Founded 2008 • With Angi since July 2011
We are proud of our excellent communication system and high rate of customer satisfaction. We provide our own organic cleaning supplies that are pets and kids “friendly”. We can assure you that the same professional will be coming and cleaning your house each time. Also, we are time constant and coming every week and every two or four weeks at the same time, we can be flexible as well in case you have some unplanned schedule changes. Please contact us for a free quote over the phone or at your location and make sure that A&K Cleaning is the service you’ve been looking for as well as new best friend for your house!
Verified Reviews
Showing 1-25 of 104 reviews
Stephen L.
03/30/2020
Leslie A.
06/30/2018
A&K was a great experience. I have never hired a service to clean my house before and relied on reviews on businesses in my area for research. Everything was easy - from the initial emails, quotes, scheduling, etc. to the end product. )was great at keeping me posted with updates and Mike and Virginia were outstanding with deep cleaning our home. They were friendly, professional, quiet (!) - I never knew housecleaning didn't involve a lot of clanking around. :) and were able to clean everything asked in the allotted amount of time. I wouldn't hesitate hiring A&K again and will call on them for carpet cleaning soon!
Description of Work
Deep Cleaning
Category
house cleaning
Rochelle E.
08/15/2017
Rochelle E.
06/14/2017
They gave me a deal because they were supposed to do a cleaning in Dec and they refused to do it. So I gave them an F review. So he called me and really tried to make it up with the customer service. Because they didn't do the cleaning and they didn't give me a refund and they just kind of blew me off. Then I gave them the F review. So the owner really did everything that he could to make up for that. They really did go above and beyond. He gave me a refund and an additional gift card as well as kept asking me to give them a second chance to make it up to me. So for that I gave them an A review the second time I graded them because he really took it to heart that I was not happy with their service and went above and beyond to make it up to me. It was 2 people and they were very nice. One didn't speak English. I think they were from Ukraine or something.
Description of Work
It was a move out cleaning.
Category
house cleaning
Rochelle E.
01/30/2017
Debbie B.
01/23/2017
Rochelle W.
12/12/2016
A & K is excellent. They are not the cheapest option out there, but they are, in our opinion, the best. We'd hired other house cleaners from other companies before, but were never satisfied until we found A&K. A & K communicates with us each week. If our regular house cleaner (whom we LOVE) is ill or on vacation, they let us know as soon as possible and ask if we'd like to have someone substitute. The substitutes have always been excellent as well. I don't worry about damage or things missing and my house looks wonderful when I get home. A & K is great at communicating, great at cleaning my home. Once in the 3 or 4 years an item was bumped and they let us know right away and apologized. When I looked at the item - I couldn't see any damage, would never have known if they hadn't told me. I so appreciate their honesty, integrity, communication and skill at cleaning my home the way I want it to be cleaned.
Description of Work
We've hired A & K for house cleaning for several years now. We have the main floor of our house cleaned every other week and once or twice a year have the entire house cleaned.
Category
house cleaning
Service Provider Response
Thank you for such a detailed positive review for us! We have very much enjoyed servicing your home for as long as we did and will look forward to continuing to do so.Jocelyn B.
11/22/2016
We've been very impressed with A&K Cleaning in the months since we've been using them. We switched to them after having another house cleaning service for years that really started going downhill in terms of quality. I couldn't be happier that we switched! From the very first contact, Helen at A&K has been a pleasure to deal with. The two women who came to do the first deep clean were fantastic, and since then, our regular house cleaners have been coming and doing a wonderful job. The price is completely fair for what they do. Helen even texts me the day before they're scheduled to come as a reminder. I've recommended them to several friends we've been so impressed with their quality and professionalism.
Description of Work
A&K Cleaning does our biweekly house cleaning and also did a deep clean the first time they came to the house.
Category
house cleaning
Service Provider Response
We really appreciate your great recommendation, both here and to your friends! It is the best compliment we can get. We look forward to continuing service in your home.George Y.
11/12/2016
The price for first three rooms was OK. No discount even the rooms were mostly covered by furniture and each room is lot smaller than 200 SF. The price for added rooms/areas are pretty high. They reached out to me and took steps to fix the issue.
Description of Work
Cleaning carpet in a new home. Three bedrooms , hallway and stairs have carpet.
Category
carpet cleaners
Sam R.
11/07/2016
It went really well. They came on time and were very professional. The house is now incredibly clean and the chaos more under control. It ended up taking about twice as long as estimated to do the deep clean, but they stuck to their initial estimate and were very nice about everything. I am definitely going to continue using them.
Description of Work
We have a 3 story, 2.5k sq. ft. house that our 2 kids love to keep messy. We needed a solid clean as well as a little organization for the chaos inflicted by the kids.
Category
house cleaning, window cleaning, floor cleaning
Service Provider Response
We are glad to hear that you were happy with our service! Always glad to help with the organizing. Thank you for such a great review.Nicholas O.
04/27/2016
It went perfectly. They showed up on time, finished on time and did everything they said they would and it looked great. A little pricier than others, but not complaints.
Description of Work
Cleaned inside of house
Category
house cleaning
Service Provider Response
Thank you for your honest review! We do try to compensate our team members with some of the highest wages in the industry, and it really shows in the quality of work that they do. We are glad to hear that you were satisfied with the service.Tim V.
04/24/2016
Arrived right on time and performed all cleaning items as requested to prepare home for upcoming open house. Did a very good job and was very professional.
Description of Work
Housecleaning
Category
house cleaning
Service Provider Response
We were happy to help prepare your home! Thank you for your positive feedback, and feel free to call us again.Helen K.
03/11/2016
After doing some research, I decided to go with A&K Cleaning because of their amazing reviews on here and on Yelp! The whole experience was a breeze, and they were even able to schedule an appointment that same week. The guys who came out to do the cleaning were on time, very professional, and explained the whole process and pricing one more time before beginning the cleaning. My carpet has never looked so bright (it is a light beige, almost white carpet) and I feel so much more comfortable putting my baby down on my carpet! It smells nice and fresh too. Highly recommend these people for carpet cleaning, very pleasant experience. They also call and follow up to make sure that you're completely happy with their services, and I was!
Description of Work
Carpet Cleaning
Category
carpet cleaners, house cleaning
Service Provider Response
Thank you for the great feedback. We always try to make sure to explain all pricing and service, and follow up to make sure we did a great job. Feel free to give us a call again any time, for housecleaning or carpet cleaning, or both!Michelle P.
02/15/2016
We hired A&K to get to the tasks we are not making time to get to- the weekly and monthly big cleaning projects. We are really happy with how our bath looks and she is making big progress on a year of neglect in the kitchen.
Description of Work
Our cleaning professional deep cleaned our bath and kitchen, scrubbing off an accumulation of grime. She even moved our stuff out of the way to get at the areas.
Category
house cleaning
Service Provider Response
Your feedback is very much appreciated! We will pass the thank you on to your professional, and look forward to hearing from you for any future cleaning needs.David A.
12/14/2015
Stephanie P.
12/11/2015
They are great! Punctual, follow directions, reliable, and very good cleaners. They do an excellent job and are very responsive if I need to change dates. They are not the least expensive, but the quality and service is totally worth it. I would highly recommend them.
Description of Work
We've been using A&K cleaners for a few months for general housecleaning
Category
house cleaning
Service Provider Response
Thanks for that great review! We always strive for excellent communication and to work with your schedule.Tracie L.
11/08/2015
They are extremely professional and do an excellent job! We have them come every two weeks and it is worth every cent to come home to a sparkling clean house. We are more than satisfied and would easily recommend them.
Description of Work
House Cleaning
Category
house cleaning
Service Provider Response
Very happy to hear that you are satisfied with our bi-weekly services, thanks for the great feedback. We will pass the compliment on to your cleaning professional!Jamie O.
09/14/2015
Everything went very well. Communication was very quick and efficient. I pinged the company on Saturday and on Monday, they had a team out in the morning. My house is sparkling now! We will definite be using A&K for our regular house cleaning moving forward.
Description of Work
Deep cleaned house
Category
house cleaning
Dan C.
08/12/2015
Provider was excellent in follow up. Unfortunately I had a misunderstanding regarding the scope of services (cleaning) that would be provided. Provided offered a full refund and to redo the service, neither was necessary as overall the service received for the dollars spent was fair. I should have called the Provider directly while the cleaner was working, think that would have resolved the misperception. Again, the Provider followed through - a true sign of character and professionalism. I will use them again.
Description of Work
Cleaned two floors of our new home.
Category
house cleaning
Service Provider Response
Thank you so much for such a detail response. We highly appreciate it! We'll be happy to be on your service again and I will look forward to hearing from you to schedule another cleaning.Sam I.
07/23/2015
Beth G.
07/15/2015
They did a wonderful job, we were very pleased.
Description of Work
Vacuum carpet, clean vinyl floor in bathroom & clean rest of bathroom & other two bathrooms, clean windows throughout. Clean vinyl kitchen floor including baseboards in all rooms. Dust furniture in all rooms. They probably did more than that, I can remember. But we were pleased.
Category
carpet cleaners, house cleaning, window cleaning, floor cleaning
J K.
06/08/2015
Standard clean, erased our family measuresements on the closet door. Owner obnoxiously calling to say time was up. Some good deep cleaning of windows, but generally overpriced. Would ask the owner how much he's getting versus his workers...
Description of Work
General housecleaning
Category
house cleaning
Service Provider Response
Thank you so much for your feedback. I apologize we didn't meet your expectations. We'll be more than happy to compensate part of the money if you feel like our service was overpraised. We truly believe that money that our customers spend should match the quality of cleaning service they receive, overcharging or overpricing is really not our goal. I am sorry we erased the family measurements but cleaning doors and doors frames was your top priority for this project. Since no special instructions were given, we did our best to make those doors as clean as possible. I always call at the end of cleaning to make sure that everything went well and to ask if there is anything else we can do. I am sorry if you had impression that my curtesy call was all about saying that the time was up. Often times we spend extra time after we ran out of hours that customer bought with our deal. Since your wife told me on the phone that everything was good, I let my team go. And answering you last question about my employees' compensations, I can say without the doubt that my team members have one of the highest salaries in the state comparing to other cleaning companies. Question about my personal compensation/salary consider as inappropriate. Again, I apologize for all the inconvenience and will be happy to send you a check with compensation.NILAMBARI D.
06/02/2015
We bought the coupon for 4 hours of deep cleaning the kitchen in our condo including deep cleaning of refrigerator and oven. Christina did a good job given the time at hand. She arrived on time and worked non-stop even working for almost an hour of extra time to complete the job charge free. Oleg provided courteous and excellent customer service. Would hire them again!
Description of Work
Deep Clean Kitchen
Category
house cleaning
SARAH S.
05/21/2015
I had a list of priorities for cleaning, as part of getting my house ready to sell. This was my first experience hiring a cleaning service. I reviewed several companies and was impressed with the owner, Oleg, from the start. His communications were prompt and clear, and responsive to my questions and needs. The cleaning person, Christina, arrived on time and did a thorough job. There was one mishap, the wrong cleaning agent was used on my stove's control panel and damaged it. Oleg resolved this with initiative and diligence. Since the part couldn't be replaced, he found another stove that was acceptable to me and delivered and installed it, and hauled off the old one. He was very concerned that I be satisfied with the solution, and I am very, very pleased with this kind of exemplary service. It's my pleasure to highly recommend A&K Cleaning.
Description of Work
A&K provided approximately 4 to 6 hours of cleaning.
Category
house cleaning
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2022 Super Service Award
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Bonded
Insured
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