Very satisfied with the whole process. Gerald did an excellent job. Arrived punctually and observed COVID protocols. Explained clearly what he was going to do and how. Showed us preliminary findings, and obtained our permission to take samples for lab testing. We felt he listened to, and responded to, our concerns. Overall a very professional experience. We’ve now received the written report and feel we got what we wanted: an objective analysis of the problem and information we need to remedy it.

The technicians was professional, thorough, and informative. He did a careful look, photographed potential mold, and collected samples. He advised us on how to prevent mold—which was helpful since we were having our roof replaced. The tests came back in time for any roof work.

We have a leak in our house, and could not determine where it was coming from (windows or siding). Mr. Jose came and did a through inspection. He determined that one of the bedroom windows was leaking. We also discovered that my rigorous attempts to prevent further damage (mold) have been somewhat successful.

Jerry was very thorough and found two areas with wet construction materials, indicating hidden mold. They recommended remediation companies, one of which i am in the process of contracting.

Everything went well and according to the plan they laid out for me. The price of the lab testing seems excessive to me, but it may be an industry standard.

As expected

Everyone I spoke to was extremely professional, courteous, and thorough. They did exactly what they said they would do and explained the whole process to me. The report I received was very detailed and is precisely what I need to know to proceed with having the mold removed and the damage repaired by another company (so there is no conflict of interest). This is my first Angie's List review, and it is only because I highly recommend Mold Inspection Sciences if you have mold that needs to be inspected.

From the initial contact through to the final report, they were very professional. We knew from the beginning what the charges would be, and what additional charges there would be if they did testing. The inspector was early (which was great). He used a moisture meter in both bathrooms to determine whether or not there was mold behind the walls. He also used it on the floor, uncovering the fact that we have another issue in one bathroom. He took air samples, and we received our results from that test in 4 days' time. All actions were explained very clearly, and I was given ample opportunity to ask questions.

unknown

Gerry arrived on time and was very personable.  He said he would look in every nook and cranny including cupboards, etc.  After his inspection he showed me his findings and explained about taking samples and asked permission for the air samples, as they were $100.00 each.  I agreed to all procedures and costs because I felt it was important to know everything. The report was e-mailed to me on the 3rd day as promised and it was very scientific with pictures and readings and all kinds of information.  They called to let me know it was done and I appreciated that.  I needed to call a few times afterwards with questions and they were always there. The secretary was especially nice because she listened to my concerns regarding some one I hired whom I didn't think was getting the job done right., and also because it was someone they recommended for me because I asked them to give me recommendations.

 After receiving the report, and before and after hiring their recommended company,  I began looking at the surrounding areas and found more items which had mold.  All of my findings were in the very rooms that had been inspected. I found mold on furnishings in our basement main room, which was not included or noted in the report.   It has also since been found in our garage..........I felt sure he had looked in the garage because I saw him enter the house from the garage door at one point when I went downstairs to see if he needed anything. This mold is mostly in the insulation on the garage ceiling and some surrounding wood which was found by a home inspector I hired. ..This inspector also found that the wood floors in both bedrooms above the garage showed  higher than normal humidity readings and the entire basement flooring is at a 16% reading. ( that would explain the mold found on the furniture)    I am so disappointed.  I feel I paid 399.00 for someone to find half the mold.  I thought I was hiring experts and could rest assured that every room had been thoroughly looked at.  I can only assume that checking the flooring for moisture during a mold inspection is optional. 

     If anyone out there is going to have this kind of inspection I highly recommend staying with the person and really looking at everything because you know your home best, making sure you and the inspector have looked at every possible place for your own peace of mind.  I was worried and thought I might be in the way.  There was a lot of stuff in all the rooms, however I did offer to move anything to help him get through his inspection.  He never asked and I assumed all was well. I'd like also to mention that in the report, after each description of the separate findings, the statement is made that "hidden mold is possible".  I learned that getting a thorough inspection is really not possible.

unknown

These guys are a rip-off.  The inspector from MIS conducted a 30 minute review of my house and told me I needed at least 5 air samples in order to gauge "the extent of the toxic mold" that was present. A week or two later I received a report from MIS that led me to believe my basement should be condemned because it was so invested with toxic mold spores.  I had a follow up call with MIS to review the report and the message was the same -- you have a serious mold problem!  MIS recommended mold remediation and gave me the numbers of two companies to contact to perform the remediation services.  I contacted them and a couple of other mold remediation companies that I found on Angie's List.  The first company to come to my house literally laughed out loud when he saw the mold that MIS told me was a serious problem.  He recommended that I scrub it off and seal the wall with a product I could buy at the hardware store.  The second mold remediation specialist (one that MIS had recommended) said they could provide a treatment to the basement that would take a couple of days, but that was more than I needed to do.  A simple cleaning would solve the problem.  At this point I was livid and called MIS --- they acted puzzled by my report and suggested I try the same two remediation companies they had recommended initially.  At this point I called Environix and I am SO glad I did.  I explained what happened with MIS.  They came out and did an inspection and assessment, took air samples, and then prepared a lengthy report that clearly explained what I was dealing with.  They recommended solutions that I could handle myself and things I could do to make my home cleaner and safer.  And they didn't charge me for any of it!  Tim and Kathy from Environix were terrific to deal with and I highly recommend them. 
I followed up with MIS in mid December and still haven't heard back.... 

Gerry Young did a thorough job.  Great explanations for what exactly he was doing and why.  Received the Mold Report on the day it was to arrive and received a follow-up call regarding the report.

We are now in the process of requesting a few estimates for the remediation.  We will let Mold Inspection Sciences, Inc. when the remediation is complete and they will come and check the remediation services performed.

Great experience.  Very competent and personable.  Left us with all the necessary information with report to follow.

Inspector was thorough, cordial, knowledgeable, forthcoming with information and seemed to enjoy his job. We received reports 3 days later on the situation at our home.

There was a musty, mildewy smell in one part of my basement.  They did a visual inspection, tested with a moisture sensor, took air samples, etc.  After a few days the sample results came back, and I had no mold!  There are just some fairly straightforward things I  need to do to prevent moisture in my basement, but nothing serious which is what I had thought.  The gentleman performing the inspection was very informed and provided great answers to all my questions.  He even came on a Saturday! It was well worth the money spent to have this service done.

Staff scheduling appointment was very prompt to make us an appointment and very friendly. Inspector was very nice and walked us through the whole process. He offered to answer any questions and very professional.

Gerry was friendly and thorough. Pretty comprehensive report they email out after the inspection.

Musty smell appeared in our crawling space that we use for storage. Mold was the first suspect. We never had experience with mold before. So we decided to invite a professional to check the crawling space for mold.
Mold Inspection Science of Settle responded promptly to our phone call and scheduled inspection within a week. They provided their pricing information and short description of the process. Later they followed up with confirmation email that contained the same info.
Their inspector came on time to conduct a very thorough inspection, told us about his conclusions and suggested what actions to take. Written report will be sent to us via email within a week.
We are very pleased with professionalism and integrity of this company.

No evidence of mold or moisture in bedrooms.  No signs of mold or moisture, such as, blistering or discolor of walls in bedrooms.  Water on floor in bathroom around toilet was identified.  Inspector recommended that wax o-ring around toilet be replaced.

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We were under a tight timeline with the inspection, so we were grateful that Mold Inspection Sciences could fit us in on a schedule that met our needs. Gerry was on time for the scheduled inspection (early, actually). He looked thoroughly at all areas of the home and gave us tips for preventing water damage in the future. Our inspection report, complete with photos, and lab report were delivered on the day they were promised. We would definitely hire Mold Inspection Sciences again.

Mold Inspection Sciences was very responsive and one of their Senior Inspectors, Gerry Young, came to our house within 2 days. He performed a thorough inspection of the house and was a very helpful resource in deciding on the scope of the testing he performed. Gerry conducted himself very professionally and clearly knew what he was talking about. The testing was done within  few days and we received the results by e-mail and via a telephone call on the day that was promised. In addition, they recommended two companies for the mold remediation. Very positive experience - I would not hesitate to use their services again.

On time. Answered all my questions. Discussed testing and suggest treatment. Tested suspected mold spores is small office area. No reference experience for pricing.

We received the test results back from the lab in a timely and professional manner. In addition to a full written report, we also received a summary phone call of the results with encouragement to connect with them directly with any questions. Suggestions and recommendations for next steps were clear and reasonable. We would use them again and will recommend them to others.