a price of $350. Imagine my surprise expecting the price to be significantly lower than the $384 and it was not. the Technician had no explanation. I was contacted by the owner Chris and he said he didn't quote the couch in the price given during our original conversation. I merely wanted to compare price quotes and not be surprised the day of service. And of course I had to take the price and just do it since all our furniture was moved and the inconvenience. I will say the carpet cleaning quality was great.

Description of Work
Carpet Cleaning

Category carpet cleaners,upholstery cleaning

Cost $350

Services Performed? Yes

Work Completed On 09/24/2018

Service Provider Response

You requested a quote and provided us with a specific square footage of carpet you wanted cleaned, and we provide an accurate cost. You wanted a quote for 1200 sq ft of carpet cleaning. You were quoted $384 for 1200 sq ft of carpet to be cleaned. We also attempted to verify that the figure you provided to us was accurate. In this particular situation, we determined, you were inaccurate and overstated the amount of carpet you were requesting to be cleaned. We determined you had significantly less area to clean and we communicated this to you (we determined you had approximately 800 sq ft of area to clean). You were provided the cost for 800 sq ft. of area to be cleaned. You did not seem interested in this quote and kept asking for a cost for 1200 sq ft of cleaning. You continued to get a price of $384 for 1200 sq ft of area to be cleaned. The cost of the couch was not quoted, because you continued to focus on the carpet cleaning cost alone and tell us all about your excavation business. When we arrived, the technician measured the carpeted areas to be cleaned and the the cost was $254.08. We added the cost of the couch, and the total bill was $350. You used a 10% coupon and paid $315.00. To recap, we cleaned your carpets and couch for $315. You received a $384 quote on the phone for CARPETS ONLY. Unfortunately, we do not clean couches for free. We attempt to provide an accurate quote to every client, and apologize for any misunderstanding related to the cost of your job. We are happy you were pleased with the quality and results of the cleaning and overall service the technician provided.
5.0

08/27/2018


Steve and Vivian H.

The technician was able to remove residue and dirt lines left over from 2 previous carpet cleaning companies, and our carpet looks like the day it was installed. Very pleased with their work, and we will most certainly recommend them to friends and family.

Description of Work
carpet cleaning

Category carpet cleaners

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/27/2018

Service Provider Response

We're very happy you were pleased with the results of our work. Thank you for giving us the opportunity.
5.0

08/01/2018


Amy H.

Job well done. Very prompt and professional. Did a walk through before cleaning to point out areas of concern and after to make sure I was happy with the results. Would definitely hire again.

Description of Work
Wall to wall carpet cleaning

Category carpet cleaners

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/23/2018

Service Provider Response

Thank you for allowing us to serve you and for taking time to share your experience. We're glad you were happy with the work and will look forward to hearing from you again.
5.0

02/13/2018


Simonetta T.

Excellent service from the get-go: from the initial call and coversation to the completion of the work. Super professional, detailed, courteous and delivered as promised. An old carpet with old stains and a lot of wear now looks bright, stain-free and fresh.

Description of Work
Cleaning old carpeting

Category carpet cleaners

Cost $135

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/13/2018

Service Provider Response

Glad to hear you had a positive experience all the way through the process and the results were great! Thank you for taking time to share a review. Hope to hear from you again in the future.
5.0

12/04/2017


Brett P.

The tech was professional and courteous.

Description of Work
Carpet cleaned.

Category carpet cleaners

Cost $276

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/02/2017

Service Provider Response

Thank you for the opportunity to serve you. Glad you had a good experience! Thank you for the positive comments.
5.0

11/06/2017


Saydra B.

They were fast, professional & responsive. Furniture was moved & left on styrofoam blocks for carpet to dry. The job was done under 2 hours. Would hire again.

Description of Work
Carpet cleaning in 3 rooms, stairs & landing.

Category carpet cleaners

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/21/2017

Service Provider Response

Thank you for the opportunity to serve you and for providing your feedback. We are always glad to hear the good news of a happy customer.
5.0

10/18/2017


Judith D.

Wonderfully. The outcome is perfect and I am completely satisfied and happy with the result.

Description of Work
Carpet cleaning and spot removal in living room, dining room and family room.

Category carpet cleaners

Cost $140

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/12/2017

Service Provider Response

Very glad you were pleased with the results of our work. Thank you for being a valued customer. We hope to hear from you again sometime.

Services Offered

Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Check
Senior Discount
10%
Warranties
Yes

Frequently Asked Questions & Answers about Wolfe's Carpet & Upholstery Cleaning

How is Wolfe's Carpet & Upholstery Cleaning overall rated?

Wolfe's Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

What payment options does Wolfe's Carpet & Upholstery Cleaning provide

Wolfe's Carpet & Upholstery Cleaning accepts the following forms of payment: Visa, MasterCard, American Express, Check

Does Wolfe's Carpet & Upholstery Cleaning offer free estimates?

Yes, Wolfe's Carpet & Upholstery Cleaning offers free project estimates.

Does Wolfe's Carpet & Upholstery Cleaning offer eco-friendly accreditations?

Yes, Wolfe's Carpet & Upholstery Cleaning offers eco-friendly accreditations.

Does Wolfe's Carpet & Upholstery Cleaning offer a senior discount?

Yes, Wolfe's Carpet & Upholstery Cleaning offers a 10% senior discount.

Are warranties offered by Wolfe's Carpet & Upholstery Cleaning?

Yes, Wolfe's Carpet & Upholstery Cleaning offers warranties.

What services does Wolfe's Carpet & Upholstery Cleaning offer?

Wolfe's Carpet & Upholstery Cleaning offers the following services: Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.

Are there any services Wolfe's Carpet & Upholstery Cleaning does not offer?

ask for details