Approved Pro
Wolfe's Carpet & Upholstery Cleaning
Carpet Cleaning, Furniture Cleaning, Water Removal,
About us
Wolfe's is a local, family owned, IICRC certified cleaning firm located in Pierce County, WA and specializes in providing high quality service at a fair price. Utilizing state of the art steam cleaning equipment, safe products, and highly trained and certified technicians, they are known for their trust and dependability. Wolfe's is licensed, bonded, and fully insured for your protection. Additional DBAs - Wolfe's Steam Cleaning, Federal Way Carpet & Uphl Clg, Federal Way Carpet and Upholstery Cleaning Corporation, Federal Way Carpet Cleaning, Wolfes Carpet & Upholstery Clg, Federal Way Carpet & Upholstery Cleaning.
Business highlights
Eco Friendly
Family owned & operated
52 years of experience
Services we offer
Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
Services we don't offer
ask for details
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
Our recent projects
- 15
Assorted photos uploaded by Wolfe's Carpet & Upholstery Cleaning
Reviews
5.080 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 80 reviews
George B.
Nov 2019
Carpet Cleaning, Furniture Cleaning
Very nice, on time, pet stains cleaned furniture replaced cost effective.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you so much for taking time to share your experience. We're very happy you were pleased with the results of our work. Hope to hear from you again in the future."
Tracy W.
Apr 2019
Carpet Cleaning
Great. very professional and friendly. We will call them next time we need work done!
Bryan B.
Nov 2018
Carpet Cleaning
The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!
Anthony D.
Sep 2018
Carpet Cleaning, Furniture Cleaning
Overall very poorly due to the quote for services received. I contacted the owner to get a price quote for the service. I asked for 1200 sq. ft. of carpet and one couch. I received a quote for $384. The Technician arrived on time and was very professional. He measured all the carpeted areas, came up with 794 sq. ft. and gave me a price of $350. Imagine my surprise expecting the price to be significantly lower than the $384 and it was not. the Technician had no explanation. I was contacted by the owner Chris and he said he didn't quote the couch in the price given during our original conversation. I merely wanted to compare price quotes and not be surprised the day of service. And of course I had to take the price and just do it since all our furniture was moved and the inconvenience. I will say the carpet cleaning quality was great.
Response from Wolfe's Carpet & Upholstery Cleaning
"You requested a quote and provided us with a specific square footage of carpet you wanted cleaned, and we provide an accurate cost. You wanted a quote for 1200 sq ft of carpet cleaning. You were quoted $384 for 1200 sq ft of carpet to be cleaned. We also attempted to verify that the figure you provided to us was accurate. In this particular situation, we determined, you were inaccurate and overstated the amount of carpet you were requesting to be cleaned. We determined you had significantly less area to clean and we communicated this to you (we determined you had approximately 800 sq ft of area to clean). You were provided the cost for 800 sq ft. of area to be cleaned. You did not seem interested in this quote and kept asking for a cost for 1200 sq ft of cleaning. You continued to get a price of $384 for 1200 sq ft of area to be cleaned. The cost of the couch was not quoted, because you continued to focus on the carpet cleaning cost alone and tell us all about your excavation business. When we arrived, the technician measured the carpeted areas to be cleaned and the the cost was $254.08. We added the cost of the couch, and the total bill was $350. You used a 10% coupon and paid $315.00. To recap, we cleaned your carpets and couch for $315. You received a $384 quote on the phone for CARPETS ONLY. Unfortunately, we do not clean couches for free. We attempt to provide an accurate quote to every client, and apologize for any misunderstanding related to the cost of your job. We are happy you were pleased with the quality and results of the cleaning and overall service the technician provided."
Steve H.
Aug 2018
Carpet Cleaning
The technician was able to remove residue and dirt lines left over from 2 previous carpet cleaning companies, and our carpet looks like the day it was installed. Very pleased with their work, and we will most certainly recommend them to friends and family.
Response from Wolfe's Carpet & Upholstery Cleaning
"We're very happy you were pleased with the results of our work. Thank you for giving us the opportunity."
Amy H.
Aug 2018
Carpet Cleaning
Job well done. Very prompt and professional. Did a walk through before cleaning to point out areas of concern and after to make sure I was happy with the results. Would definitely hire again.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for allowing us to serve you and for taking time to share your experience. We're glad you were happy with the work and will look forward to hearing from you again."
Simonetta T.
Feb 2018
Carpet Cleaning
Excellent service from the get-go: from the initial call and coversation to the completion of the work. Super professional, detailed, courteous and delivered as promised. An old carpet with old stains and a lot of wear now looks bright, stain-free and fresh.
Response from Wolfe's Carpet & Upholstery Cleaning
"Glad to hear you had a positive experience all the way through the process and the results were great! Thank you for taking time to share a review. Hope to hear from you again in the future."
Brett P.
Dec 2017
Carpet Cleaning
The tech was professional and courteous.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the opportunity to serve you. Glad you had a good experience! Thank you for the positive comments."
Saydra B.
Nov 2017
Carpet Cleaning
They were fast, professional & responsive. Furniture was moved & left on styrofoam blocks for carpet to dry. The job was done under 2 hours. Would hire again.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the opportunity to serve you and for providing your feedback. We are always glad to hear the good news of a happy customer."
Judith D.
Oct 2017
Carpet Cleaning
Wonderfully. The outcome is perfect and I am completely satisfied and happy with the result.
Response from Wolfe's Carpet & Upholstery Cleaning
"Very glad you were pleased with the results of our work. Thank you for being a valued customer. We hope to hear from you again sometime."
James B.
Sep 2017
Carpet Cleaning, Furniture Cleaning
I was contacted prior to the technician's arrival, as promised. The scheduler was sure to contact me regarding the arrival time and let me know of any changes. While the technician was here, I was told my loveseat is 6", and not a standard 5" so the charge would be more for cleaning. The estimate I was given then went up by $25.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for providing this helpful feedback. We take great pride in quoting accurately over the phone, to eliminate any surprises in cost, on the day of the appointment. For clarification, the initial phone call was to clean a love seat. The quote was $135, which is our minimum charge. The value of the work was disclosed as $80 for a 5 foot love seat. When the tech arrived, the love seat was measured at 6 foot and the actual value became $96, however, the estimate provided remained the same. $135 minimum charge. The job description then changed and carpet cleaning WAS ADDED in an office and family room ($81.92 value). The total cost became $177.92 and a 10% coupon was presented and -$17.79 was deducted from the invoice. The job total became $160.13. The estimate given over the phone went up $25.13 by adding carpet cleaning in the office and family room. I hope this information is helpful. Thank you for allowing us the opportunity to serve you."
SARAH G.
Sep 2017
Carpet Cleaning
I will definitely use them again they did a great job. easy to schedule appointment, very efficient. I really like that they use the truck. no heavy equipment brought into the house. my carpets came out really clean. I had them deodorize to just because they're very reasonable.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your positive feedback. We are pleased you had a great experience and look forward to serving you again."
Cary R.
Aug 2017
Carpet Cleaning
Very well- they were professional, on time, and worked hard!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for taking time to provide feedback. We're happy you were pleased with the results of our service and hope to hear from you again."
Pam G.
Jul 2017
Carpet Cleaning
He arrived as scheduled, walked through the job and explained what limitations he might have with the stains. He then went right to work. The price charged for the work came in just as estimated.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the opportunity to serve you. We're glad you were pleased with the job we did for you and we look forward to hearing from you again in the future."
Michael Y.
May 2017
Furniture Cleaning
Excellent.
Response from Wolfe's Carpet & Upholstery Cleaning
"We value good customers like you. Thank you for your trust and understanding regarding the work we performed for you. We're glad you were satisfied with our service and the results."
Juan C.
May 2017
Furniture Cleaning
Very proffsional, was very thorough during walk through. Answered all questions asked. Would deffinately recommend.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the positive feedback. We are appreciative for the opportunity, glad you were happy with the work we performed and we're grateful for any recommendations/referrals you are willing to provide."
Anna N.
Apr 2017
Carpet Cleaning
Awesome service and carpets. Look New!
Response from Wolfe's Carpet & Upholstery Cleaning
"We appreciated the opportunity to serve you and very glad you were happy. Please call us again."
Donald S.
Apr 2017
Carpet Cleaning
Great. Gave us a call to confirm arrival time. Worked with minimum disruption of household. Carpet very clean.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the opportunity to serve you. We're glad you had a positive experience and the carpet came very clean!"
Lisa K.
Mar 2017
Carpet Cleaning
The technician, Orion, arrived on time. He measured the rooms and areas to be cleaned. The price was within a few dollars of what I was quoted on the phone. I did add on cleaning of a closet and soil filtration though, Orion was friendly and professional so i ended up paying a bit more.
Response from Wolfe's Carpet & Upholstery Cleaning
"We're glad you had a good experience with positive cleaning results and the cost you were quoted over the phone was very accurate. Thank you for being one of our valued customers. We hope to hear from you again."
Patricia H.
Feb 2017
Carpet Cleaning
Orion arrived on time, did a very professional job, educated me on my carpet type and warranty. Would highly recommend!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the kind review and your willingness to highly recommend us to others. We appreciate it very much."
Raelynn P.
Dec 2016
Carpet Cleaning
.
Cindy B.
Dec 2016
Carpet Cleaning
Excellent! I got a call back on Saturday (expected it Monday). Services came an under est. Cost and carpets look new!
Ruth P.
Sep 2016
Carpet Cleaning
I called to get estimate & talked with Chris (I did measure before calling as I have large bedrooms) Orion came very personable good with the dogs, cost was within $5. 00 of quote. So far extremely happy with service.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thanks for taking time to provide positive feedback. We're always happy to hear when customers are pleased with our work. We will look forward to serving you again in the future! Thanks again. Wolfe's Carpet Cleaning"
Diane S.
Aug 2016
Carpet Cleaning
Great personality. Friendly & professional did a great job explaining & cleaning excellent job! Orion is excellent!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your business. We are glad you were happy with our work and look forward to hearing from you again. -Wolfe's Carpet Cleaning"
Patricia S.
May 2016
Carpet Cleaning
Ed was very friendly / explained all process - exp the urine treatment. Very professional!
Response from Wolfe's Carpet & Upholstery Cleaning
"Team Wolfe's is glad to hear you were pleased with our work. Thank you for taking time to provide this feedback. Please contact us if we can assist you again in the future. We'd enjoy the opportunity to serve you again."
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Wolfe's Carpet & Upholstery Cleaning is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 9:00 AM - 3:00 AM
Sunday: Closed
Wolfe's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express, Check, Visa, MasterCard
Yes, Wolfe's Carpet & Upholstery Cleaning offers free project estimates.
Yes, Wolfe's Carpet & Upholstery Cleaning offers eco-friendly accreditations.
Yes, Wolfe's Carpet & Upholstery Cleaning offers a 10% senior discount.
No, Wolfe's Carpet & Upholstery Cleaning does not offer emergency services.
Yes, Wolfe's Carpet & Upholstery Cleaning offers warranties.
Wolfe's Carpet & Upholstery Cleaning offers the following services: Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
ask for details