Family owned and operated full service station for over 40 years. Customer service oriented and always striving to provide quality work at a affordable price.
Business highlights
53 years of trusted experience
Services we offer
Automotive repair and maintenance, tire service, state and emissions inspections, we also have full service gas station
Very pleased with work and pricing. Courteous and informative all along the way.
Description of Work: Auto repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronnie Y.
04/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
james S.
02/2015
5.0
auto repair
+ -1 more
I have been going here for about ten years. They are convenient. I am able to drop my car off, walk home, and come back when it’s ready.
Description of Work: I take my Buick Rendezvous here for oil changes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Christine B.
10/2014
4.0
auto repair, car tires, car inspections
+ 1 more
unknown
Description of Work: Replaced A/C converter, bought 4 new tires and had Va inspection.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,300
Chloe M.
06/2014
2.0
auto repair
+ -1 more
I had a slow leak and wanted my tire to be simply fixed. They called me 2 hours after I brought it in to tell me they had fixed my tire but had also looked over my entire car--something I had not requested. They then rattled off $4,000 worth of work that needed to be done to my car, including four new tires (they are less than 2 years old) because they were dry rotting. I wanted a second opinion and brought the car to another service provider and they told me I did not need anything that Shirlington Service Center had indicated I needed. I really wanted this to become my go to garage when my car needed maintenance, but after they tried to swindle me (most likely because I'm younger and female), I will never go back there.
Description of Work: I went in to get a hole filled in my tire.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$60
Response from The Shirlington Service Center
After reading your review, I pulled and printed your paperwork from your visit in early January 2014. We pride ourselves in our customer service and I am sorry you felt you were mistreated in any way. All of our customers are treated equally regardless of age, race, gender, etc.. You are correct that we do provide a no charge vehicle courtesy check to all of our customers who have left their vehicle for service. We do this for free in order to provide our customers with report card of sorts for safety and maintenance related issues with their vehicle. In looking at the paperwork provided to you, we charged you $20 for the tire repair and an additional $40 to tighten the clamps on the power steering return hose which was leaking and clean the area where the fluid was leaking. Based on the mileage of the vehicle and the condition of some of the fluids, we did recommend some work for your vehicle. However, the recommended work estimate was no where near the $4000 you indicated in your review. The total amount of the recommended work given to you was $1160.28 tax included. We did tell you your tires were starting to dry rot and crack along the sidewall and in the tread of the tire. There is a note on the printed estimate of work that states this along with also stating there was a little tread left on the tires and that you should consider replacing them. As with any of our customers we would gladly walk you or them through any recommended work and show you exactly what we would be replacing and why it needed to be replaced. Again, I sincerely apologize if you left here feeling mistreated and with ill feelings. We never want that to happen. I also hope you will reconsider your decision to not use us and if you do come back and I(Brian) personally as one of the owners would be happy to walk you through anything with your vehicle and answer any questions you may have.
Chris K.
06/2014
5.0
auto repair
+ -1 more
They deserve five stars for their service. The owner is on the job everyday, and runs the shop meticulously. It's the best car repair value in the area.
Description of Work: I have been in there a number of times since we moved here last June.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith O.
12/2013
5.0
auto repair
+ -1 more
They are really good and they give excellent service. I have recommended them to others. My husbands car was making a noise. They changed the oil and the noise went away. They are very honest. They do not make things up. They have been in business along time. It is a neighborhood station and the mechanics are very good. They do not do any work with out calling first. They always give an estimate first. It is a small service center and they have a lot of mechanics. I think that their prices are really good. Even though we moved, we still drive there because they are good.
Description of Work: The Shirlington Service Center is where I take my car for service. They did an oil change and the noise went away.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Tires,
Generator,
Auto Glass,
Auto Radiators,
Heating and Air Conditioning,
Glass and Mirrors,
Auto Transmission,
Auto Mufflers
FAQ
The Shirlington Service Center is currently rated 4.4 overall out of 5.
The Shirlington Service Center accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, The Shirlington Service Center does not offer free project estimates.
No, The Shirlington Service Center does not offer eco-friendly accreditations.
No, The Shirlington Service Center does not offer a senior discount.
No, The Shirlington Service Center does not offer emergency services.
No, The Shirlington Service Center does not offer warranties.
The Shirlington Service Center offers the following services: Automotive repair and maintenance, tire service, state and emissions inspections, we also have full service gas station