Michael & Son Services, Inc.

They responded very well to last minute work addition. They also gave an estimate for future work if I choose to do it.

Misinformation. Ticket not given or shown before the job. Receipt not given after the job. Follow up is poor. Customer service finds excuses rather than helping customers. Customer left at lurch after part of the job is done. Sky high charges!

More expensive than I was expecting, but they were very responsive and the quality of work was top notch

Although he arrived later than planned, he did great work on all the things I needed repaired.

They had a serviceman come to my home on a Sunday to evaluate the problem. No extra charge for s Sunday visit.

Very professional did a great job on replacing my pipes and fixtures. For the first time in 2 years I can run my water at full pressure. I would highly recommend them.

Workman arrived on time, very polite and personable. Worked efiiiciently

The work is done, and they did an awesome job.

So far I am happy with Michael & son Work. Now I can buy parts for my system. They have been around a long time, not like my old company, who disappeared.

Awsome job very professional replaced well pump with a hole new supmercable pump system haven't had water pressure this good in 11yrs.

Jon was very knowledgeable & efficient. Quick response to initial contact, timely @ getting job done. Quite expensive but well done.

Steven S. Was great. Very nice and knowledgeable. Cost was a bit more than expected but needed to get it done. Most importantly, job done, showed up on time, and left the area very clean. Would hire him again.

A little too expensive for me, but good job.

Excellent experience. From the time of chatting with a customer service representative, to pre-installation survey, and finally to the installation, everything was smooth and professional. Thanks Michael & Son Services.

Very fast and courteous. The tech is very knowledgeable.

I had a simple question relating to my plumbing layout and wanted the advice from a pro. They showed up on-time and performed exactly what I wanted.

Tyron Harris was wonderful and explained what he was going to do so that I was aware of the problem that had occurred. He answered any questions that I had and just was great.

Professional and cleaned up. Very nice and quick

Very unprofessional. Did not do the work as promised since they were a big company. They still had to do the plumbing job the way our regular plumber would have done it, but they said they could fish the wire underground, so we hired them. Master plumber did not even see the bad pipe that was exposed in the utility closet that they had to remove the wall to get to the piping. Then the "master" plumber couldn't even tell us where that pipe went to (it was to the water heater that was in same utility closet). Bigger is not always better when it comes to plumbing companies!

Very nice and Tec. that came out to service my home.

good service

The company was very responsive, followed up after initial estimate visit, but did not push. Installers Glen and Marcus were personable, explained issues they encountered. A misunderstanding on my part regarding the final payment was handled very professionally. Most importantly, I am really enjoying having hot water at a moment's notice! I would recommend them highly.

They replaced the hot water heater the same day we called. Excellent service but pricey. $2000. Only reason for not giving 5 stars all around.

The technician they sent was extremely nice and knowledgeable, very professional. I thought the plumbing problem was a lot more serious. He diagnosed the problem very quickly and did a great job. They have a standard fee to come out and I knew this up front but considering the problem and easy fix I do feel it was a little pricey. I would still recommend them for any plumbing problem.