Metatron Cleaning Services

Description of Work: House cleaning.

Description of Work: Lady from Metatron was scheduled to come out on 4/27/15 at 10 am to look at my house and see if they could do the job. She never showed up or called that she was running late. I called and left a message and also sent a message through Angie's List that if she was not here by 10:30 not to come. I then called Angie's List and informed them of what happened and requested a refund for this big deal. A phone call would have been in order if she could not make it or was not coming out. Not very professional!

Description of Work: Vacuumed floors; cleaned baseboard, window sills and blinds. Washed tile floors. If time allowed, more would have been completed.

Description of Work: cleaned my home. The work performed was done well. Timing was off, but their peronnel did a good job.

Description of Work: .

Description of Work: Cleaned our home (3700 sqft). They do a nice job and are very trustworthy. I have given them the code to our home and they come and go without me even being there. I have used them several times when my regular housekeeper can't make it. They have even taken it upon themselves to fix a vacuum of mine that needed to be repaired...at no additional charge. I highly recommend them. | | | |

Description of Work: Over all did a very good job. Wooden coffee table and end tables were dusted but furniture polish not used. When the job was completed there was no communication other than "we are done and leaving now" or something like that. I didn't even get a chance to say thank you.

Description of Work: Deep clean our house. Very professional in appearance, punctuality and demeanor.

Description of Work: I had moved out of my house and was putting it on the market. It was empty. I had them clean it top to bottom. They did an excellent job. About a week later, I went in and noticed streaks on the shower floor I could not remove. I called, and they promptly came and looked, worked on it and promised if they could not fix it they would replace the floor. They came several times to work on it and finally got it fixed. They were very nice and never hesitated to do all they could. I appreciated how they stood by their work and were willing to do whatever was necessary. They never tried to blame the streaks on anything or get out of fixing the problem. That means a lot.

Description of Work: I purchased a Big Deal from this service provider for housecleaning.

Description of Work: Housecleaning

Description of Work: Deep cleaning of house- blinds, bathrooms, kitchen,etc

Description of Work: Great.

Description of Work: This was an Angie's List Deal for 6 hrs of deep cleaning for $190.00. Metatron confirmed my schedule, sent 3 cleaners for 2 hrs of cleaning (6 hrs total) when scheduled, and performed all cleaning based on my priority list. This included the stove, window seals, baseboards, ceiling fans, lights, kitchen cabinets, polished furniture, vacuumed all floors, and moped the tile floors. Very pleased with cleaning performed!!

Description of Work: They were fast, left much undone and I didn't even have them clean 2 rooms, found things broken later

Description of Work: apt. move out cleaning

Description of Work: Cleaning job was so-so. After they left, I found a couple of items (small collectibles) that were broken , I assume while dusting, and nothing was said about it. Will not use them again nor recommend them to anyone.

Description of Work: We run a business out of our home and are very unorganized. There were toys and product scattered everywhere throughout the house and garage in addition to our considerable personal mess. When they came to provide an estimate I told them that I wanted everything cleaned, all the product sorted then placed into tubs and labeled accordingly. They provided an estimate of $2,200.00 and I agreed. They arrived as an army of 5 and 6 workers promptly at the days specified. They brought their own cleaning supplies and worked professionally and honestly (even bringing me bits of change and cash they would find throughout the house). The first day they cleaned though 2 bedrooms, a bathroom, the Den, dining room, and kitchen. I was amazed at the fact that everything looked so much cleaner, the tubs were being stacked in the corner and I could walk through the back of the house once more. I told them I would pay cash as they went and gave them a third of the payment. Once they left for the day I started looking around in more detail. The things in the kitchen had just been shoved in drawers, cabinets, and boxes. Glasses were with plates, plastic Tupperware was shoved in everywhere. Not organized at all. It looked very nice on the surface, but underneath it was still quite chaotic. The stove and Microwave had not been cleaned out, and there were still cobwebs on the ceilings and through out the back of the house. But, I dismissed all of this thinking that at least it was at a point I could manage now. Besides they weren't nearly finished yet, it was just the first day after all. The second day, I bought more tubs and they started on the front (and much messier) portion of the house. I explained that they were to leave all of the sealed boxes, smaller boxes, as well as boxes with particular markings alone. Then I left for the day to take all of the dirty clothes that had been found throughout the house to the laundry mat. Upon return they had gone through the Master Bath, Master Bedroom, Split Front Living room and laundry room. There were tubs stacked in one area as I'd asked. And again I was surprised at the amount of work they'd gotten done, and I paid another third for the day's work. All of the tubs seemed to have labels as I'd requested, and everything looked fairly clean. Since it looked like they were going to need more tubs I asked them to go ahead and wait until the beginning of the next week to come back and finish (they still hadn't started the Garage or one back bedroom). I once again did a visual walkthrough, the spider webs were still everywhere, dust and even some cat droppings were left in the front area. In the bathroom everything on the counters had just been dumped in a box or shoved in drawers or cabinets much like the kitchen. That's when I started to go through some of the boxes that they had packed. My husband and I are in the toy business. And they had taken vintage, mint in box/on card toys and shoved them together in the boxes so that on most, the cards and boxes were bent up, plastic had separated, or the cards were bent in order to fit. In addition to that, most of the labels on the boxes did not represent what they actually contained. There was very little organization here either. For the most part, stuff had not been sorted into like things and placed nicely into boxes, it was just all tossed on together. It was at that point that I cancelled. I was upset, but still thankful that the house was in better shape so I didn't complain or give a reason. Just told them that I may consider finishing it sometime in the future. However, over the weekend when my husband returned, we started going through all the boxes. At that point he discovered that they had opened 10 cases of sealed Original Japanese Pokémon games, though I had specifically said not to open ANY sealed OR small boxes in that room before I'd left. We had planned to have those graded and after doing so they would have been valued at around $30,000! With the damaged toys and ruined games they had cost us more than I could imagine. There was no way at this point that I could afford to let them go through our garage where the bulk of our products were stored. I never did give them a reason why I'd cancelled and probably wouldn't haven't said anything to this day except that Angie's List has been hounding me constantly for a review. I was too upset to go into it and realized that I had no recourse any way. Besides, I figured that they had a huge undertaking and had tried their best. But the bottom line is, while I paid them $1,800 cash for what service we did get, it ended up costing us way more than we could afford. And I suppose I can't complain about the fact that the large appliances weren't cleaned, there were still cobwebs and dust all over and nothing was actually organized just shoved in various places or in boxes all together, because I did cancel early. I mean who knows, they may have planned to do all of that after they'd finished their first sweep of the house and I'd cut them off early. I can say that they were all very nice, honest, people who I believe tried their best in a difficult situation. Unfortunately, I felt that their best in this situation was severally lacking. However, I would recommend them for any Basic cleaning job where organization is not a factor.

Description of Work: Deep Cleaning, 6 hours of labor. Excellent cleaning of the house. They contacted us by phone and text to schedule; then arrived on time. They followed up after the cleaning to ask for feedback. I mentioned it was very good; however a few items were missed which they promptly scheduled to return and address.