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SERVICE PRO

Founded 1990 • With Angi since September 2007

4.2

(4) Verified Reviews

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Business Details

Phone Number

Address

3501 205TH PL SW

Lynnwood, WA 98036

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Description

Seattle 206-930-8371 East Side 425-483-1078 Lynnwood 425-670-8533

Verified Reviews

A few reviews for this pro...
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chris C.
5.0
03/24/2016
We had a refrigerator leak that caused floor warping and water to leak into our finished basement. It had been leaking for months. Service Pro helped us understand the issue, found a contractor that could do the demolition, managed the drying/de-humidification process, and submitted a bill that our insurance adjuster was happy to approve. Chad and Chris gave me daily updates and the whole effort went how they said it would. It was a very trying time and they did a great job taking care of things.
Description of Work
Helped us assess some water damage Coordinated demolition and removal of the damaged material. Dried out the wet subfloor and ceiling joists.
Category
water damage restoration
todd R.
3.0
07/09/2013
Chad (Owner) was the first person our to give me an estimate of services. He was fantastic. He went over everything in detail and set expectations. The issue started when he son came out the following day to perform the project. No prep was done whatsoever to protect my home or belongings. Nothing was laid down on my hardwood floors or carpet to protect them. No tarps or plastic were laid out to protect my carpet for furniture from debris. Equipment was rolled up and down my stairs directly on my carpet and I have dirt all over my carpet from uncovered foot prints and there equipment. I was told that they would return the next morning to check on the project and did not hear from anyone until after 1:00pm when I
Description of Work
Removed drywall to find source of leak and setup dehumidifiers to dry out area
Category
carpet cleaners, drywall
Katherine E.
2.0
08/27/2009
He wanted $700 to start. To pull up our carpet and haul away the pad of a 6'x6' area. During the course of our conversation, I mentioned that our insurance didn't cover the problem (our flood was due to our neighbor's hose running for days this is considered groundwater and not covered by most insurance plans). He got all worked up and lectured me on how wrong I was and that I should call my insurance company and talk to an autitor not an agent. He was pretty rude, and completely wrong and way too expensive.
Description of Work
Our basement flooded. I was looking for someone to help us dry it out and salvage the carpet. He called to give me an estimate.
Category
carpet cleaners

Service Provider Response

This customer had unrealistic expectations. At the onset of the phone call she mentioned the type of damage she had experienced. She also mentioned that she wanted her carpet dried and salvaged. Her damage was ground water. Ground water is category 3 water damage, and you can not save the carpet or pad due to possible contamination. We try to help every customer with their specific situations and must adhere to the S-500 standard for water damage cleanup. Because of the licensing that is mandatory for our industry we must strictly adhere to these regulations. This specific customer wanted us to ignore these regulations because of the replacement costs of the carpet. Pricing for our industry is strictly set by insurance companies standardized pricing. We regret that we were not able to meet this customers' expectations and demands that go against IICRC regulations.
Diane M.
5.0
09/27/2007
We like that the same tech comes out each visit and that they also offer furniture cleaning services. We call them when we need them and have continued to use Service Pro for just over five years now.
Description of Work
A single tech cleaned two carpeted rooms and two carpeted hallways in our three story home.
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Water and Smoke Damage
    Drywall
    Oriental Rug Cleaning
    Upholstery Cleaning
    Drapery Cleaning
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, Check
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    24 hour emergency service water damage cleanup carpet cleaning upholstery cleaning smoke damage cleanup

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about SERVICE PRO

    How is SERVICE PRO overall rated?

    SERVICE PRO is currently rated 4.2 overall out of 5.

    What days are SERVICE PRO open?

    SERVICE PRO is open:

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    What payment options does SERVICE PRO provide

    SERVICE PRO accepts the following forms of payment: Visa, Check

    Does SERVICE PRO offer free estimates?

    Ask SERVICE PRO for details on free project estimates.

    Does SERVICE PRO offer eco-friendly accreditations?

    Yes, SERVICE PRO offers eco-friendly accreditations.

    Does SERVICE PRO offer a senior discount?

    Yes, SERVICE PRO offers a 10% senior discount.

    Does SERVICE PRO offer emergency services?

    Yes, SERVICE PRO offers emergency services.

    Are warranties offered by SERVICE PRO?

    No, SERVICE PRO does not offer warranties.

    What services does SERVICE PRO offer?

    SERVICE PRO offers the following services: 24 hour emergency service water damage cleanup carpet cleaning upholstery cleaning smoke damage cleanup