Ryan Reph Remodeling Inc

RRR did a high-end hall bath remodel in Sep 2020 for approximately $24000. Homeowners did the basic design and material selection. RRR suggested construction and material mods, as needed, and ordered all material. Cost was clearly detailed up front, paid on draw, and was met by completion date. All stage work and inspections were completed on schedule, over approximately three weeks. Crew was always on time and worked full days, while Ryan checked in twice a week. All rough-in and finish work was neat and well crafted, including studding, plumbing, electrical, wall and floor tile, and vanity top and basin, and painting. There was some struggle with heavy shower doors assembly and clean install. All punchlist items were complete with no issues. Enjoyed interaction with Ryan and his crew. Very happy with results. Competitive pricing. Would highly recommend.

This is our second project with Ryan Reph Remodeling (RRR) and they did an amazing job in all respects. From our initial meeting with Selwa and the design phase, I knew we had a great project in the works. And from that start, excellent communication ensued. The construction phased proceeded as planned and the onsite team worked hard and made great progress each day. I'll add that Covid protocols were in place throughout the project. They were a pleasure to work with and we enjoyed it. Very skillful craftsmen. They also handled three (I'll say) complicated matters associated with the build in superb fashion. Ryan was also present as the job progressed and handled all permits with the County. I now have a wonderful full bath in my basement that matched my expectations. A fantastic job all around. We will definitely use RRR for our next job.

The project went very well from Selwa's first visit through the completion of the project. The workers were very professional completing all the trades (demo, electrical, plumbing, tile, painting, woodwork, etc.) with perfection. They were pleasant to work with and always cleaned up at the end of the work day. Everything was replaced even if it didn't really have to be such as switch plates and A/C vents.

Please note that this review is only based on the design and consultation steps of a bathroom renovation we tried to do with Ryan Reph Remodeling. We contacted Selwa Reph to come to our house and start the process for giving us an estimate to renovate a 10'x12' bathroom. While discussing what we wanted, I pointed out that because it will be the most used bathroom in the house, we want it to be more than just a basic job and were willing to spend some money to use higher-end materials and to please reflect that in the price estimates for the contract. I asked the same of her that I did the other companies who came in....please don't quote us the lowest price estimate for materials....we're not buying plain white tile from Home Depot, so please estimate for midrange materials so if we have the budget we can go for even nicer stuff, but don't budget for the low-end materials. We have not done a renovation like this before, so we had no idea what cheaper materials cost vs more expensive ones, so we were relying on her expertise. When we showed a picture of a shower with glass tiles, we asked Selwa how those materials would change the prices quoted in the contract and she said it would be a difference of a few hundred dollars. We signed with Reph Remodeling and they gave us a price range of $8/SqFt for tiles to work with. They also sent the specs for the job to Architectural Tile and Ceramic in Vienna. When my wife and I showed up there to select tile, grout, flooring, etc., out of all the selections in that store, there was about 1/4th of one small bin that let us pick from about 20 basic porcelain tiles in that price range. With such a pathetic selection, we went ahead and picked out tiles we liked in the $16 price range. What had been an $1,850 allowance ballooned to a $5,920 estimate from Architectural Tile and Ceramic. And that amount was based on the contractors discounted prices! When I spoke with Selwa Reph about her estimate for $8/SqFt, she defended it and said I should have been able to find something in my price range there but said she would call the salesperson and review the quote they had provided us. She also claimed she specified the "difference of a few hundred dollars" for glass tiles was only in reference to the construction cost...not the added cost of the tiles which she did not mention or use to adjust her estimate of $8/SqFt....why didn't she add in the change in the cost to materials as well? When we went to another tile shop to redo the entire process of selecting materials, the manager of the store immediately caught an error on the original quote from the other store that added on over $1,300 to the quote; calling for a whole palate of 50 lb bags of thinset......56 bags in all....2,800 pounds of thinset for a 10'x12' bathroom. The other tile shop said we would need 4 bags at most. The total from Architectural Tile and Ceramic was still way over Selwa's estimate of $1,850, but a huge glaring error that should stand out to a company that works with this all day every day. When I asked Selwa about this error, she admitted that she did not actually review the order with the sales rep and just never caught the error. It was after bringing this issue up along with pointing out my displeasure about the lowball pricing estimate that Selwa Reph decided to terminate the contract and returned our deposit. While they get great reviews and I have no basis for commenting on the demo & construction team, they are not cheap so we expected better results at all stages of our interactions with them. If you decide to work with them, just be skeptical of the materials pricing unless you already know exactly what you're going to have them install and then make sure you have someone else review the order for materials accuracy. I will note that the contractor we wound up going with wound up costing less, immediately verified the estimates from the tile supplier and went over our selections to make sure he understood what we wanted so he could give us the most accurate estimate which wound up being within $150 of the final total for materials.

This is actually the second and third times we have used Ryan Reph Remodeling. They have always completed our projects on time and exceeded our expectations. Their crews clean up well each day and do their best to disrupt our routine as little as possible. We have also appreciated that we can select and purchase materials on our own, but still rely on Ryan and Selwa for recommendations and design advice. We have been delighted with our finished bathrooms and look forward to working with Ryan Reph Remodeling again in the future.

work done very well; high quality workmanship; very pleased with results

Ryan Reph Remodeling has completed three major projects for me in the last three years. The first project involved the installation of a new oversize walk-in basement shower and renovation of the adjacent basement laundry room. I was so pleased with the quality of the work, the following year I hired them to renovate the master bathroom, original to 1958 when the house was built. A complete tear-out was required and new “everything” was installed – inside and outside the bathroom walls. Even though I selected moderately priced materials, the end product was stunning. I recently moved into another older house and they are almost finished with two projects there. One involved the construction of a main level laundry/mud room with an entrance from the garage into the house and the other was the installation of a wet bar/kitchenette in the basement rec room. Like the previous projects, the end result of these two projects is amazing. Within the next year or two I am hoping to renovate the basement bathroom in the new house and Ryan will, without doubt, be my contractor for that project as well. Before my first experience with Ryan, I had never hired a commercial contractor to do any work for me. I was fortunate to have a Dad who could do anything and do it beautifully. He and I were able to tackle all of my various home improvement projects. When I lost my Dad my home improvement projects were limited to various painting projects and small focused speciality projects (floor refinishing, replacement windows). I had heard horror stories from family and friends about working with contractors and simply didn’t want to get involved in a major project where I had to rely on someone I didn’t know. But the time came when I needed access to an ADA accessible shower so I turned to one of the online contractor referral services and “found” Ryan Reph Remodeling (RRR). I reached out to RRR and they contacted me almost immediately. Selwa came to my home, reviewed the scope of work and provided an estimate. Ryan followed up to walk through the project with me. I felt the estimate was fair, I was very comfortable with Selwa and Ryan, and after contacting the references they provided I signed a contract to have the work done. (Yes, RRR was the only contractor I contacted!). They have now done 3 projects for me and I can’t imagine working with anyone else. I have worked with two of Ryan’s crews. Both crews were very professional – skilled, knowledgeable and talented. Every worker Ryan has sent into my home has been polite, friendly and helpful. They show a great deal of respect for my home and use drop cloths, dust barriers and floor protectors while they work. At the end of each workday they clean up, put their tools and materials away and leave the house as livable as practical during a major construction project. Ryan gets all required permits in his name, his crew members are onsite to meet with the county building inspectors when they conduct the required inspections, and every inspection has passed on the first try. Selwa is a talented designer and she has developed contacts with a variety of suppliers who provide thoughtful help with material selections. Ryan and Selwa are both easy to work with and communication with them throughout the project is very efficient. I feel very fortunate that I “found” Ryan Reph Remodeling and I look forward to working with them on future home improvement projects. The attached pictures are a "before" and "after" of the master bath remodel.

Reph Remodeling just completed a kitchen renovation for us. Excellent workmanship, schedule management, communication, responsiveness, and budget control. Through the process, Ryan partnered with a strong team of reliable suppliers for various elements and the crew did an outstanding job with the renovation work. The project was completed within the specified timeframe. We’d highly recommend them on future projects.

We have used Ryan Reph Remodeling for years and were not disappointed this time. We own rental houses and recently needed a kitchen overhaul in one. RRR came when promised, completed the job surprisingly fast, and did everything to perfection. I particularly liked Selwa's suggestions on style and products. She really knows her stuff and saved us money, or got exactly what we wanted, on practically every purchase. The end result looks terrific, and the layout is much more sensible. Ryan is also consistently cheerful, responsive, and professional. I don't think contractors get better than this small family business and recommend them to all my friends!

Company representative was punctual, very well informed, had great ideas and provided common sense and cost-effective suggestions. Ultimately the scheduling did not work out but were were very glad to have reached out to get their expertise on our basement remodel project.

Ryan Reph is a great contractor who we have used twice and are already planning to use again. Their quality of work and desire for customer satisfaction are second to none. Their team are very friendly and considerate to minimizing the impact on the rest of the house when doing work and you know you can trust them. Ryan is extremely responsive if you have questions and a pleasure to work with. The only negative would be that the budget on the material list for options (e.g. faucets, carpets, etc.) is pretty hard to stick to and therefore the cost was about 25% over the original estimate. We definitely recommend them

It went very well while in progress--courteous employees and a beautiful finished product. However, I wish to remove the It went very well while in progress--very courteous employees and a beautiful finished product. However, we identified some leakage in the siding at one end of the porch and repeatedly contacted Ryan about repairing it. This resulted in one employee coming to fix the problem but he did not fix it and it continued to leak in several spots. I have contacted him many times and he promised to come and fix it but never showed up. He finally failed to respond to my emails. We now have to hire another construction company to fix what he left unrepaired. I would now like to remove the "A" grade and give this company a "D" and will never use them again because they failed to repair the problem they left us with. A

It went just as we had hoped, except for the many rain delays that we had no control over. Ryan's two man crew, Antonio and Clive, were efficient and skilled and incredibly hard-working. Their attention to detail was impressive and they seemed determined to get everything done perfectly. The finished deck is gorgeous - we are very happy with it. Ryan himself stopped in regularly to check on progress and consult on decisions about replacing rotted wood or any other issues that came up. I would hire them again for another home project without hesitation.

The Ryan Reph Remodeling team did an outstanding job for my wife and I by salvaging a project where we terminated the previous contractor. They completed the work on time and to a high quality standard while dealing with previously completed deficient work. Through their efforts, the team was able to provide enough value to my wife and I such that we could complete the project without having to reluctantly forego the purchase of certain items in the original scope of work with the previous contractor. The team conducted themselves in a very professional manner... arriving on time each day during the period of performance, addressing any concerns or questions, and completing the work in a timely manner. All in all, our experience with Ryan Reph Remodeling was excellent and they are our first call for future work.

We highly recommend Ryan Reph Remodeling. We had long been dreading the kitchen remodel, in terms of daily impact, inconvenience, headaches, etc. The experience with Ryan Reph was incredibly smooth, precisely on-schedule and everybody we dealt with from Selwa, Ryan to his guys are highly skilled and responsive. We felt we could communicate with everybody. In addition to a kitchen remodel, we also had the adjoining dining and living rooms painted (where we had to 'live' while the kitchen was remodeled) and we didn't even notice that the guys were in there, before we knew it, painting was done. Additionally, we opted for a complex herring bone backsplash pattern for the kitchen and it's unbelievable. The entire process felt comfortable and forthright. We are so happy. Thank you so much

Contacted the company and never got a response by email/phone. Guess they are too busy to obtain new contracts for work.

Ryan Reph Remodeling Inc. was hired to do two jobs: remodel my master bathroom and hold my hand while doing it. I entered this remodel with trepidation after having bad experiences with other contractors. I signed with Ryan Reph Remodeling because Selwa was timely and patient in responding to my questions. The proposal was well presented and thorough. Vendors were recommended, but I did select some items elsewhere. Upfront, Ryan Reph Remodeling disclosed a 3-month wait which was fine. Work started just two days later than the projected date, not bad considering we had a wicked winter. Before the job began, Ryan visited my home and went over every line item. I found him very personable, knowledgeable, and customer-focused. The crew, Christian and Willie, were punctual and hard working. I had a complete demolition done of my master bathroom. There were no structural changes ? just material replacements. Even so, Ryan frequently visited the worksite to check in with his crew as well as with his customer. Overall, I am very happy with the quality of the work. We had normal remodel bumps that initially concerned me because of my history with other contractors. But Ryan quickly demonstrated what a quality contractor does in those situations: inspect it, acknowledge it, and correct it. What a refreshing concept. Ryan went out of his way to restore my faith in this industry. This company is ethical, fair, and professional. I highly recommend Ryan Reph Remodeling, and I will use them again. Next time, no hand holding.

This contractor added a wonderful covered front porch to our home. The porch has steps with a sidewalk at the front and a wheelchair ramp access to the driveway. The ramp meets County Code requirements and ADA compliance. The roof is shingled to match the front roof of the house and the shingles match amazingly well, The ceiling has four recessed lighting fixtures to provide lighting for safety and convenience in all areas of the porch. The porch looks as if it were always a part of our house and is a terrific addition. This contractor is very accommodating and responsive. Our requests to him, whether by telephone or by email, have been acknowledged and answered in timely fashion.The employees who work for this company are all friendly and respectful. We would be happy to recommend Ryan Reph Remodeling to others and will gladly use him for any further construction needs in our home.

We are so glad we chose Ryan Reph. We got quotes from five contractors before making our decision. Their quote was the second from the highest of the five. Ryan Reph Remodeling was more professional than the lowest bidders. We could tell that with them, as compared to the lower bidders, we would get more options and more support in making the many finish and fixture choices we had ahead of us. In the end, we felt we got our money's worth, given the level of service and quality of the product provided. Selwa and Ryan were a pleasure to work with every step of the way. They were always friendly, prompt, and professional, and they both had excellent ideas. We always felt comfortable with the team they used in our house, Anuar and Pedro. They, too, were always courteous and professional, and really easy to have in the house. The entire job went very smoothly. There were only minor delays, once due to the scheduling of inspections, and another due to our own mistakes in ordering fixtures. The finished bath is beautiful and exactly what we wanted. The whole family is extremely happy with it. We recommend Ryan Reph Remodeling to our friends and neighbors without reservation.

Received multiple proposals for the planned work scope. Selected Ryan Reph Remodeling based on price and references even though they had a backlog of work. Work started about four months after down payment, on original schedule, and was completed in three weeks. Contractor obained permits and managed inspectons. Coordination and quality of work were very good. Care was taken to protect the non work areas and to keep the work area clean. Contractor used cabinet and granite vendors that provided excellent support and competitive pricing. Final cost was in line with original contract with minor adjustments due to selection of finishes. Overall a high quality result on schedule and within budget. Well worth waiting for.

They were professional and on time. They did their homework and gave me a thorough listing on the estimate. They were honest and affordable. I liked how personable the woman who cam out was. I appreciated her knowledge and honesty in that business.

Everything was done on time, under/in budget, beyond our expectations.

Our project did not go smoothly. We asked Ryan to match our existing paint, but instead of bringing in a sample to Home Depot and getting custom paint, he brought an old can we had of the paint and asked for a paint the looked similar. When we asked does it match, he said 'I think so"!The hall bath was painted with the new paint and of course, the paint he bought did not match. We had to go after work with a sample and purchase more paint which of course matched because we asked for custom matching paint. Isn't that Contracting 101? We never heard of a contractor that did not know about custom matching paint! Apparently Ryan Reph Remodeling does not have a showroom, so they utilize other vendor's stores for all the supplies which meant we had to go to separate stores for the tile, plumbing fixtures, cabinets and countertops. This meant that Ryan does not have as much control over his vendors quality or reliability. The vendor for the plumbing fixtures, sinks, toilets, etc was Ferguson and they worked out well. The vendor for the tile they use is a chain called the Tile Shop, which has stores all over the DC Metro area. The shop we went to was in Sterling. We went with Selwa from Ryan Reph Remodeling and we were served by one of the sales people there named Diana. We saw a bathroom display of marble tile and loved it and we were told by Diana that it consisted of one type of tile. The overall appeanance of the tile was white. We ordered that tile but what we got was quite different and we found out near the end of the project that the bathroom display was actually made up of two different types of tile. The tile we got was so dark, it completely changed the appearance and looked awful! We complained to Ryan and he ordered 1200 tiles which we then had to go through to pick out the lightest ones we could find. Drew, the project foreman, had to rip out about 80% of the tile that had been installed so we had to pay an extra $800 for the labor and $2,000 for the tile. In addition, the Tile Shop manager threatened that he would not take back the tile that we did not use, which is exactly the opposite of what there store policy states on their website. Their website also states that they have displays so you can see what it will look like in your home! Unfortunately, their salesperson obviously did not know their inventory. They did take back the unused tile after Ryan spoke to the manager again. What we ended up with was an overall seafoam color in the shower instead of what we had ordered. The vendor Ryan Reph uses for the cabinets is Cabinet Discounters. We had ordered rectangular sinks for both bathrooms. I spoke with Mary the salesperson at Cabinet Discounters and explained that the sinks were rectangular and that she should speak with Ryan to ensure it was included in the designs. Both she and Ryan dropped the ball and when Cabinet Discounters came to do final measurements, we were told that the sink would not fit in the master bath cabinet because the cabinet was only 18 inches in depth. We had to look for a small oval sink to substitute. We also found out from Drew that there was so little room in the countertop and cabinet in the hall bath that he had difficulity installing the faucets because the measurements were off. After the project was completed, we used the master shower for the first time since the master bathroom was done after the hall bath. We went downstairs and there was water on the kitchen floor and the ceiling was all wet! It was a Sunday. We called Ryan and he sent Drew the next day. He had to figure out where the leak was coming from. It turned out that it was a defective o-ring from the master shower. He replaced it and fixed the kitchen ceiling the same day. Overall, the workmanship was good. For the most part, they cleaned up well each day and were respectful of our home. We have always used contractors that have their own showrooms. This is the first and last time we will use a contractor that uses chain stores for their supplies.

It worked out really well. They started in September and completed work in December.

It was a pleasure working with Ryan Reph Remodeling. From start to finish, the crew (Gary and Antonio) did a great job. This was not an ordinary bathroom remodel. The bathrooms are small and do not offer a lot of room for more than one person working at a time. Additionally, the walls that were removed were a combination of drywall, plaster and something that looks liked chicken wire. Gary would walk in, get to work removing the walls, and within minutes he was completely covered in dust. Now, I guess most people when hiring a contractor expect a certain level of expertise and that the job will be done correctly with little issue. It's unfortunate that isn't always the case. I am pleased to say that what we expect from a contractor is exactly what we received. Nothing ever seemed an issue for them. If we wanted something changed -- it was done. Moreover, than the tile, drywalling, etc -- it was the little things that separated them from any of the other contractors we worked with. For example, they used clear caulk in a few areas and it looks so much better that it would if white was used. This is a company I can definitely recommend and will have them back whenever we have the need for any renovations.