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South Sound Restoration, LLC

Mold Testing & Remediation, Water & Smoke Damage

About us

24/7 Water and Flood damage and property restoration, sewer clean ups, mold abatement.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Water and Flood damage and property restoration, sewer clean ups, mold abatement.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Thelma V.
05/2015
5.0
They were here. Absolutely, everything was perfect, I can't say anything unprofessional, unlikeable anything. They were wonderful. Wonderful.
Description of Work: We had another leak. They found the problem. The restoration people came in and dried everything all up. It was a week of them cleaning it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

Theresa M. E.
12/2014
2.0
unknown
Description of Work: I had accumulated water under my manufactured home. During the cleanup and installation of a sump pump by another vendor, mold was noticed throughout the area. I contacted South Sound Restoration (which I found on Angies List) for the mold removal. I have two issues with this company: |1) I had pneumonia, so the cleanup and mold removal was important to me. Nick, who did the work, assured me they were testing the mold. He even rescheduled the cleanup because, "the sample was still at the lab." I constantly requested the lab results so I could to take it to the physician who was treating me for pneumonia. Tiffany Marvin finally admitted to me that the sample was never taken to the lab. Their process was to put the petri dish in a sunny widow and if nothing grew, it would not go to the lab. I requested a refund of the $145 they charged me for the lab. I never received it. |2) I elected to pay cash rather than put the service on my credit card, thereby saving 10%. When Nick came to collect, he requested cash, not a cashier or personal check. I refused to give cash and cleared up that issue with Tiffany and I mailed them a cashiers check for the bill. I caution anyone on Angies List not to respond to a demand for cash from any employee of any company!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,258.1

Sonia H.
09/2014
4.0
They were pleasant to work with. They subcontracted to a construction group that dragged the job out an extra month, and did not complete the clean up (they left a bathroom shelving unit disassembled and lying in my back yard, instead of either re-installing it, or replacing it and taking the damaged shelving unit to the dump). They gave me a gift certificate in apology for the delay.
Description of Work: Removed water damaged drywall and insulation, dried out workshop bathroom, did mold mitigation, removed and replaced (most) damaged bathroom fixtures, repaired bathroom and repainted.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Larry L.
03/2014
5.0
This company is the best! Water was discovered in the crawl space of my home during a home inspection because I was selling it. There was about a foot of water.From recent rains and a high water table in the area. Doug and Bruce came out the same day and pumped the water out and inspected the crawl space for any rot or water damage. Doug assured me that everything looked fine other than being wet, and that after drying out with his big heater device no one would ever know I had this happen. They were professional, extremely knowlegeable, and very nice. If you need this type of work done this company is the one to contact. Thankyou!
Description of Work: Removed water from crawl space due to high water table from recent rains and will be driving out area with large heater. Inspected area and assured me no damage to wood posts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thelma V.
01/2014
5.0
They were incredible. They were very clean. They put in all the equipment. They were very wonderful. They made it easy to live with the construction. It took them longer due to the damage was greater than expected. They had fans going to dry things out on every floor. They were very conscious of the people living in the condo and they made us feel that we were not in the middle of all this. The restoration company came out regulary and they were great. I could not of asked for better.
Description of Work: Tear out drywall, ceiling, insulation, vanities, countertop, dehumidifers, negative air fan scrubber, filter for air scrubber, hazard suit, hauled the damaged materials. Restored area where there was water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,679

Response from South Sound Restoration, LLC
Thank you so much for the feedback and review (removed member name). It was a pleasure serving you! Tiffany, Owner

    Contact information

    P.O. Box 6037, Olympia, WA 98507


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    South Sound Restoration, LLC is currently rated 4.2 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    South Sound Restoration, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, South Sound Restoration, LLC does not offer free project estimates.
    Yes, South Sound Restoration, LLC offers eco-friendly accreditations.
    No, South Sound Restoration, LLC does not offer a senior discount.
    Yes, South Sound Restoration, LLC offers emergency services.
    No, South Sound Restoration, LLC does not offer warranties.
    South Sound Restoration, LLC offers the following services: 24/7 Water and Flood damage and property restoration, sewer clean ups, mold abatement.

    Contact information

    P.O. Box 6037, Olympia, WA 98507


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM