Response from Olympic Rockeries & Construction
We are so sorry to hear that you feel this way! The offer was for (5) 3 man size boulders (appox 4-5 tons), delivered, & installation for $425 reduced $800. 15 mins is plenty of time to set 5 boulders using our specialized rock setting equipment & 18yrs of experience! The offer also had mentioned this as well. The only challenge was access...you mentioned several different options and i said that it would take an addtional 15 mns to transport boulders to the area you wanted them placed. It came out to an addtional $46.25 for the extra time at $185 an hour. You were not willing to spend anymore than $425 , i advised you that I was sorry for the confusion and offered you the refund immediately!! I dont think there was anything deceptive about the offer, everything was stated in the fine print, but you "thought" it was 15mns per rock...we were going from our yard in Issaquah to Duvall, at least an hour one way with truck, trailer, & excavator. Thank you for taking the time to write this review and for your feedback. Sorry it didnt work out. Shinda