McLean Home Improvement LLC

The laundry room was the last unfinished room in my house. Lester Garcia was the only contractor who came for an estimate that seemed to really care about my project and put in the time to give me an accurate estimate. The other 4 companies seemed to just gloss over what we wanted and give a ballpark estimate. We felt that Lester really listened and gave us an accurate fair quote. The last thing anyone would want would be to be surprised as to the final bill! His workers were hard working and very professional and went out of their way to ensure that we were satisfied. My biggest complaint was that we were never sure if they were going to show up on what day. They would say the "electrician" or another worker would stop by on Tuesday and then wouldn't show up until Wednesday. This happened on several occasions. I would recommend that the company could communicate better with their customers. A phone call in the morning or the night before would go along way to set expectations. However they did quality work and we are very pleased with the room!

First let me say that MHI is a very large company in the area, and they have different crews, so your mileage will vary. The crew that I had was very professional and super-quiet, which was good. However, I happened to have another contractor working in the house at the same time, for painting and some other handyman work. We split the work between the two contractors, for cost and timing reasons. What I noticed was that the other contractor was much more consultative (helping us make decisions and choices along the way), whereas MHI basically just did whatever we told them. The other contractor had the foreman for the crew come by twice a day to inspect the work, and make sure we were happy, where as MHI's foreman came by on sporadically. If I hadn't had another contractor at my home to compare MHI to, I would have been OK with the work that they did, but not "Happy." MHI just did the basics and in some areas they did just enough to get by from a quality perspective. I ended up having (paying for) the other contractor come back and redo some of the work that MHI did, because the other contractor CORRECTLY pointed out how we could have had a better quality job in certain respects. When they showed me the difference (on their own dime), I was happy to then pay them for the work that they did. I've since given the other contractor another $20k+ in project work at my primary home and a different home that we are about to put on the market. MHI is OK, and they will do an "OK" job. So, although I would not use them again haven found another/better option, they will do what you tell them/pay them to do without failure.

The project took approximately three weeks and looks better than it did new. MHI is a hard working, well organized team and is great to work with.

Mr Garcia called me today to ask where I wanted the stairs as he was standing at the back of my house. I answered his question and then said thank you. He then asked if I had a plat of my home. To which I said yes I did, but did he need it to give me a quote. He said no, and I answered that once I decided on a contractor, I would then provide the plat as I had one from my home settlement the year before. Mr Garcia then asks me how many contractors I was having come by. I thought that was weird and asked him what did that matter? He then went on to explain that if it was a large number that he didnt want to give me a quote as it was a waste of time as I was just seeing the cheapest bid and not quality. I was taken aback by this response. I told him that I was offended that he made an assumption about me without even knowing me. I then explained that I would be going to Angies List and give him a rating to let others know how he does business. I explained I went to angies list, found 10 contractors with A ratings and called them. At the time of this call, I had 5 companies say they would come out for a quote. I then said it was up to him if he still wanted to give me a quote, but however I didnt think it would work out as the phone call left me with such negativity already. I can give him that at least he was honest. But I just could not believe that someone that wants MY business would have that opinion. I didnt find it very professional. I am not a person that writes many negative reviews. But this one left me quite annoyed.

Great. Lester was great to work with and provided several good ideas about how to best reconfigure the basement, and accommodated changes along the way.

They were prompt and thorough at a very fair price.

It went very well. We needed a wide range of things to be done. Gave a lot of thought to using a painting contractor for the paint work, electrical contractor for the electrical work, etc., etc. or just going with a single all-purpose company to do everything. We decided to go with McLean Home Improvement to do everything and are glad we did. Work was done in Fall 2014. We had no complaints or problems when the work was done and we still feel the same way. MCI owner Lester Garcia was on site frequently and kept everything moving. His foreman, Antonio, was tireless (as was the entire crew) and it became quickly evident that he could do whatever needed to be done. On their final day, Lester did a walk-thru and discovered a minor water leak downstairs. Even though they had largely packed everything up and the leak was not part of the project, they replaced the section of copper pipe and fixed the problem. It would have been easy and convenient for them to say they would be back at a later date but they took care of it right then and there. Don't know if many other companies would have done that.

Lester did a great job of providing us with a reasonable quote and a complete list of all of the items that he would accomplish. They were on time, did a great job and selected quality products. I would definitely recommend them.

MHI's work was exceptional as always. The deck turned out better than we imagined. It transformed our backyard. This is the fourth home improvement project MHI has done for me. Owner Lester Garcia and his team do great quality work at a fair price. Lester always invests the time to ensure every project is done to standard. I am at the point where I don't even call anyone else for estimates.

It went great! Lester and his crew at McLean Home Improvement do wonderful work. We first hired McLean Home Improvement back in 2014 for a bathroom install. They completed the entire install which included moving the rough ins in 8 days. We love our 3 pieces full bathroom. So when it came time to do our basement we knew who to call. Again Lester and the crew at McLean Home Improvement did a wonderful job in the time they said they would. They are very easy to communicate with and addressed any questions we had quickly. For both projects they always left the place clean and organized. We never felt like we were living in a construction zone. The crew has a great work ethic and work an entire day. We love our basement it turned out better then we pictured and our friends were blown away at the transformation. Will we call McLean Home Improvement in the future? Absolutely!