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Oakton Electronics & Television

TV Repair, Stereo and Home Theater Systems, TV Sales


Services we offer

Stereo & Home Theater Systems, TV Repair, TV Sales

Reviews

5.028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 28 reviews

Michele C.
03/2016
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carter S.
11/2015
5.0
tv repair
  + -1 more
My receiver was working but had no sound. Bill called me a couple of hours after I dropped it off. He said that while he was working on it he had a recollection that the company had recognized that this was caused by a problem with their HDMI boards and was offering a free repair for the problem. When I picked it up, Bill said "No charge because I didn't do anything." I finally got him to accept a $20 tip. How responsive, honest and professional can you get!?! Highly recommended.
Description of Work: Diagnosed a problem and told me how to get a free repair. All for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally A.
07/2015
5.0
tv repair
  + -1 more
I'm unable to leave my home, and I called them to see if they could repair the crack. They advised me it was a better idea to just buy a new one, because repairing the screen was so expensive. They didn't even charge me for the phone call, and I will trust them with any further repair I need done to my TV and electronics. Their response was very personable, very education, and very honest.
Description of Work: I ordered a TV from Best Buy and the screen was cracked. I called Oakton to see if they could help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
03/2015
5.0
tv repair
  + -1 more
Bill Davis of Oakton Electronics and Television came to my home to test a water-damaged TV and some computer equipment. Bill was helpful, friendly and easy to work with. I really appreciated his honest and straightforward advice about what to do next. I will definitely call Bill again for future services.
Description of Work: Tested some electronics (TV, computer equipment) that were hit with water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Katie M.
08/2014
5.0
tv repair
  + -1 more
TV did not turn off. No iiuse found
Description of Work: Could not get issue to occur

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara T.
10/2013
5.0
tv repair
  + -1 more
He was very honest - he said that it wasn't worth bringing the TV in; it'd cost just as much to buy a new one. We appreciated his straightforwardness. We'd use him in the future since he was so up front.
Description of Work: We contacted him for TV repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

abaad B.
10/2013
5.0
tv repair
  + -1 more
What wonderful service! He was honest and even though the TV was beyond repair, he told us he would dispose of it for us. I really cannot remember what his fee was but it was reasonable. He has integrity and is an and quot;old schooland quot; sense of quality service and customer service. I would use him again in a heartbeat!
Description of Work: He worked on a problem with our Vizeo TV. No picture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william W.
06/2013
5.0
tv repair
  + -1 more
Called and reached Bill on first attempt. Discussed TV issues (TV was totally dead). Made arrangements to drop off TV for Service that same day. Delivered TV to his shop that evening. Received estimate of one to two days to respond with diagnosis and repair estimate. He called back at noon the next day with a detailed description of the issues and an estimate to repair. Repairs completed that afternoon, and TV ready for Pickup exactly 24 hours after drop off. TV was on and working like new when picked up. Price was exactly as estimated. Very pleasant experience.
Description of Work: Diagnosis and repair Samsung 40 inch LCD TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ed Z.
05/2013
5.0
tv repair
  + -1 more
Dropped off my sporadically-working tv for daignosis. Got a call back later that day confirming that the power board was faulty and quoting a price to repair. I authorized and the tv was ready the following day. Highly recommended! Note that the shop is located behind a home in a residential neighborhood, so don't be thrown off by the address like I was!
Description of Work: Repaired faulty power board on old LCD tv.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol H.
03/2013
5.0
tv repair
  + -1 more
Everything I need to say is in item #1 above. It was a first-class experience.
Description of Work: An absolutely excellent experience. This is an owner-operated company. Mr. Davis came out within 1 day. He was prompt, very professional, courteous, and did outstanding work!! I wouldn't use anyone else! Mr. Davis hooked up a bedroom TV to a cable box and to the wiring closet in the rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

CHARLOTTE G.
02/2013
5.0
tv repair
  + -1 more
My big heavy 55 inch rear projection TV picture started to turn purple in the middle. I wanted to find out if the tv was worth fixing. I called a few repair shops which just gave me the basic cost to pick up the tv and diagnose the problem. What do you want for free? When I called Oakton he knew what was broken when I ave him the symptoms and he told me about how much it would cost, which was as almost as much as a new 55 inch LED tv. This conversation was just so pleasant.
Description of Work: Oakton diagnosed my tv problem over the phone and gave me an estimated repair price. He also gave me advice on buying a new replacement tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony V.
12/2012
5.0
tv repair
  + -1 more
Called about TV issue. Owner very responsive and explained every detail and all the options available.
Description of Work: Called about a TV issue. Owner very responsive and explained every detail and all the options available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy D.
12/2012
5.0
tv repair
  + -1 more
Very pleasant experience and excellent job on the repair. In my neighborhood so that made it even better.
Description of Work: Repair of a 40" ViewSonic television. Diagnosis, repair estimate and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James B.
12/2012
5.0
tv repair
  + -1 more
I called and got the answering machine and received a call back within 2 hours. We arranged for a drop off time that I missed so we scheduled it at my convienence. Dropped off the TV on Sunday and received a call back the next day that it was fixed at the price Given to me at drop off. Great experience
Description of Work: Fix Samsung LCD TV power supply

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOHN S.
10/2012
5.0
tv repair
  + -1 more
While installing a shelf in my motor home I inadvertently drove a screw right through my TV antenna wire. The wire is installed behind several wall serfaces with only the ends exposed so replacing it would have been a monumental job and not feasible. There was enough slack in the wire to cut off the end and just replace the fitting. I called Oakton Electronics and TV at 1:45 PM and made arrangements to take the motor home to him. Got there at 2 PM and he had it fixed by 2:10. This man knows what he is doing and knows the meaning of fairness. No estimate was requested or provided as we both knew the job would be small. He provided the new cable fitting and also gave me a short extension cable to have if needed. When he was done he said and quot;Ten dollars if you have it or if not don't worry about itand quot;. I thought I was back in the 1950s to get that consideration and offer.
Description of Work: Replaced the cable end of a motor home TV antenna cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Steve D.
10/2012
5.0
tv repair
  + -1 more
The repair consisted of me calling to get a time to take the set into Oakton Electronics to determine the problem. Once that was done I was quoted a price and an approximate date it would be completed. All went according to plan. I was very satisfied.
Description of Work: Oakton Electronics and Television repaired my TV within a couple of days. The job was done very professionally and the price was right. My power supply got knocked out due to lightning hits in the area. I called and made an appointment to take the set in. It was completed on time and for the amount quoted after determining the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

William S.
10/2012
5.0
tv repair
  + -1 more
The technician was very good and knowledgeable. He took care of everything I asked him to do.
Description of Work: I bought a new tv set to replace an old one. All the connections didn't work anymore, so he came and connected everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tommie C.
09/2012
5.0
tv repair
  + -1 more
My experience with Oakton Electronics And Television was great. I found them through Angie's List. I liked them in general. He did what he was supposed to do. He seemed reliable, competent, and it worked out just how I wanted it to.
Description of Work: Oakton Electronics And Television repaired our television after it was damaged in a bad storm. We were not sure if our TV was ruined or not, so we took it to him. We wanted to know if it was a reasonable repair or if we would have to replace it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kay T.
03/2012
5.0
tv repair
  + -1 more
He was very honest. He told me this may not fix the problem before the bulb was ordered. He also told me where to take the tv for repair. He was very professional.
Description of Work: I purchased a bulb and had it installed in my tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keith S.
03/2012
5.0
home theater design
  + -1 more
He has a lot of knowledge on older products. He took a few days to fix the older receiver I had. He did a great job.
Description of Work: I had an old vintage receiver repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Helen G.
03/2012
5.0
tv repair
  + -1 more
A very good experience. TV was too heavy for me to take it in. Mr. Davis came to my home, picked up the tv, and kept me informed about his progress on the repair. He repaired the tv and delivered it back to me within 3 weeks.
Description of Work: My 42 inch LG flat screen remote control went out - had to operate tv from buttons on the side - very annoying. Mr. Davis picked up my tv, replaced the main circuit board, and delivered the tv back to my home. He explained all the charges and was very professional and courteous. TV was only 3 years old and now works beautifully. I will definitely use him again and will recommend his services to anybody.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Todd P.
09/2011
5.0
tv repair
  + -1 more
Our 4y.o. 46and quot; LED TV suddenly stopped delivering a picture. Not even the menu would appear when it was selected. It was quite apparent that the TV needed repair. We found Bill, the proprietor of Oakton Electronics and Television, through a simple map search on Google maps. Based on some reviews and consulting Angies list, we decided to give him a shot at fixing our TV. Before that though, we checked first with Best Buy to make certain we were out of warranty. We were and they advised it would cost at a minimum $150 to have someone come to the house to service the TV. Based on Bills reviews and the seemingly high cost of sending someone to the house, we reasoned that he could do at least as good a job, and probably cheaper. We were right. He beat our expectations by over $100, and his labor charge was less then the Best Buy quote just to get someone to look at the TV. When we arrived at Bills home, it was obvious he knew what he was doing. His garage is his shop and he had numerous projects going on. Hopefully we won't need his services again, but if you do, don't hesitate. Bill is a nice guy, ready with answers to your questions and did a great job for us. Recommended!
Description of Work: Diagnosed, purchased and replaced the TV video driving circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michael R.
07/2011
5.0
tv repair
  + -1 more
I took it over on Thursday, 7/14 and got the word back following Monday that it needed a new main board. It turned out he had the part in stock, and I picked it up on Tuesday, 7/19, working fine. I'm not happy the TV broke, but I am happy about the prompt service and cost savings. Highly recommended!
Description of Work: When my 42" Vizio LCD TV started fading out (picture and sound), it was about 6 months out of warranty. The company's out-of-warranty service would have cost $320 to fix it, or a $95 fee if it couldn't be fixed, and it could take 10 days or more to get someone out to look at it. I checked Angie's List for TV repair businesses in the area, and Oakton TV sounded just right, local with free estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273.25

Andrea H.
05/2011
5.0
tv repair
  + -1 more
It's a very small company. It's a one man operation. He will come home and fix the T.V. Everytime I have a problem with my T. V. I call him. He does very well. He is very professional. He knows his work. He comes, does the job, and explains things to you if you have a question. He is great.
Description of Work: I used the services of Oakton Electronics and Television for T. V. repair. The last time I used the services was probably a year ago. The price was $60, it was less than a $100.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrea H.
02/2011
5.0
tv repair
  + -1 more
They were excellent. They were very accommodating. The guy does not overcharge me. He was great. The last time I used him, he had to change something that another company had not done right. I have an old TV. I discovered that I could not record anything. It had something to do with the wiring. He was very responsive. He came out the next day and did the work. He was really good. He was really reasonable. I am comfortable using him because he is very friendly and very upfront. He does not hang around. He comes out and does his job. He is very honest. He does not try to make an extra buck. I will use him again in the future.
Description of Work: I used Oakton Electronics and Television for TV servicing, a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

9209 Dellwood Dr, Vienna, VA 22180


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
Stereo and Home Theater Systems,
TV Sales

FAQ

Oakton Electronics & Television is currently rated 5 overall out of 5.
No, Oakton Electronics & Television does not offer free project estimates.
No, Oakton Electronics & Television does not offer eco-friendly accreditations.
No, Oakton Electronics & Television does not offer a senior discount.
No, Oakton Electronics & Television does not offer emergency services.
No, Oakton Electronics & Television does not offer warranties.
Oakton Electronics & Television offers the following services: Stereo & Home Theater Systems, TV Repair, TV Sales

Contact information

9209 Dellwood Dr, Vienna, VA 22180