Lightspeed Restoration of Alexandria and Fairfax

Chris came out on extremely short notice to examine possible moisture in the walls of our rowhouse. He was able to open our drywall (cutting a neat square that caused as little damage as possible), perform a thorough inspection of the area, and confirm there was no evidence of mold. His explanations were very clear and assuaged our concerns. He followed up later that day with a detailed photo-report. Would recommend to anyone with concerns about water damage or mold.

Started almost immediately after agreement signed. Two teams worked simultaneously, one in kitchen; one, basement. Raul, Walter, Gabe, and Jaimie were super stuff! Chris , who directed the effort, was quite knowledgeable and was always in touch. Samantha and Danielle in admin always polite, friendly and helpful. If I ever recommend Lightspeed, I will suggest asking for these seven people.

Quick response to an emergency, workmen arrived on time, completed the work as described, updated me periodically on their progress, and cleaned up the work area when completed. I am very pleased with the technicians and the work. I would hire them again and recommend them to anyone requiring such services.

This entire service was provided with the upmost compassion and professionalism. The entire company worked well with my insurance company and kept every single promise. While I originally hired them for water abatement services due to a severe condo leak from above my unit; I continued to hire them for the repair work. Every person from the office to the field has been open, professional and caring. I’m very impressed with their service.

It was fantastic. Professional and thorough experience. Dan made it extremely easy and worry-free.

I have to say that I was completely lost and didn’t know what to do. My first time owning a condo and seeing water drop down from above was truly not something I wanted to deal with. Luckily I found AdvantaClean on Angi and the entire team was awesome. Dan and Samatha in the office was always quick to respond and set up the work. Raul was on top of the actual work, coming back multiple times to ensure everything dried out. Truly, an awesome team. My insurance company was impressed with the speed of the reports back and their overall price structure. I would hire again in a heart beat. Will keep their information for any future project.

AdvantaClean did an excellent, professional job. If I have a mold problem at another property, I will look to hire the company again.

From the Samantha’s assistance in scheduling an estimate to the installation team the whole process was great. Raul and Jamie walked the job with me and asked if I had any questions, they were very professional with their work as well as with their clean-up. They couldn’t have been better. I will definitely keep AdvantaClean’s contact information as well as recommend AdvantaClean to anyone!

The whole process was incredible. The workers were professional and represented their company well. I will go out of my way to recommend them to my friends and neighbors.

Dan and his crew are absolutely phenomenal. As a Realtor, having strong referral partners is essential. Dan responded to an emergency water damage call and was on-site in an hour. I was out of town on vacation, and looped Dan in with my client. He did an excellent job explaining the process and coordinating everything from start to finish. He handled communication with the insurance company and knew exactly what was needed to make this process seamless for all parties involved. My client was thrilled with Dan’s professionalism and responsiveness. He had piece of mind knowing his rental investment property was in excellent hands.

Professional, kind, answered all my questions, work was done in timely manner and price was in our budget

Ian will be coming to my home while I'm gone to remove air cleaner & await our decision about next step - reconstruction. Ian & Raoul have been very professional, knowledgeable, patient, a pleasure to work with. Cost is fine.

Company owner, Dan Derbes, is a pleasure to do business with. Considerate, patient, friendly, fair, responsive, and honest are all descriptive words that come to mind. The job at hand was demanding and difficult: cleaning and removing mold and fiberglass insulation from two crawlspace areas under my home, encapsulating the crawlspace using foam board and 12-mil plastic vapor barrier material, and installing dual dehumidifiers. I had estimates from 5 companies, and AdvantaClean's quote offered me the best value for the scope of work that was required and methodology to be used on the job. The work was done over a two-week period in July during very hot and humid weather. These were terrible and extreme working conditions. I would have rated this company "A" if it were not for the fact that good workers are hard to find these days, especially when it comes to such "unpleasant" work. I would have given them a B+, but only whole-letter grades are allowable on Angie's List. When the downgrade? It is because AdvantaClean had to use several "temporary" employees on this project along with their salaried employees. As an unfortunate consequence, some of the individuals doing the work turned out to be less than honest and not very competent. One of them made some mistakes and did not own up to them. In fact, Dan fired him for not being truthful about his work during the course of the project. Also, in my opinion, one of the salaried company employees on this job was less than proficient, and his work was not neat. He took too long to do relatively simple tasks and others had to clean up after him. In retrospect, a greater degree of attention from an experienced, high work ethic supervisor(s) was needed continuously, not just sporadically, on this project. Unfortunately, Dan Derbes could not be at the job site every day and was dependent upon two employees to supervise. More than one worker admitted to me this was the first time he had ever done some of the tasks the job required. When I was able to speak with Dan and observe that some of the work underway was initially sloppy or incomplete, Dan ensured that it was promptly and properly re-done by a more competent and knowledgeable employee. This was sometimes frustrating, but at the end of two weeks the project was completed satisfactorily. On a very positive note, I also employed AdvantaClean to clear dust and debris from the vents and air handlers of the two HVAC systems in my home. This was done after the crawlspace project was completed. For the HVAC job, Raul and Matthew, the two AdvantaClean employees who performed the work, were excellent. On-time, courteous, professional, and thorough. Impressively, they worked continuously for six hours to get the job done right, not even taking rest, dinner, or bathroom breaks. I would employ them again in a heartbeat! Company owner Dan Derbes kept in touch with me after the project was complete. He was immediately responsive and visited my home when I called him a week later and complained about a residual musty odor in an area of the crawl space. He stopped by personally to check it out. I would use this company again because of my satisfaction with the owner's attentiveness and the professionalism of many of the employees; however, based on my experience, I would now know to insist that unskilled "temps" not be used on the job and that there be full-time supervision by either the owner or a trusted and competent company employee.

The two person team was on time and friendly. They felt well with lots of boxes around as we were still unpacking. Great communication with Dan from the company in following up after. Easy payment of the invoice.

Dan immediately answered phone and was able to make an appointment for the next day. He had one of his three certified technicians, Raul, come to the home and perform the inspection and cleaning. Raul called 30 minutes before arriving, requested if I had any special instructions for him, and was on time for the appointment. He thoroughly cleaned the HVAC system and ducts as well as the vent for the dryer. Raul provided me an appraisal of the system status, and provided me both before and after pictures of the ducts, coils and vents. I would recommend AdvantaClean and plan to use them in future for regular maintenance. I called four other companies listed by the NADCA.com website, and none answered the phone or have returned messages. It was helpful to have responsive, prompt, professional and certified service on my home. Thank you, Alex

During our kitchen remodeling, the GC found dampness and mold in two locations. One location required removal of the studs and plywood, exposing the exterior brick. Dan of AdvantaClean provided great communication (via phone, text, and email) in setting up his visits for consultation, remediation, and clean-up. We found him to be very friendly, attentive, and knowledgeable. He was able to provide the required work within 24 hours, allowing our kitchen remodel to continue without much delay.

I called Advanta Cleaned as I discovered. Mold on a ceiling. Dan Derbes came out, gave the A/C system an inspection and recommended a fix. His crew arrived exactly as promised and completed the work in a very thorough and professional way.

Great service! The team confirmed our appointment before arrival. Arrived on time, courteous, professional, we bought an old house & wanted ducts cleaned. My air is cleaner now, AC performing better & they cleaned an old bird nest from dryer vent! Dryer works like new now. Very happy, money well spent.

Dan showed up ready to work. Very efficient and great at what he does. Very knowledgeable and friendly. Did a good job getting bid of mold from under the dishwasher. Kept things very clean and got the job done in a timely manner. Would highly recommend his services!

Couldn't be happier! Great service! On time, super efficient and great customer service. Clean all the way. Highly recommend!

We highly recommend using AdvantaClean. Dan Derbes and his team were very friendly and professional. They took their time to do the job right the first time. It's hard to find good friendly service that provides high quality work with reasonable rates. Contact Dan because you will find all of that at AdvantaClean. You are in good hands for sure.

Excellent!! They were on top of the problem immediately, careful with the process and followed up regularly for the next two weeks

Dan came out the day I called and provided a detailed estimate – explanation it services. He also provided referrals for work outside the scope of his services. They came in and performed work when promise & too my satisfaction.

During a repair of a water heater valve, my property manager and tenant found an area with mold. I was horrified by the potential cost and damage to my home. This is my first rental and I was concerned about the effect on the tenant. Dan responded on a holiday weekend, assess the damage and repaired it today (Memorial Day). I was more than willing to pay extra to fix the damage on a holiday but Dan wouldn't hear of it. His integrity and customer service have made me a customer and referral. I only wish he had a business in Florida where I now live. 10 stars! Call Dan if you need any type of cleaning!

Everything went very smoothly: from the first phone call to the customer service until a follow up question, a day after service was performed. The crew arrived exactly on time and finished before the estimated time. They were very clean and efficient. I had a minor problem resulting from the HVAC door not being fully shut down and as a result our heat and AC were not working. When I called them, they immediately diagnosed the problem and it was fixed within 2 minutes.