
Servpro Industries Inc
About us
SERVPRO of North Prince William County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of North Prince William County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Prince William County can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Prince William County. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Business highlights
Services we offer
Fire smoke and soot restoration, HVAC, air duct, and book cleaning, artwork, biohazard, blinds, ceilings, contents claim inventory service, crime scene and vandalism clean up & deodorization., drapes, mold mitigation and removal, move outs and contents restoration, storm response, walls, water removal and dehumidification
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
15% | ||
15% | ||
0% | ||
8% |
"unknown"
They did a really good job with the initial work or insulation,drywall and painting. Most of the work was covered under insurance, and I have $1000 deductible for that. They were overpriced for flooring, and carpeting job. The carpet cleaning that they did was good; but when it came to the flooring, and the stairs were not good. I had to call them back because there was supposed to be several coats of varnish. They did not have the promised finish. They were so rough that if I wentt down the stairs barefoot, my socks hung up on the stairs. They charged quite a bit for the flooring and carpeting job. The guy in the middle who was supposed to make it all happen, went on the vacation; while the guys who were actually going to lay the flooring were sitting idle and waiting for the work to do. I was sitting here waiting for the work to be done. The guy who was the head of the company was the problem. He was a big, fast talker. The poor guys who were under him, and were doing the work, were good.
The customer service was the best I have ever experienced. Questions were concisely but immediately addressed, and the tone was that of a partner willing to go the extra step, if needed. It validated our going with this company as opposed to a couple others we tried to contact, which we were told would be less expensive. The experiece with this ServPro company made the potentially higher cost a non-issue.
The professionalism of the job--from containment quality (commented upon by the hygenist), to the work performed, to explaining the process and trying to minimize damage and discomfort was top notch. When they had to remove more of the flooring and ceiling than previously planned, they let us see where and how and were able to save the crown molding they first said would need to be removed.
Licensing
State Contractor License Requirements
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