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Computer Geeks - VA

Computer Repair

About us

Computer Repair. Certified Microsoft IT Professional. 16 years of computer support experience. Flat rates for most common repair tasks. Generally available for same day or next day service.

Business highlights

16 years of trusted experience

Services we offer

Computer Repair, Operating System Restoration, Virus Spyware & Malware Removal, Hardware Installation Repair & Replacement, Wireless or Local Area Network Setup, Data Backup or Transfer, Hard Drive Data Recovery, PC Tune-up & Optimization Service, New Computer Setup, Operating System Upgrades

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Reviews

5.0152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 152 reviews

John C.
11/2011
5.0
computer repair
  + -1 more
I called Ryan on Sunday afternoon and he returned my call within an hour. Within 48 hours of making the call, he picked up my desktop PC, performed the services, and returned the desktop my PC. To be clear, he came to my house to pick up the PC and delivered back the following evening.
Description of Work: Upgrade Vista to Windows 7

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Drew K.
11/2011
5.0
computer repair
  + -1 more
Professional, timely and reasonably priced I highly recommend Ryan
Description of Work: We were in a bind because the Geek Squad repair person called off sick and the Geek Squad (Best Buy) wanted to reschedule at a time when it was more convenient for them. We needed the computer repaired this weekend. I logged into Angie's List and based on the reviews called Computer Geeks-VA and called. Ryan was available and arrived on time and called to let us know he was on the way. He worked on our laptop, desktop and another laptop basically the same time. He was here for two hours. He did upgrade the memory on the desktop and removed some programs installed a better virus protection program. He took our main laptop with him because it had a corruption that required reloading Windows 7. He would return in the next day or on Monday. He called on Sunday and the computer was ready. it was here for 15 minutes to make sure it was operating and it was. Ryan is very professional, knowledgable and reasonable. I will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Carol M.
11/2011
5.0
computer repair
  + -1 more
Very professional, prompt, reasonable and honest. Would highly recommend.
Description of Work: Computer booted to a blue screen, and I was unable to start up. Ryan was able to start in safe mode and performed a complete backup. Was able to uninstall and reinstall Norton 360, which let me start in normal mode. Fan was broken, and he showed me that I could get a cooling pad until a new fan was ordered and installed. There was a problem with the fan, and he would not charge me for his work in trying to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maria O.
10/2011
5.0
computer repair
  + -1 more
On time, quality services, under budget! Great deal.
Description of Work: House call to revive dead PC, install new printer and connect wireless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Harold M.
10/2011
5.0
computer repair
  + -1 more
The rates charged were less than others I have used and the quality of service was equal to other technicians who have come to my house. The laptop had been damaged. He was able to fix some of the problems and suggested where I might find the other parts. He found an extender for my wireless network and sold it to me at his cost. He said I should be able to install the extender myself and he was correct which saved me a few dollars. Finally he checked my pc and made certain it was performing as fast as it could.
Description of Work: Had software and hardware problems with my wireless network, a pc, and a laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

donna W.
09/2011
5.0
computer repair
  + -1 more
We set up a convenient time for Ryan to come. About 15 minutes before he was due he called to say that he would be 15 minutes late. when he arrived he quickly reviewed all my requests and started work. his work was completed in 2 hours and he gave me a discount and did not charge the entire 2 hour fee. he was very professional and friendly. his work was great and we have not had any problems or complaints with anything he has done. I will definitely call him again.
Description of Work: Computer Geeks-VA hooked up wireless for 3 laptops & 1 TV and set up the security for it. He hooked up cable, TV, and DVD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William V.
09/2011
5.0
computer repair
  + -1 more
We have 3 computers and he was able to help us resolve problems that we were having with all of them. Overall it was excellent experience. The gentlman that came out was very professional, capable, and polite and did a super job.
Description of Work: We called them for problems that we were having with our computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean M C.
09/2011
5.0
computer repair
  + -1 more
As I indicated above, this experience was by far the most positive that I have had with any service provider that I've used in the last four years! I recommend Computer Geeks-Va and Ryan without reservation!
Description of Work: This is the second time that Ryan has shored up my aging computer, and I'm still singing his praises. On September 24, I downloaded antivirus software; immediately afterward, my computer slowed perceptibly. Because of my previous favorable experience with Computer Geeks-VA and Ryan, I called him again. He said he would come today (Sept. 25) at 10:00 a.m. As before, he was prompt. After about 15 minutes, he had corrected the immediate problem. He left, refusing to charge me for "15 minutes" of his time. Before he left my building, I discovered another problem and phoned him. He came back to my apartment and spent another hour (plus) signing me up for a backup for my files and dealing with a customer-service (oxymoron) representative on my behalf. For this, he charged me a paltry $75. More important, to put Ryan's service in context from the perspective of a senior single woman: Since I've been alone, Ryan is the only service provider--medical, technical, home improvement, or otherwise--who has treated me with respect and who has not tried to reap benefits from my lack of expertise in his field. So, without reservation, I recommend him to all AARP members--and everyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeffrey S.
09/2011
5.0
computer repair
  + -1 more
It went great. Very professional. The man was very patient while I watched him work. He was very knowledgeable. I have recommend him to others already.
Description of Work: We had an old computer and they refurbished so we could give to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Elaine L.
09/2011
5.0
computer repair
  + -1 more
Ryan arrived on time, took a few minutes to look at the computer and printer and fixed the problem.
Description of Work: Diagnosed and fixed printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Roseann M.
08/2011
5.0
computer repair
  + -1 more
It went very well and I am thrilled with Ryan's excellent service. He solved a very difficult network problem in one visit. We will use him in the future and recommend him to our friends and neighbors. We are grateful for his help.
Description of Work: Ryan let us know that he was going to be a little bit late which was very thoughtful of him. My computer was using the router address and could not connect to the internet. Ryan reset everything and enabled my computer to have its own IP address once again. He also cleaned-up and optimized my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jean M C.
08/2011
5.0
computer repair
  + -1 more
After three days, my computer, ancient by today's standards, is functioning well. I hope to squeeze a few more months out of it. Thanks to Ryan, that seems possible.
Description of Work: After I started having trouble connecting with Internet and Outlook e-mail, I first called a computer technician who had helped me with problems for several years. After four days of waiting for promised calls that never came, I consulted Angie's List. Computer Geeks-VA had excellent reviews, so I decided to give Ryan a try. I was not disappointed. I phoned Ryan on July 28. The earliest slot available was Saturday, July 30, at noon. After being out of commission for more than a week, I took it. Shortly after 11:00 a.m. Saturday, Ryan phoned to say that he would be delayed. He arrived at 12:45 p.m. In approximately one hour, he identified the problems, ran Malwarebytes to remove 26 infected objects, installed AVG Free AntiVirus, added 1 x 512 MB and 1 x 256MB DDR RAM, and removed Comcast and GoToAssist software, which were creating high processor usage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Debra C.
04/2011
5.0
computer repair
  + -1 more
Outstanding service and I will recommend this company to everyone!
Description of Work: I called and left a message in the morning, and Ryan was at our home in the afternoon. My husband's computer had multiple viruses (almost non-functioning) and mine was running very slowly. Ryan cleaned the harddrive and even took one home to work on longer ~ and returned it the next day! Mine is working much faster and he even added another RAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JULIE W.
04/2011
5.0
computer repair
  + -1 more
Ryan arrived on time, almost to the minute. He was no-nonsense, all business. He examined the machine, removed it from the premises to blow dust out of it, removed old memory and installed additional new memory. He explained what he had done and suggested I subscribe to a 1-time Malware program to keep viruses away. Impressively professional. Ryan was out of here in less than hour. I would definitely call him again for other services, although I hope that won't be too soon!
Description of Work: Computer was running very slow; kept getting shut-down messages from Internet Explorer. Ryan examined the machine, removed old memory and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DEB W.
04/2011
5.0
computer repair
  + -1 more
When I unpacked my computer from a recent move from Texas I found that my computer would not turn on. When I called, Kevin was very responsive and able to come fix the problem within 24 hours. He quickly identified the problem and installed a new power supply. He also ensured the computer was functioning correctly. I will definitely call again if I have any other computer issues.
Description of Work: Replaced the power supply, installed internet service provider and ensured computer was running correctly and could access the internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Wayne C.
02/2011
5.0
computer repair
  + -1 more
The technician arrived at the prescribed time, performed diagnostic on a new computer, and transferred files from an old computer to the new computer. He was knowledgeable, professional, and displayed a great deal of patience while entertaining questions. His performance was excellent.
Description of Work: Transferred files from one computer to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

C J.
02/2011
5.0
computer repair
  + -1 more
Ryan very responsive and was able to come the day after I sent the initial email. He got the computer up and running, and installed the DVD drive. He also went on to check the computer company's website for any additional updates that hadn't been done, and installed them after checking with me. The work was done in just over an hour.
Description of Work: Ryan got a computer working again (it was defaulting into a systems analyst mode), got the keyboard and pointer pad working, and installed a DVD drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michele P.
01/2011
5.0
computer repair
  + -1 more
Ryan cleaned up what he termed to be the most infected laptop he had every seen! Gave some good advice on where to store certain types of files. Yes we will use him again! As a matter of fact he is coming back on Saturday to install more memory.
Description of Work: Laptop was extremely slow and getting slower!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Wayne C.
01/2011
5.0
computer repair
  + -1 more
I called Computer Geeks on a Saturday afternoon, and they (Ryan) arrived two days later and provided top notch service for a minimal price. This company is great! They were highly professional, knowledgeable, and extremely responsive. That's what I call service! I'd highly recommend using this company.
Description of Work: I had two desktop computers and one laptop computer that needed needed to be cleaned of viruses. An annual service needed to be performed on all computers as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Amy 7.
11/2010
5.0
computer repair
  + -1 more
Ryan came in and went right to work. Installed programs and got a printer working very quickly. Set up this printer to print wirelessly on my network. Showed me how to scan documents into a desktop file and added this printer onto my network. Very satisfied with Ryan's knowledge. He came prepared with his own equipment and used several pieces of his own hardware.
Description of Work: computer program installation and network refinement and update

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ALICE C.
10/2010
5.0
computer repair
  + -1 more
I called ryan a few days ago after finding his name and reports on Angie's List. My computer was not working well as it had a virus on it. He gave me a date of Saturday afternoon which was very convenient for me. He arrived and set right to work. He was very efficient and explained what he had to do and how I can prevent these viruses in the future (not opening anything suspicious)!!! He put more memory into the computer and cleaned the inside of the dust that had accumulated. He worked very efficiently and was finished in about an hour. I would not hesitate to use ryan again and will recommend him highly. The cost I paid included the new memory. without it, the charge would have been $75. It was well worth the price. the computer is now working as well as when I first bought it in 2006.
Description of Work: Ryan cleaned up my computer and got rid of the viruses that attacked it. He found the Norton Anti-virus I had installed was not working efficiently, so he reinstalled that for me. Also, he thought I could use more memory in the computer which he also installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Madelaine F.
10/2010
5.0
computer repair
  + -1 more
Ryan arrived on time and performed all work expected. I was very pleased with his services and would definitely call him again.
Description of Work: Ryan removed an over sized item in the mailbox, which my service provider had been unable to help me delete. He also installed more memory and new spam protection and generally cleaned up my sluggish computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tracey P.
10/2010
5.0
computer repair
  + -1 more
He informed me of the things he noticed as he researched and explained to me what he found. I found this to be very helpful. He also chatted with HP on his laptop to confirm his findings. I need a new motherboard but Ryan confirmed that my hard drive was good and he could still see my files. Since he could not repair the computer, he did not charge me anything. I was shocked. Most repairmen charge a cost just for coming out and doing the analysis. Once I get a new laptop (he also provided recommendations), I will call him to copy files from my old hard drive.
Description of Work: Ryan diagnosed the problem with my laptop. He confirmed that I need a new motherboard or a new laptop. He was able to retrieve and view files from my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn H.
10/2010
5.0
computer repair
  + -1 more
I left a message for Ryan and received a callback in under an hour. He was able to make an appointment within two days and had my computer running better than it had been running in under an hour.
Description of Work: Needed Outlook installed and delete some programs that were slowing down computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Shawn H.
10/2010
5.0
computer repair
  + -1 more
Ryan had problem solved and computer working in a little over an hour.
Description of Work: Had to have a new router and modem installed by internet carrier. Started getting blue screen - crash dumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

unknown, Alexandria, VA 22310

www.compgeeksva.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
6:00 PM - 10:00 PM
Tuesday:
6:00 PM - 10:00 PM
Wednesday:
6:00 PM - 10:00 PM
Thursday:
6:00 PM - 10:00 PM
Friday:
6:00 PM - 10:30 PM
Saturday:
9:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

Computer Geeks - VA is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 10:00 PM

Monday: 6:00 PM - 10:00 PM

Tuesday: 6:00 PM - 10:00 PM

Wednesday: 6:00 PM - 10:00 PM

Thursday: 6:00 PM - 10:00 PM

Friday: 6:00 PM - 10:30 PM

Saturday: 9:00 AM - 10:00 PM

Computer Geeks - VA accepts the following forms of payment: Check,PayPal
Yes, Computer Geeks - VA offers free project estimates.
No, Computer Geeks - VA does not offer eco-friendly accreditations.
No, Computer Geeks - VA does not offer a senior discount.
No, Computer Geeks - VA does not offer emergency services.
Yes, Computer Geeks - VA offers warranties.
Computer Geeks - VA offers the following services: Computer Repair, Operating System Restoration, Virus Spyware & Malware Removal, Hardware Installation Repair & Replacement, Wireless or Local Area Network Setup, Data Backup or Transfer, Hard Drive Data Recovery, PC Tune-up & Optimization Service, New Computer Setup, Operating System Upgrades

Contact information

unknown, Alexandria, VA 22310

www.compgeeksva.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
6:00 PM - 10:00 PM
Tuesday:
6:00 PM - 10:00 PM
Wednesday:
6:00 PM - 10:00 PM
Thursday:
6:00 PM - 10:00 PM
Friday:
6:00 PM - 10:30 PM
Saturday:
9:00 AM - 10:00 PM