The Apple Store

Computer Sales, Computer Repair, Electronic Gadget Repair,

About us

Sale and service of Apple products

Services we offer

Sale & Repair - Apple Products

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
5.0
responsiveness
4.7
punctuality
4.7
Showing 1-6 of 6 reviews

NATALIE B.
05/2016
5.0
computer sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

NATALIE B.
05/2016
5.0
phone sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith G.
11/2014
5.0
electronic repair
  + -1 more
The service was flawless.
Description of Work: My wife had her iPhone fixed at The Apple Store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly F.
06/2012
3.0
computer repair, computer training
  + 0 more
It didn't cost anything. It was an hour long training. It was not good. The place was so busy and noisy that we couldn't hear the trainer talk. It was terrible. It was right in the middle of the store. It was like jet noise. I stood next to the person and I could not hear the person talking. If they intend to sell high end products they need to help train people on them in a way where they create a room. I wouldn't mind paying for it if they did it right. They do it in the middle of a busy store and they also do it with their repair questions. It is really hard to pay attention. I've gotten advice from them for my computer which was good but the environment stinks. Their prices are always high. We don't know if we will go back. We would never use the training again unless they change it.
Description of Work: My wife used The Apple Store for training on her iPhone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Carolyn B.
05/2012
4.0
computer sales
  + -1 more
We got a all in one desktop from them because a family member recommended. The transition has been rough but the computer is great. Trying to go from Windows to Apple has been hard. Its a fine machine but its hard to figure out.
Description of Work: I purchased a new Apple from The Apple Store. I got it this year about 3 or 4 months ago. We purchased a reconditioned Apple and even then they are a bit pricey. We bought online and picked up at the store.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro
$1,500

Kimber P.
03/2012
5.0
computer sales, computer repair
  + 0 more
The Apple Store and the Apple company provide good service. They provide excellent customer service. They have great technical knowledge of their products. They are willing to go the extra mile for you. They might suggests alternatives to products you have and features you might not be aware of on their other products. It is good salesmanship. You pay for a good service that is going to work.
Description of Work: I go to The Apple Store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11750 Fair Oaks Mall, Fairfax, VA 22033

    www.apple.com/retail/fairoaks/

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:30 PM
    Tuesday:
    10:00 AM - 9:30 PM
    Wednesday:
    10:00 AM - 9:30 PM
    Thursday:
    10:00 AM - 9:30 PM
    Friday:
    10:00 AM - 9:30 PM
    Saturday:
    10:00 AM - 9:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair,
    Electronic Gadget Repair,
    Phone Sales,
    Computer Training,
    Phone Service - Cellular

    FAQ

    The Apple Store is currently rated 4.5 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:30 PM

    Tuesday: 10:00 AM - 9:30 PM

    Wednesday: 10:00 AM - 9:30 PM

    Thursday: 10:00 AM - 9:30 PM

    Friday: 10:00 AM - 9:30 PM

    Saturday: 10:00 AM - 9:30 PM

    No, The Apple Store does not offer free project estimates.
    No, The Apple Store does not offer eco-friendly accreditations.
    No, The Apple Store does not offer a senior discount.
    No, The Apple Store does not offer emergency services.
    No, The Apple Store does not offer warranties.
    The Apple Store offers the following services: Sale & Repair - Apple Products

    Contact information

    11750 Fair Oaks Mall, Fairfax, VA 22033

    www.apple.com/retail/fairoaks/

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:30 PM
    Tuesday:
    10:00 AM - 9:30 PM
    Wednesday:
    10:00 AM - 9:30 PM
    Thursday:
    10:00 AM - 9:30 PM
    Friday:
    10:00 AM - 9:30 PM
    Saturday:
    10:00 AM - 9:30 PM