Pacific Lawn & Pest

It didnt. Since a busy time for these services, I specifically asked (co-owner?) if I decided to use them, could they get to me in next 1 1/2 week or so. "Oh yes, we'll get you in". I completed what they asked to get set up on their online portal, which included entering CC info ( was a bit leary about that), and once that was done, was told they'd call to set up appt. Didnt hear anything for over 1 day, so sent f/u message. Got reply they are booked up until mid May ( over 2 weeks out), and someone would contact me 24 hours prior to when they planned on coming out. Not acceptable based on my conversation prior. So cancelled. The other major issue is there was no option for me to remove my CC info on their portal, which greatly concerned me ( NEVER have seen a site that does not allow that). Had to contact office reception again to ask to remove that info, which they did, but that just seems like a bass ackward way to deal with things. I don't like to waste my time or others time, which is why I asked about time frames in first place. I understand companies want business, but being realistic re: abilities to get job done in timely manner is huge in my book. And not having ability to remove your own CC info is just plain wrong!

Responsive and completed work as requested

They told me they are really not a tree/shrub spraying sort of company - mostly lawn care - but did refer me to another more specific company for trees. Kudos and a big A+ for that!

Josh and his crew do a great job! They are punctual and quick.

Cleanup and landscaping was performed but not completed (grass half mowed on side yard and not weed wacked), weeds not 100% pulled. Manager came to check on it and said it looked great and left before they completed. When i called and finally reached the manager 18 days later after several attempts to reach company to discuss this matter. I was told sorry job was completed. He said i waited 3 weeks (which its been a little over 2) to get ahold of them so its too late and last he saw the yard it looked great. I hired them a year ago for a one time mow and had issues with it and forgot. He reminded me saying that he should have expected this was going to happen again. And if he loses my business he has lots of other customers. Horrible business. I wished i would have remembered i was disatified last time i hired them. They do a half *** job. They are very willing to work with anyone but the moment you have an issue it becomes your porblem not theirs. Bad business.

Before winter came, I wanted to lawn aerated to hopefully fix some issues from the previous year. I asked for them to come by as soon as they could, and they had someone over in 2 days. He was already done aerating before I even realized he was here, and he finished the seeding promptly afterwards. Even took the time to note some of the problem areas and discuss potential services they could provide, but he also gave advice for how I could fix it myself if I chose to. Great service.

Excellent work! They were on time, professional, courteous, and did a great job! I will definitely use them again! I would also recommend to my friends.

Okay. The overseed didn't accomplish much as far as new growth of my lawn.

Called before they came. Performed work as requested. Were professional

Josh is very professional and did what he said he'd do at a good price.

No plugs that i could really tell and no mulch so the birds ate the grass seed

The price varies based on the services being performed. For fertilization just 1 worker.

They give a good explanation of the chemicals they put down. We are kind of particular about that. I don't know that there's anything they could improve on. They're pretty good.

We usually have them do more than one thing at a time, but I am not sure how much the price is. My wife usually handles this. We have been using them for two or three years. They provide spring, summer, and fall weed and feed is what they use, but I'm not sure. We have them do the aeration in the spring. Taking care of extra weeds in the yard, not the yard itself, but surrounding. Not mowing, we do the mowing ourselves, and we do the gardening and flower beds our self.

They did okay. Nice crew. Just seemed a little how priced for the short time required to do the work. Took as long to aerate the lawn as it would have to cut the lawn. Again, they did deliver just seemed a little high priced.

Josh was very professional on the phone and flexible on setting up a time to do the yard work. I had 2 men working for 2 hours and they got so much done! They cleaned up behind themselves and did everything asked.

Well the lawn is still dead where I had overseeding done. Not sure if its my sprinkler system or not enough seeding. Im going to put fertilizer down to see if that will help. Great customer service though.

The crew did a great job. They knew what needed to be done and how to do it. They cleaned up the yard when they were finished. I am pleased with the finished job. I would hire them again when I need more pruning done.

Josh has been amazing! He always remembers who I am and what kind of service I may need. Always calls to remind me of when they will spray so I can notify the renter. Just great, personal service. And the lawn has never looked better! Thank you Josh!

They did inform me that the price was inaccurate on Angie's List but he honored it anyway. He did an estimate for some other stuff for the yard. We agreed on a price. So I hired him to do additional work as well. Due to the weather the work has not been started yet. However the owner Josh is very responsive and answers all my question and I am happy to be able to refer them.

good customer service; very friendly; timely - no issues. would definitely use them again

They were prompt in returning all of my calls. And the work had not yet been done so I can not rate that yet. When the weather dries out a bit more the work will be done.

At the end of the year my yard had never looked so good.

It didn't, too much ice and didn't have the equipment. However I was happy with the professionalism shown. If I ever need anything done for my yard or if I have snow and no ice I will certainly call them. I would recommend this company to anyone. Thank you

Excellent job on everything they do. Josh, the owner, is very responsive and the guys who mow weekly are very friendly and thorough .