Sound Door Service is your neighborhood garage door company. As a locally owned business, we prioritize your satisfaction and safety. We have helped individuals, families, and businesses find the perfect garage door and keep it running smoothly. With over 15 years of experience, we can make sure your residential or commercial garage door stays running smoothly.
I was very, very happy with Sound Door Services' work. They did a terrific job and I really want them to come back, I just haven't had the time to call them.I wanted somebody to come out here because I said once all this stuff is adjusted and do I still have a noise problem and it turned out I did. I initiated it, I said "give me a price on this product, on the garage door opener" and they installed it the same day and we were able to go out and get it. I want them to do the same thing for my other garage door now. It wasn't something that they tried to push on me, it was something that I told them I wanted then after listening to the garage door. They were really fast, very communicative, really polite and they offered me some options that were cheaper so I don't feel like I was ever pushed into it.
Description of Work: I purchased a package earlier. We really needed a new garage door opener but they did an overview, tightened the chains and replaced the rollers and things just like they said they would in the package description. They were able to also provide a new garage door opening machine that's really quiet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael C.
02/2014
5.0
garage doors
+ -1 more
We bought one of the deals from Angie's List for the a garage door tune-up. Our garage doors are ancient and the one that gets the most use was starting to sound pretty bad. We thought we would buy a little time before we had to replace it. The service provider was knowledgeable and friendly. He looked at both doors and the openers and provided good information and advice. We got a quote and will probably use them when we do have to replace them.
Description of Work: Serviced an old and creaky garage door, provided advice on replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Nigel M.
02/2014
5.0
garage doors
+ -1 more
Very professional and speedy. Works like a charm now
Description of Work: repair garge spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
martin F.
02/2014
5.0
garage doors
+ -1 more
every thing right,right on time,right on price and willing to answer all questions,responsive .rate highly to all my friends.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Treg I.
02/2014
5.0
garage doors
+ -1 more
We had just moved in to this house, and found the door would stick sometime, balking at opening. Sound Door adjusted the tension and performed basic maintenance, and it works great! They also walked me through how to do some of the maintenance work ourselves, although for the price I would hire them back regularly!
Description of Work: Great job reconditioning our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathy B.
02/2014
4.0
garage doors
+ -1 more
I contacted them a couple of times in 2011 and they never got back to me. lost their contact information but they responded immediately when they were contacted yesterday. Very happy with their quick response and service.
Description of Work: I purchased a $99.99 Big Deal for a garage door reconditioning service plus roller replacement on October 2, 2011. He inspected the system and lubricated the track. It was significantly quieter when he finished. Jon also programed my car to open the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Response from Sound Door Services
Immediately after I saw this review come in I called the very nice customer and tried to explain where the confusion with scheduling had gone wrong. I took full responsibility for the miscommunication and made arrangements to go out there so she can redeem her big deal on Monday.
Molly J.
02/2014
4.0
garage doors
+ -1 more
It went really well. They were on time and very pleasant. The price was reasonable and I was satisfied with the quality of the work. I had to wait a few weeks until they could come out -- which was probably due to how busy they got. The door has held up fine since they did the work.
Description of Work: I purchased The Big Deal, $99.99 for Garage Door Reconditioning Plus Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$100
Jack O.
02/2014
5.0
garage doors
+ -1 more
The Sound Door Tech was professional and helpful. He ended up replacing other parts (springs & pulleys) that were in need of repair.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Susanne F.
02/2014
5.0
garage doors
+ -1 more
Great service, responsive to our concerns, willing to check both door systems out. Knowledgable, explained job well.
Description of Work: fix a 25 yr old garage door pulley system and checked second door system for safety
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kendall K.
02/2014
5.0
garage doors
+ -1 more
Sound Door did everything they said they were going to do, when they said they were going to do it, for the price they quoted. I am pleased to recommend them to anyone needing garage door repair (they may do other kinds of doors too).
Description of Work: Replaced my garage door 8' belt rail (price above included sales tax).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163.18
BEVERLY D.
02/2014
5.0
garage doors
+ -1 more
They were right on time, did the reconditioning service, fixed the problem I had with my door closing, and provided great service. Very happy with the price. I would definitely use this garage door company again!
Description of Work: Garage door reconditioning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
James M.
02/2014
5.0
garage doors
+ -1 more
What a great business to work with! My garage door could not be closed; and of course it was 7:00pm when it malfunctioned. After asking my neighbor to help try to close it manually; we realized that was not going to work either. Based upon a referral, I called Sound Door. John answered and said they did not typically do after hour calls anymore. He asked a few questions about what happened and how the door was (or was not) functioning. Since I was home with my kids and needed my home secured, he offered to come out. He was at my home within the hour (and it was a fairly long commute). He quickly fixed the problem; found another problem just waiting to happen; and showed me how to maintain the work he had done. I am so thankful for the personal touch he puts on his business and would highly recommend their services to anyone. You get the quality you pay for. Thank you John - may family is secure tonight.
Description of Work: Garage Door Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Aida T.
02/2014
1.0
garage doors
+ -1 more
It's been very difficult scheduling something with the provider. They are not nice over the phone and cancelled on me after I had to wait for a week. Also, their website (which I checked before buying the Big Deal) says they work on weekends but when I called to schedule a Saturday appointment they told me they don't work on weekends and the business hours on their website were wrong too.
Description of Work: I purchased a Big Deal from Sound Door Services - $99.99 for Garage Door Reconditioning Plus Roller Replacement
Rating Category
Rating out of 5
$100
Response from Sound Door Services
I’d like to take this opportunity to clarify a couple of things with regard to this customer comments. On the “Angies Big Deal” service package that she purchased, it states that services are performed Monday - Friday during regular business hours. Because the customer did not have a flexible schedule, we did our best to accommodate her with a later-than-normal appointment on a weekday. As we strive to do with every customer, the day before the scheduled appointment we called to confirm the appointment and left a voice mail message. When the technician called in route the next day the customer told us that she found someone else to fix the problem and we did not need to come. The technician notified me of that and I called her back to confirm. She confirmed that the problem had been fixed so I told her that if she didn’t need/want the “Angies Big Deal” service package that she purchased, that Angie’s List would be happy to refund her the money. As I hope our current straight-A average rating on Angie’s List reflects, customer service is of the utmost importance to Sound Door Services. We are sorry that this customer is not satisfied but we believe that we did what we could to provide excellent service.
Bob H.
02/2014
5.0
garage doors
+ -1 more
We are hoping this one will last longer than the previous two sets. They made sure everything was in place before they left.
Description of Work: Replaced the spring system on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Richard G.
01/2014
5.0
garage doors
+ -1 more
They were terrific. They were on time. They were here when they were supposed to. There wasn't anything negative. I just spent the cost for the big deal. I guess their work was fine. The door still works. I would consider using them in the future.
Description of Work: I purchased a big deal for Sound Door Services. They replaced the rollers and aligned the track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SHUMEI W.
01/2014
5.0
garage doors
+ -1 more
I had a good experience. The work was good.
Description of Work: Sound Door Services changed the roller of the garage door and they checked the garage door condition and did a tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Ulla C R.
01/2014
5.0
garage doors
+ -1 more
I would certainly use them again and recommend them highly.
Description of Work: Totally paid attention to our particular problem with old wooden and unusual garage doors. Fixed problems and could not have done a better job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rob B.
01/2014
5.0
doors, garage doors
+ 0 more
The technician was prompt, polite and did a great job. When they came for the initial estimate they gave me several options and were very low pressure and easy to work with. I would use them again if needed.
Description of Work: Converted 2 garage doors from pulleys to torsion springs and put in a new garage door opener system and keypad for one of the doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,007
Shawna S.
01/2014
5.0
garage doors
+ -1 more
Everything turned perfectly. Scheduling went great and they were able to come out shortly after I purchase the deal. They were able to get the job done in a day and I was not required to bet here which was great. I was satisfied with what they did for me.
Description of Work: I purchased the big deal for $99 for Garage Door Reconditioning PLUS Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Austin R.
01/2014
5.0
garage doors
+ -1 more
Chris arrived right on time and went to work quickly. He reviewed the situation and found one spring had failed completely and the other was functioning - but I opted to have him replace that one as well. He explained what he was doing and understand the process very well. I was very impressed with Chris and overall - the company. Very nice and professional people. Thank you...
Description of Work: Replaced springs on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Jon M.
01/2014
5.0
garage doors
+ -1 more
I had the guys at Sound Door install our garage door opener about 3-4 years ago. I called them back last week to replace my broken tension springs. In my conversation with them, I noted that we were thinking about replacing the current chain drive opener with a quieter option, as we were finding the current one too loud, especially since our daughter's room was right above. I was quite pleased to have both John & Chris trouble shoot the issue with me and make some recommendations on how to limit the vibrations, the root cause of my issue, versus just selling me a new opener. I found their honesty refreshing and greatly appreciated.
Description of Work: Replace tension springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Ann H.
01/2014
5.0
garage doors
+ -1 more
It went well and we plan to use them again.
Description of Work: Serviced our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Abby W.
01/2014
5.0
garage doors
+ -1 more
A contractor backed his trailer through my garage door, so I looked on Angie's List and found Sound Door was highly rated and nearby, and offered a discount. Really great choice. He inspected the damage, and was back to replace it a day later. New door matches perfectly, and it's much quieter than the old one. Only difference is that he didn't include the opening handle that was on the previous one.
Description of Work: Replaced garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Matthew D.
01/2014
5.0
garage doors
+ -1 more
The service went really, really well. My incredibly noisy garage door opener quieted down by more than half. I was impressed enough that I also had them come back and replace the garage door opener as well. The price was competitive with Amazon, allowing about $100 for installation. The opener they recommended is fantastic. Both faster and smoother than my old one, and it works with compact fluorescent light bulbs. The old opener needed one regular and one CFL in order to work properly. The living room is directly above the garage, and using the opener no longer causes vibrations in the floor. It is so quiet, you can't hear it from inside the car, even right underneath it. When doing the install, Chris fixed up some of the "builder grade" things that had been done, including installing much more robust mounting brackets for the opener. Look at your garage door opener. Chances are, there are metal pieces with circular holes in them used for the mount to the ceiling and attached to that hanging down to match the opener. Previously, the opener was mounted on brackets that were about half the gauge as the pieces on the roof. After install, the gauges are the same. I'm extremely pleased with the product suggested, the work done, and my communication with the company. I'm pleased with the attention to detail, especially.
Description of Work: Replaced worn out springs, replaced rollers, lubricated garage door opener. After the initial service, I decided to replace the garage door opener because it was still pretty loud and was never really that great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Virginia K.
01/2014
5.0
garage doors
+ -1 more
My nephew had gotten the door to work again before he came but I asked him to check it over and lube the rollers. He did a very thorough job. He fixed a sensor that was laying in pieces on the floor and gave me some maintenance tips. Then I had a coupon for 10% off, but he only charged me $60 instead of $100 because it turned out to be working when he arrived. Very fair, and unexpected.
Description of Work: Repaired and lubed garage door opener.
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Service Categories
Garage Doors,
Doors,
Water Heaters,
Garbage Collection
FAQ
Sound Door Services is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 PM - 7:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 2:00 PM
Sound Door Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sound Door Services offers free project estimates.
Yes, Sound Door Services offers eco-friendly accreditations.
Yes, Sound Door Services offers a 5% senior discount.
Yes, Sound Door Services offers emergency services.
Yes, Sound Door Services offers warranties.
Sound Door Services offers the following services: Garage Door & Opener Repair & Installation