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Able Services

4.8(
10
)

Lawn and Yard Work, House Cleaning, Floor Cleaning and Waxing,

... +4 more

About us

ABLE PET SERVICES LLC 253-320-6664 - val.able.services@gmail.com - www.facebook.com/Val.Able.Services 24/7 Boarding - Day Stay - Extended Stay - Drop In Visits - House Sitting. Your home or mine. Large fenced, secure yard. Dogs and cats. All breeds, all sizes welcome. Specialized in senior and disabled care. Licensed - Insured - Background Checked - MANY References. Local Small Business since 2003 - Valerie Smith, Owner. Call or email for price list. Credit Cards Accepted. Please leave a message. I will usually return your call within minutes. I have a spam blocker. In case you get routed to that best to text or email me. A portion of proceeds are donated to the Humane Society of Tacoma & Pierce County. I can customize my services around your specific needs. We are available for overnight, day services, vacations, work trips, etc. Your home or mine. Pricing starts at $25 for daycare. Rates vary based on length of stay and number of pets. When we house sit, we leave your home better than we found it. For an additional charge we can provide a thorough cleaning to your home while you are away. Come back to a nice clean home and a happy pet. We always send daily pictures and updates. My home is quiet and laid back. I run my business from home so I'm home most all the time. I also have a helper, Michelle, that assists me with away stays and drop in visits. We are always available to do a meet and greet so you and your pet can come by and look everything over. I have no children or pets myself. CLEANING Residential, move in, move out and evictions. EXPERIENCED IN EXTREME CLEANING! GENERAL LABOR Lawn maintenance, yard work, storm clean up, help packing, organizing, trash removal, chores and errands. $40 an hour per worker plus any applicable taxes, fees and mileage.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

24/7 house and pet sitting, boarding, daycare and drop in visits. Residential, commercial and new construction cleaning. Yard work, storm clean up, debris removal, pressure washing, help packing & moving, organizing, trash removal, chores and errands.

Amenities

Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.810 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
10%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
4.8
Write a review
Showing 1-10 of 10 reviews
Barbara Carrell & Kent D.
07/2017
3.0
lawn service
  + -1 more
My yard got out of control and needed cut and raked and some weed eating done. Unfortunately, the person that came out didn't really know the difference between weeds and flowers, and some expensive plants were pulled when they were weeding. The company agreed to make this right. However, I was told by the owner that the gentleman they were sending needs to be told things in small increments and to check on him every hour. I don't feel that I should have to act as a supervisor for this service when I am paying $35/hr. Update: I talked to the owner and it ended amicably. She is keeping her word by sending over an employee to go to the dump at no charge. 07/21/2017 Valerie Smith and I have been communicating through email which technically is fine with me. We have an ongoing dispute regarding charges. The last 4days I had been sick in bed and had not been checking my email or answering the phone. Valerie Smith knew i was ill, however she sent Eric over to do the job. Because i was sick i didn't know he's coming. The gate was locked, he was not able to get in to complete the job. Much to my surpirise Valerie Smith charge me $211.00 which she did not discuss with me. I don't like giving my CC info over the phone or to anyone, but she was insisting. And i said no cause you might take advantage of it, and she said no i will not gonna do that. I am not happy with that and i think its unprofessional. I will never use this company again.
Description of Work: general lawn care
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
$35
Response from Able Services
She made this whole thing so complicated and difficult I still don't know if I am done with her. I'm not about trying to bash or carry on a back and forth here but I take pride in my business and my reputation. I'll stand up to any scrutiny. I want to do a good job and get paid. I will always make something right within reason. If anyone is interested in reading this whole story you can decide for yourself. I won't be responding if she decides to trash me here. When done working at her property for the day Eric went to collect and she told him she was going to call me with a credit card. I left her 3 messages over 3 days before she called me back. Then she told me she was going to pay with a cashier's check and I could come pick it up. I had a half hour discussion with her that I didn't do business that way. I had to explain to her that I would now have to leave my office and take an hour away from my work to go back and get paid. She then agreed to give me her credit card info. I charge a 4% fee for credit cards to offset the fees I have to pay. I even waived that for her because I didn't want to have to explain how and why even though she signed the agreement that states the fee. She requested to have him back even after he had weed eated some of the flowers thinking they were weeds. This property was very overgrown so I can see how he made the mistake. The second time he went to collect she told him she wasn't going to make another trip to the bank to get the money because she doesn't have checks. I told him to stay there until we got paid. She called me and told me to "CHILL" I told her that I did have her credit card on file so I was willing to wait until I sent him back for more work. She emailed me asking how to best work with him because he again mistook some flowers for weeds. I responded: "You will have to participate if you want the best outcome. Go out once an hour. It's a lot easier to catch something immediately and correct it, then wait till he's gone." My guys aren't perfect. They are laborers and some of them need more instruction. My Labor Agreement states "Our policy is that client will be on site at the end of the day to walk through and inspect work is done to satisfaction. Payment will then be made for that day's work." Neither of which she did. She in fact called me back and wanted to continue having us do work but I declined telling her I had read her review. She wanted a $20 discount. I offered to take a load to the dump for her at no charge at about a $70 value. I also offered to send one of the other guys out there. After going there to fulfill my compensation for her flowers, after scheduling with her, she's not there. She asked that I send 1 of my other guys with Eric, which I did. I've got 2 guys there now. Keep in mind I have still not been paid yet for the second job on 7/12 and this is 7/18. I rescheduled with her to go back out the next day. The next day she tells me she is sick and reschedule for another day. I emailed her: "I scheduled everything so he could use the truck today. I can delay him coming until late this afternoon but I want this to get done today. You don't need to keep an eye on him to load yard waste for the dump. You can pay him cash for the invoice when he gets there or if you don't answer the door I can run it through credit card." The day I had scheduled Eric to get the dump load she emailed me about a missing tarp. I immediately replied: "He is on his way so you can ask him (about tarp). Like I said he can take a trip to the dump which is about a $70 value or I will deduct $30 off the invoice. If I add up the cost on my end I have Erik taking a trip there yesterday. Shane waiting. $13 credit card fee I didn't charge you just so I could get paid after 3 days of phone calls. I'm at my limit." So Eric gets there and she has the gates locked but her front door open. There is a pile of yard waste Eric had put outside the gate so he loaded it up, took it to the dump and I charged her credit card. She contacts me on the 21st, 2 days later and complains about that. I emailed her: "I informed you every step of the way what I was doing. I told you I was sending Eric that this was to be resolved that day, I told you he would pick up the stuff outside the fence, I told you that if you didn't answer the door and pay him like you stated I was going to run the credit card. You knew he was coming and you chose to lock the gates. Do you think you can just keep us running around at your whim? Have us do work and decide when and how much you are going to pay? Waste Eric's time going out there, having Shane waiting because you wanted him there too, then not being there. All I wanted to do was be done with this and you kept dragging it on. Every day there was something else you would come up with after the fact. If you just would have taken a look when he was done and do a walk through like I state in the Labor Agreement you signed we could have easily dealt with anything then and there. You pushed the boundaries in the beginning by telling Eric you were going to put the first job on your card then didn't answer my messages until 3 days later. The second job was done on 7/12 and you still didn't pay him when he was done when you told me you were going to pay him cash. If anyone got the raw end of the deal it's me. You won't find anyone that would have put up with all that and still offered to give you free labor for your flowers. When is this going to end? Don't you think you've gotten your pound of flesh?" That is my account and I have MANY reviews elsewhere that will attest to that. I would also be happy to email them to anyone that wants to inquire. I try to learn something from any bad experience and take steps to prevent it from happening again. I have amended my Labor Agreement to state that any complaints must be made within 24 hours since she would call days later with something new. All she had to do was to walk outside and check his work before he left.
Julie C.
04/2017
5.0
electrician, lawn service, plumbing, air duct cleaning
  + 2 more
Great. Val's workers are knowledgeable and respectful. We enjoy working with them.
Description of Work: Handyman work of a variety of sorts
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
I'm glad we could get your problems solved.
Patty R.
03/2017
5.0
house cleaning
  + -1 more
They did an awesome job in every respect of cleaning my home and getting the tile the cleanest ever!
Description of Work: My house needed cleaning and especially my master bath shower tile.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Able Services
It has been such a pleasure cleaning for you all these years. Look forward to many more!
John D.
02/2017
5.0
electrician, lawn service, plumbing
  + 1 more
I urgently need service and had my issues taken care of within hours.
Description of Work: Plumbing and electrical.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
Glad we were able to figure out the problem and get it fixed.
Pat K.
02/2017
5.0
lawn service, air duct cleaning, drain pipe
  + 1 more
All issues were specifically identified ahead of work and estimated in a very straight forward format. Val and her team were very fats to meet my deadlines and follow up was also timely.
Description of Work: Miscellaneous sewer line leak issues and bathroom ducting in attic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Able Services
It was a pleasure being able to take care of things for you.
John D.
01/2017
5.0
lawn service
  + -1 more
Responsive, affordable, and excellent quality.
Description of Work: Housekeeping Yardwork Electrical Plumbing Odd jobs
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
Thank you!
Justin B.
12/2016
5.0
lawn service
  + -1 more
It went wonderful, they showed up when they were supposed to and did a great job. Would definitely recommend them!
Description of Work: Garbage Hauling and clean up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
Thank you. I hope we can do more work for you in the future.
Richard K.
12/2016
5.0
house cleaning, lawn service
  + 0 more
Great. Hard working and courteous people.
Description of Work: Yard and house work
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
Thank you [Member Name Removed]. It's been a pleasure doing your house cleaning, dog sitting and yard work all these years.
Mary M.
11/2016
5.0
lawn service, interior painters, floor cleaning
  + 1 more
Great. Fast, efficient and the work was beautifully done.
Description of Work: 2 projects, cleaning, and some painting.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Able Services
We enjoy having you as a repeat cleaning client and glad we could help with your other projects too.
Beau A.
11/2016
5.0
lawn service, small appliance repair
  + 0 more
Job was completed to satisfaction.
Description of Work: Rental lawn care and appliance removal and replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Able Services
Thank you and look forward to working with you next year.

    Contact information

    Pierce County, Tacoma, WA 98409

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn and Yard Work,
    House Cleaning,
    Floor Cleaning and Waxing,
    Home and Garage Organization,
    Pressure Washing,
    Animal & House Sitting,
    Leaf Removal

    FAQ

    Able Services is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Able Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Able Services does not offer free project estimates.
    No, Able Services does not offer eco-friendly accreditations.
    Yes, Able Services offers a 10% senior discount.
    Yes, Able Services offers emergency services.
    No, Able Services does not offer warranties.
    Able Services offers the following services: 24/7 house and pet sitting, boarding, daycare and drop in visits. Residential, commercial and new construction cleaning. Yard work, storm clean up, debris removal, pressure washing, help packing & moving, organizing, trash removal, chores and errands.

    Contact information

    Pierce County, Tacoma, WA 98409

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day