Ned Stevens Gutter Installation

They overcharged me for a job that wasn't completed. I would not recommend this company.

They were Great! On time efficient

Very fast and good service. Price on higher end but still reasonable.

A tad expensive but they did a full check of my gutter system and they did a good job cleaning it out. As well, I commend them for their customer service. The people answering the phone were polite, courteous, and responsive

I have a three story high house. Couple of companies came and left because the roof was too far up. Ned's team came in and cleaned everything. No need to baby sit them. I will probably hire them again.

They were at the house to do the work the next day. Did an excellent job! Will highly recommend this company.

They collected my full payment and only to show up three weeks later and stated they cannot install the downspout due to the height of the gutter citing safety and do not have a ladder that is long enough especially when I told them the height of the home and the size of the house and where to install. They also happily took another job at my second home for gutter cleaning, but also tried to recommend upsale for gutter installation of a specific area for another more expensive job. I would not recommend them to my family or friends.

Fast service great price

Workman were efficient & thorough. Price at completion was as agreed.

They showed up when I was not home which they told me they could. They could not clean the gutters because I have the gutter guards which I told them I had. A week later I called them back because I had not heard anything and that's when they told me the above. I just find this very poor customer service.Also when I called to hire them they asked for a credit card at the time for payment up front.

good job

Very Professional cleaning gutters! Create job! I recommend to everyone who needs their service! Nice people from the customer service to people who performed our project!

They were there the very next day and did great work. I did find it odd that they could not give a more definite day and time that they would arrive, but they were very prompt to help me with my request.

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Did a great job

We were not home when they came but I can't see any debris. Probably everything.

Work with me on the price.were there when they said they be. Also cleaned up after them shelves.

They do a nice job.

We initially had a problem, but it was worked in everyones favor.

Initial phone conversation was very professional and accommodated my budget requirements. Workers were quick and efficient.

Very efficient. Came and went right to work. Discussed my areas of concern. Did extremely thorough gutter/downspout cleaning with water pressure (brought own hose). Informed me of a blockage in underground drain which they will fix later.

I want to start by saying I DO NOT recommend this company at all. My gutters weren't properly draining with the recent storms in the area which is why I hired Ned Stevens. They were very prompt about coming out which was the only positive part of this experience. I asked for them to give me a call before arriving and was told that they do not do that because the work is all done outside of the house. Of course when they showed up, I was woke up by people stomping around on my roof which scared the heck out of me and our windows were open as well which I do not appreciate for my wife's sake. A simple phone call when they are on the way is a very easy task. They were maybe there for a total of 15 minutes which felt rather short to me. I went out to check and sure enough all they had done was clean the gutters, they did not wash out the drain spouts and gutters with water which I was told was a part of the service. There was no water to be found anywhere on a dry day. They also left one of their door cards on the windshield of our vehicle which left sticker residue on the windshield and had to be scraped off with a razor blade. I call them up and they give me excuses about how if there was no water spigot available they would not do it. They also said that they must have used air to clean out the system but when they came back to clean it, they of course found debris they said. However, when I went to check the work the 2nd time, my hose spigot was never touched (I marked it to check) The hose was still connected and when I confronted them again they said they must have used my hose. Funny how it was in the same exact place I had it and untouched. More excuses on the phone with customer service saying that my water pressure must have been low. (my family are plumbers so there is no issue with water pressure). Water is still not flowing through my down spouts properly and will have to rehire another company to come do the job properly. DO NOT hire them, it is a waste of time. Read the other reviews of customers saying the same thing about their downspouts not being cleaned out.