Am generally very pleased with the quality and cost of goods carried, understanding there is a trade-off with lower level of choice.
Description of Work: I shop at Costco regularly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
Mac O.
06/2014
5.0
audiology
 + -1 more
After checking with professional audiologists, reviews, other customers, I purchased hearing aids from COSTCO and have been totally satisfied. Contrary to some ill-informed beliefs, COSTCO sells top brands for less than half the price charged by most audiologists. COSTCO provides a 90 day warranty, for return or exchange without any restocking fee, and lifetime service for units purchased. COSTCO Arlington has a trained, certified audiologist on staff, Helen Khan, who can give full hearing tests, advise on types of hearing aids, make continuing adjustments as necessary, and generally provides great advice and support. I purchased their signature store brand first, lowest cost at less that $2000, and then decided to upgrade to a Bernafon set with remote, Bluetooth mobile phone, TV, Theater connectivity... amazing... Swap was no problem. My Bernafon units needed servicing, however, which was done at no charge.. sent back to company for testing and repair. Meanwhile COSTCO provided a 'loaner pair' at no charge while service was being done. And they provide support, service at any COSTCO across the country, if you're moving or traveling.
Description of Work: Hearing Aids
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
$3,000
Maria L.
06/2014
5.0
car tires
 + -1 more
It went well. I went there for the tires.
Description of Work: I went to Costco whole Sale for auto tires.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
john B.
04/2014
4.0
car tires
 + -1 more
Have good prices but have to purchase in large quanities . There is no help in finding items. Have good buys.
Description of Work: Purchased items from the outlet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Mac O.
11/2013
5.0
car tires
 + -1 more
They did a good job. The price was good.
Description of Work: The provider replaced two tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee S.
01/2013
5.0
car tires
 + -1 more
Service provided as scheduled. Only had to wait a bit to pick up car as there was a line.
Description of Work: New tires installed with nitrogen, balanced, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Candy S.
10/2012
5.0
optometrist
 + -1 more
It was good. Used them for number of years.
Description of Work: Prescriptions fill for glasses
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Amber W.
09/2012
5.0
garage doors
 + -1 more
It went very well. They were on time and professional. I would recommend them to others.
Description of Work: We hired Costco for a new garage door. We also renewed a new membership through Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John V.
09/2012
5.0
car tires
 + -1 more
I'm glad I went to Costco for my tires instead of the Honda Dealership where I would've paid about $200 more. I didn't check many other tire places because I already trust Costco and they did an excellent job. I just dropped my vehicle off in the morning and picked it up after work. They had already completed the tire change on my CR-V within 1.5 hours. Great experience.
Description of Work: Got 4 new Bridgestone Tires installed and balanced for my Honda CR-V. The tires come with a 65,000 Mile Warranty. Also, they are inflated with Nitrogen. I also found out that free balance & rotations and nitrogen refills come with the tires for the life of the tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Kim H.
07/2012
5.0
car tires
 + -1 more
It was good because we got in and out of there quickly.
Description of Work: I went to Costco to get new tires purchased and installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith S.
06/2012
5.0
eyeglass repair
 + -1 more
They fitted me for them. They were helpful and nice. They were very honest.
Description of Work: I purchased a new pair of sunglasses from them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Yaa A.
04/2012
4.0
car tires
 + -1 more
Prior to arriving at the store, I researched tire quality on Consumer Reports, and I checked the Costco website to see if they carried the recommended brand in their store. I arrived at Costco and was informed that the process would take approximately 1.5 hours. I was also informed that they didn't have my brand in stock, but they would be willing to order it. The tire rep mentioned that he had another tire brand of comparable quality in stock and that they were currently discounted due to a Costco promotion. The brand was also recommended by Consumer reports, so I bought them instead. I was pleased with the price ($70 off my entire purchase); in addition, I have also been very pleased with the customer service. Costco's tire program entitles you to "nitrogen" refills, air pressure checks, and regular tire rotation at no additional cost. Unfortunately, you cannot make an appointment for tire maintenance, and the average wait time on the weekends is 2 hours. I will definitely purchase my tires from Costco again.
Description of Work: I purchased a complete set of tires from Costco.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
George D.
01/2012
5.0
car tires
 + -1 more
We were very satisfied with the service and the price. We've already taken it back to get the pressure adjusted and they rotated the tires for us too. You can take you car in any time and they will refill the air.
Description of Work: They replaced all 4 tires on my car and the automatic pressure monitors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna V.
01/2012
5.0
video transfer
 + -1 more
I liked the price. They didn't really do any cleaning up of the tapes. If you want just the basic transfer it's very good, but if you have poor quality tapes that you want cleaned up or fixed, they will explain things that are broken but they don't do anything fancy.
Description of Work: Video duplication and transfer.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
01/2012
5.0
garage doors
 + -1 more
I appreciated their honesty. He was on time and did a great job.
Description of Work: They came out to look at my garage door and told me everything was fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen L.
07/2011
4.0
car tires
 + -1 more
The price was quite reasonable. I had called for a price comparison and they had a very good price. My daughter took the car. It was frustrating because we had called ahead and when she took it over there, they only had two of the tires and not four. They told us they had the tires. She had to go to another Costco, which had four tires. We eventually got them done. That was the only frustration. Other than that we were pleased with the quality of the work and the tires. We would use them again.
Description of Work: We got tires for my daughter's car from Costco.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$350
Eileen O.
06/2011
5.0
video transfer
 + -1 more
They were very responsive and they answered all my questions. They seemed to be concerned about the job. I would rate them high overall. I would use them again in the future.
Description of Work: I used Costco for converting the video tapes to one VCD. The last time I used them was two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17
Katherine M.
03/2011
5.0
car tires
 + -1 more
They put the car tires on while I shopped which made it very nice. It cost me $260. It was a necessity and I got it done. It was done before I shopped. It was efficient; I was there to get a job done and they got it done. I don't know about the price but I guess I got good tires. I got the ones that fit my car that they recommended. I have a trust level at Costco; so I assume they were quality tires.
Description of Work: I changed my car tires at Costco a month ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Louis B.
08/2010
5.0
car tires
 + -1 more
Excellent price, very good service and customer treatment. The only caveat is to go there EARLY... I mean, early... I was there ten minutes before the store opened and there were probably 15 customers ahead of me already. They use nitrogen in their tires which supposedly saves gas. As well, they have free tire rotation. No gimmicks or tricks. Solid service.
Description of Work: Four new tires for a Jeep Cherokee with nitrogen service. Mounting included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Mary Anne B.
07/2010
4.0
eyeglass repair
 + -1 more
Nothing stood out it was ordinary. It is pretty busy. The staff was okay. The price is right. It is the major determining factor.
Description of Work: I bought glasses from Costco.
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris R.
10/2009
5.0
optometrist
 + -1 more
They were good. The doctor was personable. It was a one-man show. I just had a walk-in appointment and they saw me fairly quickly. I would prefer to have an appointment. I have a stigmatism and he worked with me to find the right prescription. I will continue to see them.
Description of Work: I went to Costco for my eye care. My last appointment was in May. I got contacts and glasses.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
Michele M.
06/2009
4.0
car tires
 + -1 more
Easily ordered tires online at the Costco.com web site. The Costco Tire Center was supposed to notify me when the tires arrived, but they did not. I determined from the FedEx tracking number that the tires were delivered to the Costco Tire Store less than 36 hours after I ordered them instead of the 5 - 10 business days estimated on the web site. The Costco.com web sute said that I would be able to schedule an appointment to have the tires installed, but the Costco Tire Center did not allow me to do this when I called. It was first come first serve. I went on a weeknight to have the tires installed. there was no wait and the tire technician told me it would take about two hours for the tires to be installed and that they would call me on my cell phone when they were finished. They never called me on my cell phone so I went back after two hours and they were finished. They told me they had been finished for quite some time, but forgot to call me. Iw ould have appreciated the extra hour to do something else. I would go back again because the price savings and quality of the tires outweighs the inconvenince of uninterested employees (as long as the tires are put on correctly and safely).
Description of Work: Replaced four tires on 2006 Honda Pilot
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$700
Mary Anne B.
06/2009
5.0
pharmacy
 + -1 more
They are excellent and everyone there knows who you are. They are professional and punctual. The staff is friendly and provides good customer service.
Description of Work: We use COSTCO. My last visit to them was yesterday.
Rating Category
Rating out of 5
Yes, I recommend this pro
Steven D.
12/2008
4.0
I like a lot of things about them, but their prices especially. I don't like the fact that you have to buy some products in large quantities or else the price isn't that great. The things that I buy there are usually an excellent price, but that doesn't mean everything in the store is so excellently priced.
Description of Work: I purchase gas, dairy products, meat, some fruits and vegetables, some canned goods, coffee, and all sorts of things here on a regular basis.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mira S.
10/2008
5.0
furniture sales
 + -1 more
They have great products and the prices are great. There is usually plenty of parking but sometimes it is tight.
Description of Work: I shop at this location periodically for everything from groceries to furniture and hardware.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Tires,
Eye Care - Optometry,
Pharmacies,
Eye Care - Optical Sales & Repair,
Video Duplication & Transfer,
Garage Doors,
Ear Nose & Throat - Hearing Tests/Audiology,
Window Treatments,
Furniture - Sales
FAQ
COSTCO WHOLESALE is currently rated 4.8 overall out of 5.
No, COSTCO WHOLESALE does not offer free project estimates.
No, COSTCO WHOLESALE does not offer eco-friendly accreditations.
No, COSTCO WHOLESALE does not offer a senior discount.
No, COSTCO WHOLESALE does not offer emergency services.
No, COSTCO WHOLESALE does not offer warranties.
COSTCO WHOLESALE offers the following services: PAPER & PADS OFFICE SUPPLIES INK, TONER & RIBBONS TECHNOLOGY CLEANING & BREAKROOM FURNITURE AUTOMOTIVE BUSINESS MACHINES CANDY & SNACKS CATERING & RESTAURANT CORPORATE GIFTS EDUCATION & CHILD CARE ELECTRONICS HARDWARE HEALTH & MEDICAL HOTEL/MOTEL BLINDS