Founded 2003 • With Angi since April 2008
Service Provider ResponseI completely understand your frustration. We should have reviewed the results to see if the samples were collected correctly. In the vast majority of circumstances, these reports are of little value and we end up redoing the entire inspection. They tell you the type and quantity of the mold but fail to investigate the cause and extent of the growth. It’s these latter issues that are most important. And because we warranty all of our work, it’s very important we get these right. Otherwise, we’re on the hook for another company’s failure. Even if an inspection report comes from a trusted source, we still need to verify their findings before we can proceed. This takes quite a bit of time and yes, we charge for this investigation. This is true for most construction industries. A plumber is not going to provide a bid based on another company’s assessment. They need to fully inspect the problem themselves make sure the plan meets their internal standards. In the past, we've done these for free. It often ended poorly because in the course of the remediation work we found problems missed by the 3rd party inspector. Even though it was not our mistake, the clients are understandably frustrated and 3rd party is long gone at this point. We've found it much better to spend a bit more time on the front end to ensure there are no hidden surprises. As you noted in your comment, we refund this inspection if we perform the remediation work. The inspection then becomes a free bid. The vast majority of our clients find this a very fair arrangement because it balances out the responsibilities of the client and the company. Regardless, I am disappointed this approach doesn’t work for you. I clearly failed to address your concerns and find a solution that works for both of us. I would be happy to perform a free inspection to make things right with you. Also, I've talked this over with our team and coached them on how to handle these situations better in the future.
Service Provider ResponseWe couldn't have asked for a better way to start the week! Thank you so much for taking time to write such a thoughtful & thorough review. We'll be sure to pass them along to the team as it's always encouraging to hear from our clients - especially when the feedback is so great! We try to operate with the highest level of efficiency & detailed communication to ensure the best overall experience for everyone involved. Thanks again for sharing your experience!
Service Provider ResponseThanks for sharing your experience. As I'm sure you've now realized first hand, that dealing with mold can be very intimidating so please don't hesitate to reach back out if there's anything else we can do for you!
Service Provider ResponseTim, your inspector, is fantastic! He is always very attentive and thorough in his work. We appreciate your taking the time to tell us you were satisfied.
Service Provider ResponseThank you for the kind words! It's great to hear remediation wasn't necessary. We agree, Tim is the best and we will definitely let him know how happy you were with the report and lab details. Have a great week. Feel free to reach out to us if there is anything else!
Service Provider ResponseThank you so much for those kind words! I'll be sure to pass them along to the team as well. In an industry that's riddled with scams, helping customers like you (and getting reviews like this!) make it all worthwhile. You should get your report by the end of this week. Thanks again for the shout-out and have a great day!
Service Provider ResponseThanks for reaching back out, [Member Name Removed]! We're so glad we were able to take care of you. It's always encouraging to hear positive comments from our clients. Thanks again and have a great rest of your week!
Service Provider ResponseThanks for your feedback and for letting us inspect your home! We always appreciate it when people take time out of their busy days to leave us a few comments. Let us know if there's anything else we can do for you!
Service Provider ResponseThis client only hired us for a $175 inspection, NOT a $2,700 remediation job. We called the client yesterday and she said she mixed us up with the company she hired for remediation (they have a similar sounding name). She was very apologetic and called Angie's List to place the review on the correct company.
Environix Testing & Remediation is currently rated 4.8 overall out of 5.
Environix Testing & Remediation is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Environix Testing & Remediation accepts the following forms of payment: Check, Visa, MasterCard, PayPal, Financing Available
No, Environix Testing & Remediation does not offer free project estimates.
Yes, Environix Testing & Remediation offers eco-friendly accreditations.
Yes, Environix Testing & Remediation offers emergency services.
Yes, Environix Testing & Remediation offers warranties.
Environix Testing & Remediation offers the following services: We specialize in mold testing & remediation, indoor air quality analysis, ventilation assessments, attic & crawlspace mold cleanup, lead and asbestos survey & testing, water damage assessment & restoration, and more!
Asbestos Abatement/Removal & Pest Control.
Build Vision Construction LLC is a small, local, family-owned business. We offer excellent construction and remodeling services and specialize in working actively to meet our customers' needs with high quality and safety. We are devoted to completing our work with diligence and extreme attention to detail. As a general contractor, we are dedicated to providing you with a reliable and professional service to meet all your needs. Diego the owner of Build Vision Construction, has been working steadily in the construction industry for over seven years; three years in residential construction and four years in commercial construction. He graduated from Northwest Carpenters Union Apprenticeship Program.
We are an emergency restoration company specializing in water, fire and mold damage.
We specialize in Asbestos Removal. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!