Pro-Tech PCS, LLC

computer repair expert

About us

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 170 reviews

Garry J.
05/2024
5.0
Prompt, professional service with good follow-up. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leticia C.
03/2024
5.0
David was computer guy that took care of my highly infected desktop. He was knowledgeable, adapt and very professional. He didnâ t mind all of my questions and lack of techno skills. I will forever be in his debt for cleaning up my computer and making himself available to help me. Everything was told to me upfront. No surprises. It was a great experience for me. I highly recommend Pro-Techs PCS, LLC. THE BEST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

jon h.
11/2023
5.0
Friendly and competent. David not only resolved several sticky issues but he cleaned up my computer so it runs faster and more efficiently. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alexey S.
03/2023
5.0
It works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles A.
02/2023
5.0
Very responsive. Delivered a quality solution quickly. Very competent and a good customer service style.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura T.
01/2023
5.0
Very friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bill m.
12/2022
1.0
For my business, a working computer is continually necessary. Since my primary tech was not available, Angieâ  s List was used and, based upon posted ratings, ProTech PCS was selected. THAT WAS A COSTLY MISTAKE. Since an extremely high gross price was stated, I was suspicious as to Reasonableness later asking for a price breakout as to hardware, software and hours. It was eventually provided. Although he agreed being on-site about 4 hours, there were 12 hours charged. When questioned he alluded to: travel time, covid risk (pandemic was over), charge for knowledge not computer, etc, so bizarre. I asked my normal tech to comment and he indicated first â  Geez - he would have done it for à ½ the cost.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
1.0


Deanna D.
09/2022
4.0
He kept me informed when he would be here. He was very knowledgeable about so a lot of problems I had as I had been scammed recently and he immediately knew who the scammers were. He continued to Finnish the work on my laptop from home. All I have to do is try to get my email back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Nagat R.
09/2022
5.0
Pro-Tech PCS is phenomenal. David is extremely skilled, knowledgeable, very dedicated and friendly . This company is equipped to handle all kinds of technical issues. I was so pleased with the results. He solved all my laptop issues. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg S.
07/2022
5.0
David was very responsive, professional and technically proficient. He was also willing to work with our timeline and our preferences. I would highly recommend him for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Kathy O.
06/2022
5.0
David is a nice person very knowledgeable and goes the extra mile for his clients. Answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Linda W.
02/2022
5.0
David was very personable,friendly and helpful with my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas L.
09/2021
5.0
worked quick, communicated well, and overall a nice guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
09/2021
5.0
Honest and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Benny H.
08/2021
5.0
Overall very good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann S.
07/2021
5.0
Our computer basically crashed. Only 3years old. Hired this firm to repair, save data, etc. An improved hard dry was installed. Data and programs were saved and installed. An anti malware program was installed. The tech attended to our concerns quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$479

Janet B.
04/2021
5.0
He worked on my computer and got it working again. He worked very hard to make my computer work I recommend this company and David

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

W P.
02/2021
5.0
Good communicator. Explained and costed my options, efficient, quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

W P.
02/2021
5.0
Really easy to communicate, quick service, helped save money, great help to my very low tech ability

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Edward C.
02/2021
5.0
David was prompt, reliable, knowledgeable, and very focused on solving the issues affecting my computers and network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Liz H.
01/2021
5.0
David helped us immensely! He worked diligently on our desktop PC, informed us of issues quickly and offered solutions readily. He rocks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$490

Soren R.
12/2020
5.0
Great efficiency, great value, great information, and really helpful and informative! Great service and experience overall! Cannot recommend enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex F.
12/2020
5.0
Under promise. Over perform. The first was impressively acceptable. The second was simply impressive and appreciated.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Tom D.
11/2020
5.0
David was quick to respond and had me working again very quickly. Very Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Val M.
11/2020
5.0
Dave was professional, consider of time, and shared tips on avoiding computer viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 4:00 PM

Pro-Tech PCS, LLC accepts the following forms of payment: CreditCard
Yes, Pro-Tech PCS, LLC offers free project estimates.
No, Pro-Tech PCS, LLC does not offer eco-friendly accreditations.
No, Pro-Tech PCS, LLC does not offer a senior discount.
Yes, Pro-Tech PCS, LLC offers emergency services.
Yes, Pro-Tech PCS, LLC offers warranties.

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM