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JumpStart Computing

Computer Repair, Computer Training

About us

Since 2006, JumpStart Computing has provided quality on-site PC and Mac repair and servicing at affordable prices. Our personal attention by knowledgeable technicians will put your mind at ease as we handle your computer needs. We operate in the greater metropolitan Washington, DC area. We also cover the DC metropolitan Maryland and Northern Virginia areas. If you are having a problem with a digital device, we can help! JumpStart Computing will provide the services you need within your budget. We handle calls at a flat rate of $79 per hour no matter what the task or how many tasks are being performed simultaneously, unlike some competitors who bill à la carte. That’s nearly 20% less than Geek Squad or other national chains! Plus, we offer an additional 20% off first-time Service calls to let you try our service without pressure. Does your business need an ongoing commitment of support for a smaller investment? We offer prepaid contracts of 5 hours of service at 20% off, over a six month contract period. This is handy for big jobs like installing new computers, transferring data to the new computer from the old computer, and installing and testing printers and networking, along with configuring email programs and installing anti-virus and Microsoft Office programs. Also convenient for reduced payments for one-on-one tutoring over several visits. We offer virus removal services, fix networking problems, and reconfigure PCs to get the optimum speed from them. We configure phones and tablets too! If you have a computer problem, we can handle it! Contact us at 571-309-8691, or add us to your emergency contact list.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

We offer on-site PC repair, troubleshooting, maintenance, virus removal, one-on-one tutoring, fix networking problems, install new equipment, and reconfigure PCs to get the optimum speed from them. We handle memory, hardware, and software upgrades, configure data backup systems, router setup and configuration. Reduced-cost prepaid contracts are available.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-34 of 34 reviews

Thomas M.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles C.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Problems with windows--he fixed all

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kimberley E.
04/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter B.
12/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Came when he said he would and stayed until the problem was resolved.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Zewud D.
10/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Laura P.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Took care of a virus. Will use next time without a doubt. Does house calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Joseph C.
12/2013
5.0
computer repair
  + -1 more
Excellent service and expertise.
Description of Work: Replaced the video card

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Susan B.
08/2013
5.0
computer repair, computer training
  + 0 more
unknown
Description of Work: They cleaned up my computer as it was running slow. They taught me a list of specific thing's on my computer that I had requested. They were fine with the service. They came when they said they would. They explained thing's in terms that I understood. They did not look down on me and taught the service in a way to understand without being too technical. The training was very helpful. They arrived on time, were pleasant, and they answered my questions in terms that I could understand.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne L.
08/2013
5.0
computer repair
  + -1 more
unknown
Description of Work: They did computer repair. The service is fantastic. I highly recommend them. They are very trustworthy, quick to respond, and they provide a great service.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

5942 Heatherwood Ct, Alexandria, VA 22310

http://www.jumpstartcomputing.com/

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

JumpStart Computing is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

JumpStart Computing accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, JumpStart Computing does not offer free project estimates.
Yes, JumpStart Computing offers eco-friendly accreditations.
No, JumpStart Computing does not offer a senior discount.
Yes, JumpStart Computing offers emergency services.
No, JumpStart Computing does not offer warranties.
JumpStart Computing offers the following services: We offer on-site PC repair, troubleshooting, maintenance, virus removal, one-on-one tutoring, fix networking problems, install new equipment, and reconfigure PCs to get the optimum speed from them. We handle memory, hardware, and software upgrades, configure data backup systems, router setup and configuration. Reduced-cost prepaid contracts are available.

Contact information

5942 Heatherwood Ct, Alexandria, VA 22310

http://www.jumpstartcomputing.com/

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM