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Lone Star Floors

Founded 1995 • With Angi since February 2004

4.5

(42) Verified Reviews

Description

Lone Star Floors is a family owned and operated company since 1988; we carry a large selection of Carpet, Tile, Hardwood, Laminate, Area Rugs and Granite counter tops. We highly value your complete satisfaction with our products and service. Our philosophy is very simple; if you are pleased with your shopping experience, we are confident you will share it with others and continue to use Lone Star Floors Family for all your floor covering needs. LONE STAR FLOORS Family is BBB Gold Star Awards, Certified Installers; we are a Shaw Design Center, Mohawk Color Center, Stainmaster Master Gallery, ASID Partner. Our pledge to you as an authorized bearer of The Carper and Rug Institute seal of Approval, Provide expert assistance from qualified personnel Offer products from manufacturers who share our commitment to customer satisfaction Be responsible for quality installation service that we provide If you are not satisfied with your purchase, we will strive to correct any problem in a timely and courteous manner Lone Star Floors Family Code of Ethics: ADHERE TO THE FOLLOWING STANDARDS: 1. Excellent Customer Service 2. All work performed will meet or exceed Standards of the industry. 3. Full disclosure of all risks and costs associated with your service (to the best of our knowledge). 4. All terms and conditions fully specified in writing and adhered to (unless beyond their control). 5. All changes, deviations and amendments to original contract must be in writing and accepted by customer. 6. No advance payments required except under the following conditions: - Reasonable fees for estimates and so- called trip charges. - Materials are ordered in the name of the customer and payment is applied to order. - Materials are delivered. - Work has started. - Lone Star Floors Family and Consumers come to private agreements to meet particular needs and feel completely comfortable with the arrangement. - Lone Star Floors Family: Adhere to the BBB code of ethics standards....

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Verified Reviews

A few reviews for this pro...
1.0

05/18/2021

Don't use the Sugarland store. I would not let them back in MY house. Even though I had to pay them to move appliances, it seemed that they broke everything they touched. Broke the wheel on the refrigerator the back door would not close because they screwed up the weather stripping. Crushed the dryer vent and they could not even hook it up correctly. They messed up the toilet bowl reinstall and ev...

Description of Work
floor tile

Category ceramic tile

5.0

10/13/2016

The crew along with our sales rep from lone star floors ( Ziad ) showed up on time as promised , all work was done seamlessly and with great integrity . they finished all work before the promised dead line . they handled all the work very professionally. we have used Lone star floors in the past . they have always done great work ..

Description of Work
total re-do kitchen and master bathroom remodeling . including replacing all kitchen cabinets and bathroom vanities , installation of new granite and back splash stone . Lone star floors also replaced the master shower tile and installed shower glass .

Category flooring contractor,home remodeling

5.0

07/25/2015

They did a wonderful job installing flooring in my house. Professional and courteous in every way. The installers are perfectionist and pay attention to every detail.

Description of Work
Installed hardwood flooring and carpet

Category carpet installation,flooring contractor,hardwood floor

5.0

04/22/2015

I was serviced by one of the owners of Lone Star Floors. I had used Lone Star Floors before but I had forgotten how great their service was. As before, I was given the Red Carpet treatment. The pricing was great. They were very courteous. They were on time. They completed the in the time frame promised and the cleanup fast and complete. Since then I've bought a new house and I'm going to use them ...

Description of Work
I had my entire house re-carpeted including replacing all padding.

Category carpet installation,flooring contractor

5.0

04/11/2015

We were very happy with what they did. They were very professional, patient with selection of flooring, flexible with scheduling and the quality was great.

Description of Work
They replaced the carpet in living room, study room, formal dining, stairs and entry area. They replaced the tile flooring in the kitchen.

Category carpet installation

    Services Offered

    Carpet, flooring, hardwood flooring, ceramic tile, laminate sales/installation, counter tops, Kitchen & bathroom remodeling, Painting..

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Emergency Service
    No
    Warranties
    Yes