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Sound Door Services

Garage Doors, Doors, Water Heaters,

About us

Sound Door Service is your neighborhood garage door company. As a locally owned business, we prioritize your satisfaction and safety. We have helped individuals, families, and businesses find the perfect garage door and keep it running smoothly. With over 15 years of experience, we can make sure your residential or commercial garage door stays running smoothly.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Garage Door & Opener Repair & Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,346 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1126-1150 of 1346 reviews

Sarah J.
09/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

R Jerry R.
09/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tarek M.
09/2015
5.0
garage doors
  + -1 more
Service was not needed.
Description of Work: Purchased a "Big Deal" for garage door reconditioning. When I called to schedule on the phone, the tech mentioned that my type of garage door does not need the work included in the Big Deal and offered to refund my money since service was not needed. I appreciate that.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Murali S.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Broken garage door spring was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

mark H.
09/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99.99

Shay T.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced bottom panel of garage door. They were great, they were able to come out within a reasonable amount of time and got the job done quickly. Looks great! No problems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Lauren L.
09/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89.99

Teri B.
08/2015
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ran G.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: We used this provider in the past to replace our old garage door motor. This time we replaced two garage doors. The work was professional and efficient, and we will certainly continue to work with this provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Phillip T.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Inspected and serviced garage door. Provided advice about need for repairs and upgrades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anil S.
08/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Rachael W.
08/2015
5.0
garage doors
  + -1 more
See above
Description of Work: Nothing. I did not use them because they could not fix my problem.
Rating CategoryRating out of 5
$99

Response from Sound Door Services
According to our records this customer bought a $99 big deal in November of 2011. We scheduled an appointment the next day and arrived at her house a few days later. The customer purchased a tune up and roller replacement deal off of Angie's List which included replacement of up to 10 rollers and a tune up and adjustment on her door. Upon arrival we realized that she had a one piece swing out door which only has 2 rollers that are built into the door and cannot be replaced. We recommended that she get a refund through Angie’s List, which she did and then we proceeded to lubricate the door and make any adjustments that we can on a swing out door. At the time the customer seemed happy that we did what we could and appreciated the suggestion for her to request a refund.

Dwight C.
07/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Julie L.
07/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JANET S.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Sound Door Service replaced three garage doors. The service was great i'd would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,961.62

Stacy R.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: We had the original manual door from the 20s. They installed a automatic door with framing. Wonderful garage door put in. Seems to be working just fine. Very happy. Company is very professional. Everyone was punctual until the install. I requested and even rescheduled for a late day install so it would not be happening during my son's nap. They were unable to do this but told me that they would let the installer know so he could try and do the noisiest things before and after the nap. I agreed that it seemed fair. Installer did not show and when I called to follow up they told me he would be running late due to a doctor's appointment. He showed up 2 hours late just as I put my son down for a nap. Of course he had to work as my son was going to sleep (hopefully) for 2 hours. The company gave me a 5% discount for the troubles, but I stopped by the garage later and noticed the installer was listening to radio and it seemed pretty loud. Which balanced out the professionalism of the discount. Overall very happy! Just wish the installer would have come on time, and been respectful of my request for no unnecessary noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,500

Lee T.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Great, they came out next day after a spring broke on my garage door. They fixed the spring and replaced my garage door opener with a belt drive. Everything has been working great since then. They lubricated the wheels and pulleys too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Louis S.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed new door torsion spring. Corrected other mechanical issues with door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Scott S.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door roll-up assist springs that had both broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nikhila A.
06/2015
5.0
garage doors
  + -1 more
Overall satisfied
Description of Work: The person who came by was extremely helpful and walked through what he was going to do. The noise in the garage door has reduced significantly. He was also very upfront about not being able to eliminate all the noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Patty R.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I had two garage door openers with outside keypad installed. Sound Door Services had me scheduled the day after the call. The personnel was on time, polite, professional and performed quality work. I highly recommend Sound Door Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Breck A.
06/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: Replaced the door springs and bearings to a 16' heavy garage door. Now its good for a long time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Peggy W.
06/2015
1.0
garage doors
  + -1 more
unknown
Description of Work: Came out gave estimate didn't call back. Had to call several times before John answers call. One several occasions. Still hasn't returned call in return of money.

Rating CategoryRating out of 5
professionalism
1.0


Response from Sound Door Services
This customer purchased an Angie’s $99 deal (roller replacement package), we scheduled the appointment, I called her in advance to let her know I was on my way, and I showed up on time. When I showed up I noticed she had a swing-out (tilt-out) door that would not be applicable to the deal she purchased because tilt-out doors do not have rollers. I explained to her that she had an old style swing out door that did not have any rollers in addition she had a broken spring on her swing-out door. I explained to the customer that we cannot replace parts on swing-out doors because the door was very old and that they do not make parts for it any more. I also explained to the customer that she can get a refund from Angie’s List for the full $99. She mentioned that she was selling the house and didn’t have time to get a refund and just needed the door fixed. I then told her that we could only replace the door and would be happy to give her an estimate. I told her that we would deduct the $99 she already paid and apply the 5% discount we give to Angie’s List members so it would be as cost effective as possible. The customer said she would have to think about it but again asked me to try and find the spring. A few days later I followed up with the customer to ask if she had any questions, which she did not at that time. A month later I heard back from the customer where she asked if I would come back to take a 2nd look at the door to see if there was anything I could do. I reminded her that we cannot replace those springs and she could still get a refund from Angie’s List. A month after that (about a week ago), the customer called back again and once again asked if we had found the spring for her door. Once again I explained that we could not fix the door but she could still get a full refund. She mentioned she didn’t have time to get a refund and wanted me to call Angie’s List for her so they can send her the money back. I told her I would be happy to get her the number but in order for her to get the refund she would have to initiate the call. This customer called us 4 times and each time she called I either picked up the phone or called her back. I truly am sorry we couldn’t help her fix her door but we are limited to repairs for which we can obtain parts.

Cristina T.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installation of new garage door and all related components; the company was extremely professional, punctual and in general a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Garth G.
06/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

20017 Se 206th St, Maple Valley, WA 98038

https://www.sounddoorservice.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 PM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
SOUNDDS909RB
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
01/13/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Water Heaters,
Garbage Collection

FAQ

Sound Door Services is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 PM - 7:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:00 PM

Sound Door Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sound Door Services offers free project estimates.
Yes, Sound Door Services offers eco-friendly accreditations.
Yes, Sound Door Services offers a 5% senior discount.
Yes, Sound Door Services offers emergency services.
Yes, Sound Door Services offers warranties.
Sound Door Services offers the following services: Garage Door & Opener Repair & Installation

Contact information

20017 Se 206th St, Maple Valley, WA 98038

https://www.sounddoorservice.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 PM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM