Founded 1973 • With Angi since June 2011
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Verified Reviews
Read reviews by category
carpet cleaning (75)upholstery cleaning (18)carpet installation (1)
Showing 1-25 of 80 reviews
George B.
11/19/2019
Very nice, on time, pet stains cleaned furniture replaced cost effective.
Description of Work
Carpet cleaned
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Service Provider Response
Thank you so much for taking time to share your experience. We're very happy you were pleased with the results of our work. Hope to hear from you again in the future.Tracy W.
04/03/2019
Bryan B.
11/12/2018
Anthony D.
09/24/2018
Overall very poorly due to the quote for services received. I contacted the owner to get a price quote for the service. I asked for 1200 sq. ft. of carpet and one couch. I received a quote for $384. The Technician arrived on time and was very professional. He measured all the carpeted areas, came up with 794 sq. ft. and gave me a price of $350. Imagine my surprise expecting the price to be significantly lower than the $384 and it was not. the Technician had no explanation. I was contacted by the owner Chris and he said he didn't quote the couch in the price given during our original conversation. I merely wanted to compare price quotes and not be surprised the day of service. And of course I had to take the price and just do it since all our furniture was moved and the inconvenience. I will say the carpet cleaning quality was great.
Description of Work
Carpet Cleaning
Category
carpet cleaners, upholstery cleaning
Cost
$350
Service Provider Response
You requested a quote and provided us with a specific square footage of carpet you wanted cleaned, and we provide an accurate cost. You wanted a quote for 1200 sq ft of carpet cleaning. You were quoted $384 for 1200 sq ft of carpet to be cleaned. We also attempted to verify that the figure you provided to us was accurate. In this particular situation, we determined, you were inaccurate and overstated the amount of carpet you were requesting to be cleaned. We determined you had significantly less area to clean and we communicated this to you (we determined you had approximately 800 sq ft of area to clean). You were provided the cost for 800 sq ft. of area to be cleaned. You did not seem interested in this quote and kept asking for a cost for 1200 sq ft of cleaning. You continued to get a price of $384 for 1200 sq ft of area to be cleaned. The cost of the couch was not quoted, because you continued to focus on the carpet cleaning cost alone and tell us all about your excavation business. When we arrived, the technician measured the carpeted areas to be cleaned and the the cost was $254.08. We added the cost of the couch, and the total bill was $350. You used a 10% coupon and paid $315.00. To recap, we cleaned your carpets and couch for $315. You received a $384 quote on the phone for CARPETS ONLY. Unfortunately, we do not clean couches for free. We attempt to provide an accurate quote to every client, and apologize for any misunderstanding related to the cost of your job. We are happy you were pleased with the quality and results of the cleaning and overall service the technician provided.Steve and Vivian H.
08/27/2018
The technician was able to remove residue and dirt lines left over from 2 previous carpet cleaning companies, and our carpet looks like the day it was installed. Very pleased with their work, and we will most certainly recommend them to friends and family.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
We're very happy you were pleased with the results of our work. Thank you for giving us the opportunity.Amy H.
08/01/2018
Job well done. Very prompt and professional. Did a walk through before cleaning to point out areas of concern and after to make sure I was happy with the results. Would definitely hire again.
Description of Work
Wall to wall carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Thank you for allowing us to serve you and for taking time to share your experience. We're glad you were happy with the work and will look forward to hearing from you again.Simonetta T.
02/13/2018
Excellent service from the get-go: from the initial call and coversation to the completion of the work. Super professional, detailed, courteous and delivered as promised. An old carpet with old stains and a lot of wear now looks bright, stain-free and fresh.
Description of Work
Cleaning old carpeting
Category
carpet cleaners
Cost
$135
Hire Again?
Yes
Service Provider Response
Glad to hear you had a positive experience all the way through the process and the results were great! Thank you for taking time to share a review. Hope to hear from you again in the future.Brett P.
12/04/2017
Saydra B.
11/06/2017
They were fast, professional & responsive. Furniture was moved & left on styrofoam blocks for carpet to dry. The job was done under 2 hours. Would hire again.
Description of Work
Carpet cleaning in 3 rooms, stairs & landing.
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Thank you for the opportunity to serve you and for providing your feedback. We are always glad to hear the good news of a happy customer.Judith D.
10/18/2017
Wonderfully. The outcome is perfect and I am completely satisfied and happy with the result.
Description of Work
Carpet cleaning and spot removal in living room, dining room and family room.
Category
carpet cleaners
Cost
$140
Hire Again?
Yes
Service Provider Response
Very glad you were pleased with the results of our work. Thank you for being a valued customer. We hope to hear from you again sometime.James and Terri B.
09/29/2017
I was contacted prior to the technician's arrival, as promised. The scheduler was sure to contact me regarding the arrival time and let me know of any changes. While the technician was here, I was told my loveseat is 6", and not a standard 5" so the charge would be more for cleaning. The estimate I was given then went up by $25.
Description of Work
Loveseat upholstery cleaned, carpet cleaned in two small rooms.
Category
carpet cleaners, upholstery cleaning
Cost
$160
Hire Again?
Yes
Service Provider Response
Thank you for providing this helpful feedback. We take great pride in quoting accurately over the phone, to eliminate any surprises in cost, on the day of the appointment. For clarification, the initial phone call was to clean a love seat. The quote was $135, which is our minimum charge. The value of the work was disclosed as $80 for a 5 foot love seat. When the tech arrived, the love seat was measured at 6 foot and the actual value became $96, however, the estimate provided remained the same. $135 minimum charge. The job description then changed and carpet cleaning WAS ADDED in an office and family room ($81.92 value). The total cost became $177.92 and a 10% coupon was presented and -$17.79 was deducted from the invoice. The job total became $160.13. The estimate given over the phone went up $25.13 by adding carpet cleaning in the office and family room. I hope this information is helpful. Thank you for allowing us the opportunity to serve you.SARAH G.
09/02/2017
I will definitely use them again they did a great job. easy to schedule appointment, very efficient. I really like that they use the truck. no heavy equipment brought into the house. my carpets came out really clean. I had them deodorize to just because they're very reasonable.
Description of Work
clean the carpet on the stairs, hallway and living room after my home was painted
Category
carpet cleaners
Cost
$155
Hire Again?
Yes
Service Provider Response
Thank you for your positive feedback. We are pleased you had a great experience and look forward to serving you again.Cary R.
08/30/2017
Very well- they were professional, on time, and worked hard!
Description of Work
Carpet cleaning.
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Thank you for taking time to provide feedback. We're happy you were pleased with the results of our service and hope to hear from you again.Pam G.
07/26/2017
He arrived as scheduled, walked through the job and explained what limitations he might have with the stains. He then went right to work. The price charged for the work came in just as estimated.
Description of Work
Carpet cleaning of stairs, hallway and bedrooms of a home just purchased. The carpets were extremely dirty and stained. He worked very hard to get the carpets as clean as he could. Some of the stains were too deep to get out.
Category
carpet cleaners
Cost
$257.47
Hire Again?
Yes
Service Provider Response
Thank you for the opportunity to serve you. We're glad you were pleased with the job we did for you and we look forward to hearing from you again in the future.Juan C.
05/10/2017
Very proffsional, was very thorough during walk through. Answered all questions asked. Would deffinately recommend.
Description of Work
3 BR, hall, living room, and dining room. As well as mattress.
Category
upholstery cleaning
Cost
$270
Hire Again?
Yes
Service Provider Response
Thank you for the positive feedback. We are appreciative for the opportunity, glad you were happy with the work we performed and we're grateful for any recommendations/referrals you are willing to provide.Anna N.
04/26/2017
Donald S.
04/03/2017
Great. Gave us a call to confirm arrival time. Worked with minimum disruption of household. Carpet very clean.
Description of Work
Cleaned 1 bedroom, 57 feet of halls and 13 stairs.
Category
carpet cleaners
Cost
$165
Hire Again?
Yes
Service Provider Response
Thank you for the opportunity to serve you. We're glad you had a positive experience and the carpet came very clean!Lisa K.
03/15/2017
The technician, Orion, arrived on time. He measured the rooms and areas to be cleaned. The price was within a few dollars of what I was quoted on the phone. I did add on cleaning of a closet and soil filtration though, Orion was friendly and professional so i ended up paying a bit more.
Description of Work
cleaned carpets in the living room, master bedroom, stairs and landing. Also spot cleaned areas of soil filtration.
Category
carpet cleaners
Cost
$274.81
Hire Again?
Yes
Service Provider Response
We're glad you had a good experience with positive cleaning results and the cost you were quoted over the phone was very accurate. Thank you for being one of our valued customers. We hope to hear from you again.Patricia H.
02/15/2017
Orion arrived on time, did a very professional job, educated me on my carpet type and warranty. Would highly recommend!
Description of Work
Bedroom, stairs and hall
Category
carpet cleaners
Cost
$135
Hire Again?
Yes
Service Provider Response
Thank you for the kind review and your willingness to highly recommend us to others. We appreciate it very much.Cindy B.
12/02/2016
Ruth P.
09/15/2016
I called to get estimate & talked with Chris (I did measure before calling as I have large bedrooms) Orion came very personable good with the dogs, cost was within $5. 00 of quote. So far extremely happy with service.
Description of Work
Clean carpets 4 bedrooms, closets, loft steps, long hall.
Category
carpet cleaners
Cost
$450
Hire Again?
Yes
Service Provider Response
Thanks for taking time to provide positive feedback. We're always happy to hear when customers are pleased with our work. We will look forward to serving you again in the future! Thanks again. Wolfe's Carpet CleaningDiane S.
08/21/2016
Great personality. Friendly & professional did a great job explaining & cleaning excellent job! Orion is excellent!
Description of Work
Had two carpeted rooms cleaned.
Category
carpet cleaners
Hire Again?
Yes
Service Provider Response
Thank you for your business. We are glad you were happy with our work and look forward to hearing from you again. -Wolfe's Carpet CleaningPatricia S.
05/06/2016
Ed was very friendly / explained all process - exp the urine treatment. Very professional!
Description of Work
Steam clean very soiled sofa & deodorize urine areas.
Category
carpet cleaners
Cost
$175
Hire Again?
Yes
Service Provider Response
Team Wolfe's is glad to hear you were pleased with our work. Thank you for taking time to provide this feedback. Please contact us if we can assist you again in the future. We'd enjoy the opportunity to serve you again.mary O.
03/16/2016
On time-price reasonable-very professional would have it done again in future. Good job.
Description of Work
4 rooms shampooed.
Category
upholstery cleaning
Cost
$214
Hire Again?
Yes
Service Provider Response
Thank you. Glad to hear you were pleased with our work. We'll look forward to serving you again.Donald S.
03/14/2016
Easy to set up appointment, Initial estimate over the phone was within 4.00 of cost based on actual measurement called before scheduled arrival and gave option of original schedule or a earlier on if I proffered. Explained likely outcome for problem areas. Did a great job.
Description of Work
Clean carpet in master bedroom, two long halls and 13 steps.
Category
carpet cleaners
Cost
$165
Hire Again?
Yes
Service Provider Response
Excellent. So glad you were pleased with the experience. Hope to hear from you in the future.Phone
Address
PO Box 65249
University Place, WA 98464
Website
http://wolfescarpetcleaning.comService Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.